Your first box will ship no later than 20 business days ...

When will my box arrive?

Your first box will ship no later than 20 business days after sign up. You will receive a shipping confirmation email once each box has shipped. On occasion, there are elements outside of our control that might hinder our ability to hold this promise. In those cases, we will be sure to communicate them to you and provide relevant updates.

Which box will I get when I sign up?

The specific box you receive will depend on the date you signed up and how that corresponds with the shipping deadlines of the quarterly boxes. You may contact customer service at: 1-800-999-6536 for the specifics.

What are the contents of my box?

Anything from the latest gadgets to products to help you look and feel great, it is all in your GQ Best Stuff Box. For more specific information about box contents, please contact customer service at: 1-800-999-6536.

How much is shipping?

Your quarterly GQ Box membership fee includes shipping.

When will my credit card be charged?

You will be billed on the day that you sign up. If you signed up for an annual subscription, your membership will renew on the 13th month of your original purchase. You will be notified by email before this transaction occurs.

Can I cancel my membership?

Yes, you can cancel your membership at any time. Please call the GQ Box customer care center at: 1-800-9996536 for further information about how to cancel your membership.

What if I want to change my shipping address?

You can update your shipping information at any time via the Customer Service Portal or by calling the GQ Box customer care at: 1-800-999-6536. Customer care will be able to tell you if the change of address will be processed in time for your next box.

What if I want to change my billing information?

You can update your billing information at any time by calling the GQ Customer Care Center at: 1-800-999-6536.

I never received my box...

If you have not received a tracking email and believe your box is missing, please contact our customer care team via email at: GQBox@ at or call: 1-800-999-6536.

How long will my membership last?

As long as you are enrolled in GQ quarterly box program, we will continue to bill and send you a new box each quarter.

My box and/or some of its contents arrived damaged.

Please contact our customer care team at GQBox@ or call 1-800-999-6536 and we will work to send you a replacement item(s), an entire box or a refund on a case-by-case basis. Our goal is to make sure you receive the full contents of each box.

One of the items was missing from my box.

Please contact our customer care team at GQBox@ or call 1-800-999-6536 and we will work to send you the missing item ASAP.

Can I return my box?

You cannot return a specific box, but you may cancel your membership anytime by calling the GQ Customer Care Center at: 1-800-999-6536.

Will you tell me ahead of time what is in my box?

Follow us on our social channels (Facebook, Twitter, and Instagram) for the scoop on what is featured in each quarter's box.

Do you ship the GQ Box to Alaska, Hawaii, U.S. Territories APO/FPO, and international addresses?

We do not currently ship to any of the above locations.

Have a question that's not answered here?

Please call the GQ Customer Service Center at: 1-800-999-6536 and they will be glad to help you with any questions.

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