JOB DESCRIPTION FOR JOB TITLE: - Home | UW Health
|RN Program Coordinator, Metabolic and Bariatric Surgery |
|Job Code: 300087 |FLSA Status: Exempt |Mgt. Approval: N. Hookham |Date: October 2019 |
|Department: Clinics – Specialty Programs |HR Approval: J. Olson |Date: October 2019 |
|JOB SUMMARY |
|The RN Program Coordinator, Metabolic and Bariatric Surgery (MBS) is responsible for the coordination of efficient, safe, and timely patient care to patients served at |
|all UW Health and affiliated sites providing bariatric and weight management services. The Coordinator actively participates in the development and implementation of |
|goals, strategies, and tactics to support the continued growth and success of the UW Health Metabolic and Bariatric Surgery Program. The Coordinator assists in the |
|Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP) accreditation process and ensures continuous compliance with MBSAQIP |
|requirements. The Coordinator serves as the designated MBS Program Coordinator for purposes of MBSAQIP accreditation. |
| |
|The Coordinator is a registered nurse who works in collaboration with a multidisciplinary team of physicians, advance practice providers, health psychologists, |
|registered nurses, nutritionists, medical assistants, and appointment schedulers to plan, direct, and evaluate the care provided to MBS patients. He/she must possess |
|expertise in nursing practice, clinical care standards, and workflows in addition to MBSAQIP accreditation requirements. The Coordinator relies on evidence-based |
|practice standards to assure consistent high quality care and a positive patient and family experience across the continuum of care. This involves coordination of |
|meetings, data collection, and patient and staff education and care coordination with inpatient and outpatient teams at The American Center, University Hospital, |
|Swedish American Health System, and affiliated sites. The Coordinator maintains a database for quality metrics and identifies and implements process improvement |
|initiatives. |
|MAJOR RESPONSIBILITIES |
| |
|A. Clinical Program and Accreditation Coordination |
|Serves as primary point of contact to prospective MBS patients and manages and promptly responds to requests for program information. |
|Develops, maintains, and evaluates patient care standards for the clinic. |
|Maintains relevant policies and procedures and coordinates patient education, outcomes data collection, quality improvement efforts, and education of relevant staff in |
|the various aspects of the MBS patient with a focus on patient safety. |
|Supports the development of written protocols and education detailing the rapid communication and basic response to critical vital signs that is specifically required |
|to minimize delays in the diagnosis and treatment of serious adverse events. |
|Provides ongoing guidance in adherence to the MBSAQIP accreditation process, working with national organization, Data Analysts, and database to assure quality of care |
|measures are maintained. |
|Collaborates with MBSAQIP Program Director, clinic management, and multidisciplinary care team to support best practice and prompt attention to support needed. |
|Acts as a consultant and clinical resource to clinic staff through provision of patient care and coordination of care. |
| |
|B. Program Growth and Strategic Planning |
|Collaborates with administration, providers, and staff in business planning efforts to develop and grow the MBS program. |
|Serves as the primary operational owner for MBS business plan implementation. |
|Coordinates patient and referring provider outreach activities in support of clinical program growth. |
|Regularly reviews clinical, operational, and financial data to monitor program success and identify opportunities for improvement. |
|Communicates with and engages program stakeholders within and outside of UW Health. |
|Develops and implements action plans to enhance patient satisfaction and access as well as provider productivity. |
| |
|C. Education/Outreach |
|Must remain content expert and aware of best practices. |
|Participates in patient, family, and staff programatic teaching. |
|Coordinates appropriate written patient education materials. |
|Supports and/or participates in research programs, community education, and outreach programs |
| |
|ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE UW HEALTH PERFORMANCE STANDARDS. |
|JOB REQUIREMENTS |
|Education |Minimum |Bachelor of Science – Nursing (BSN) |
| |Preferred |Master’s degree in Nursing, Business Administration, Management, Public Health, or related field |
