3 Best CRM Systems Backed by User Reviews

3 Best CRM Systems Backed by User Reviews

3 Best CRM Systems Backed by User Reviews

This guide highlights three of the highest scoring products from our CRM FrontRunners, which uses reviews from real software users to highlight the top software products for North American businesses.

FrontRunners was developed to help software buyers have confidence that they're making the right software decision for their business. To be considered a CRM FrontRunner, products needed to have at least 20 reviews published within the previous 18 months and meet a minimum user rating score.

They also have to offer a core set of functionality: contact management, interaction tracking, and lead management. That means all of the following are guaranteed to have these three core features, along with plenty more.

Here's what we'll cover:

1. Groove Software 2. HoneyBook Software 3. Salesmate Software Next Steps

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1. Groove Software

Product overview: Groove is a cloud-based CRM designed for sales teams at businesses of all sizes, across various industries. The solution allows sales personnel to communicate with their sales accounts and track results.

Groove helps sales teams by generating targeted campaigns that aid with account outreach. These campaigns send personalized emails to clients with minimal effort required of team members.

Groove also offers robust reporting using account-specific engagement data that is gathered every time someone interacts with your business.

Pricing: Groove doesn't publish their pricing online, but they claim to tailor pricing to the needs of each individual business.

Some distinguishing features and integrations include: ? Campaign automation ? Sales dialer ? Account-based sales tools ? LinkedIn sales navigator ? Salesforce integration

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2. HoneyBook Software

Product overview: HoneyBook is a cloud-based CRM solution that is designed to help users manage business processes from inquiry through to invoicing.

With HoneyBook, users can manage projects, book clients, sign contracts online, send invoices, and handle payments. Customer support for HoneyBook is provided via email, an online help center, community forum, and over the phone.

Pricing: HoneyBook starts at $34 per user per month if you pay annually, or $40 per user per month if you pay monthly.

Some distinguishing features and integrations include: ? Invoices (digital payments, payment reminders, and auto-saved item bank) ? Proposals with professional branding ? Contracts (online signatures, and instant signature notifications) ? Mobile CRM ? Zapier, Calendly, and QuickBooks integrations

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3. Salesmate Software

Product overview: Salesmate is a cloud-based CRM (are you seeing a pattern here?) that's designed to serve any business, regardless of segment or industry.

Salesmate's features help businesses that interact with customers manage their contacts and assign leads to sales representatives. Customer support is available via email and phone.

Pricing: The Salesmate starter package is $12 per month per user and their growth package is $24 per month per user. Both options are billed annually. They have a month-to-month plan for $15 and $30 respectively, so you save 20% by signing a year-long contract.

You get fewer features using their starter plan, so it's important to come up with a shortlist of must-haves to determine which of the two packages is best for you.

Some distinguishing features and integrations include: ? Pipeline management, forecasting, and automation ? Email tracking, metrics, and syncing ? Mobile CRM ? Zapier and Slack integration ? Built-in virtual phone

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