Customer Service: Action Plan
Premium Software package. (# of Premium Packages) Customer Service 4 0 % 8-31-2008 Low 4.1.1 Do email blast to current customers to explore their commitment of resources and time. Customer Service 100 % 7-1-2007, 7-29-2008 Test Normal 4.1.1.1 Compile names and email addresses of current customers from Premium Software package new customer list. ................
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