|Work Experience |Minimum |Three (3) years of work experience as a Registered Nurse |
| | |Experience leading programs and/or project with teams |
| |Preferred |Experience in bariatric program development and accreditation. Knowledge and experience in development, |
| | |implementation, and evaluation of clinical programs. |
|Licenses & Certifications |Minimum |Registered Nurse |
| |Preferred | |
|Required Skills, Knowledge, and Abilities |Effective presentation skills with ability to expertly prepare and present complex information |
| |Ability to generate professional, clear written communications appropriate for the intended audience |
| |Demonstrated experience simultaneously managing multiple complex initiatives crossing organizational |
| |boundaries |
| |Outstanding organizational and time management skills |
| |Ability to think systematically and understand the implications of policies and practices |
| |Displays strong analytical and process improvement skills with the ability to implement relevant tools and |
| |techniques |
| |Mastery of Microsoft Office application to create documents, spreadsheets, presentations, roadmaps, and |
| |workflows |
| |Demonstrates both clinical and operational critical thinking and problem-solving skills with the ability to |
| |pursue desired outcomes in complexity and ambiguity |
| |Ability to identify, collect, and analyze data using quantitative and qualitative methods and ability to |
| |interpret and utilize data to drive improvement |
| |Excellent facilitation, conflict resolution, and interpersonal skills |
| |Proven customer service skills with ability to work within all levels of the organization and maneuver across |
| |different organizational entities and political environments |
| |Knowledge of regulatory requirements, confidentiality standards, and health information management systems |
|AGE SPECIFIC COMPETENCY (Clinical jobs only) |
|Identify age-specific competencies for direct and indirect patient care providers who regularly assess, manage and treat patients. |
|Instructions: Indicate the age groups of patients served either by direct or indirect patient care by checking the appropriate boxes below. Next, |
| |Infants (Birth – 11 months) |X |Adolescent (13 – 19 years) |
| |Toddlers (1 – 3 years) |X |Young Adult (20 – 40 years) |
| |Preschool (4 – 5 years) |X |Middle Adult (41 – 65 years) |
| |School Age (6 – 12 years) |X |Older Adult (Over 65 years) |
|JOB FUNCTIONS |
|Review the employee’s job description and identify each essential function that is performed differently based on the age group of the patient. |
| |
|PHYSICAL REQUIREMENTS |
|Indicate the appropriate physical requirements of this job in the course of a shift. Note: reasonable accommodations may be made available for individuals with |
|disabilities to perform the essential functions of this position. |
|Physical Demand Level |Occasional |Frequent |Constant |
| |Up to 33% of the time |34%-66% of the time |67%-100% of the time |
|X |Sedentary: Ability to lift up to 10 pounds maximum and occasionally |Up to 10# |Negligible |Negligible |
| |lifting and/or carrying such articles as dockets, ledgers and small | | | |
| |tools. Although a sedentary job is defined as one, which involves | | | |
| |sitting, a certain amount of walking and standing is often necessary | | | |
| |in carrying out job duties. Jobs are sedentary if walking and | | | |
| |standing are required only occasionally and other sedentary criteria | | | |
| |are met. | | | |
| |Light: Ability to lift up to 20 pounds maximum with frequent lifting |Up to 20# |Up to 10# or requires |Negligible or constant |
| |and/or carrying of objects weighing up to 10 pounds. Even though the | |significant walking or |push/pull of items of |
| |weight lifted may only be a negligible amount, a job is in this | |standing, or requires |negligible weight |
| |category when it requires walking or standing to a significant degree.| |pushing/pulling of arm/leg | |
| | | |controls | |
| |Medium: Ability to lift up to 50 pounds maximum with frequent |20-50# |10-25# |Negligible-10# |
| |lifting/and or carrying objects weighing up to 25 pounds. | | | |
| |Heavy: Ability to lift up to 100 pounds maximum with frequent lifting |50-100# |25-50# |10-20# |
| |and/or carrying objects weighing up to 50 pounds. | | | |
| |Very Heavy: Ability to lift over 100 pounds with frequent lifting |Over 100# |Over 50# |Over 20# |
| |and/or carrying objects weighing over 50 pounds. | | | |
|List any other physical requirements or bona fide occupational qualifications:| |
Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.
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