Best Training Practices Within the Software Engineering ...
[Pages:63]Technical Report CMU/SEI-96-TR-034 ESC-TR-96-134
Best Training Practices Within the Software Engineering Industry
Nancy Mead Lawrence Tobin Suzanne Couturiaux November 1996
Technical Report CMU/SEI-96-TR-034
ESC-TR-96-134 November 1996
Best Training Practices Within the Software Engineering Industry
Nancy Mead
Professional Infrastructure Project
Lawrence Tobin
Lawrence Tobin Associates, Inc.
Suzanne Couturiaux
Technical Communication
Unlimited distribution subject to the copyright.
Software Engineering Institute
Carnegie Mellon University Pittsburgh, PA 15213
This report was prepared for the
SEI Joint Program Office HQ ESC/AXS 5 Eglin Street Hanscom AFB, MA 01731-2116
The ideas and findings in this report should not be construed as an official DoD position. It is published in the interest of scientific and technical information exchange.
FOR THE COMMANDER
(signature on file)
Thomas R. Miller, Lt Col, USAF SEI Joint Program Office
This work is sponsored by the U.S. Department of Defense.
Copyright ? 1996 by Carnegie Mellon University.
Permission to reproduce this document and to prepare derivative works from this document for internal use is granted, provided the copyright and "No Warranty" statements are included with all reproductions and derivative works. Requests for permission to reproduce this document or to prepare derivative works of this document for external and commercial use should be addressed to the SEI Licensing Agent. NO WARRANTY THIS CARNEGIE MELLON UNIVERSITY AND SOFTWARE ENGINEERING INSTITUTE MATERIAL IS FURNISHED ON AN "AS-IS" BASIS. CARNEGIE MELLON UNIVERSITY MAKES NO WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, AS TO ANY MATTER INCLUDING, BUT NOT LIMITED TO, WARRANTY OF FITNESS FOR PURPOSE OR MERCHANTABILITY, EXCLUSIVITY, OR RESULTS OBTAINED FROM USE OF THE MATERIAL. CARNEGIE MELLON UNIVERSITY DOES NOT MAKE ANY WARRANTY OF ANY KIND WITH RESPECT TO FREEDOM FROM PATENT, TRADEMARK, OR COPYRIGHT INFRINGEMENT. This work was created in the performance of Federal Government Contract Number F19628-95-C-0003 with Carnegie Mellon University for the operation of the Software Engineering Institute, a federally funded research and development center. The Government of the United States has a royalty-free government-purpose license to use, duplicate, or disclose the work, in whole or in part and in any manner, and to have or permit others to do so, for government purposes pursuant to the copyright license under the clause at 52.227-7013.
This document is available through Research Access, Inc., 800 Vinial Street, Pittsburgh, PA 15212. Phone: 1-800-685-6510. FAX: (412) 321-2994. RAI also maintains a World Wide Web home page. The URL is
Copies of this document are available through the National Technical Information Service (NTIS). For information on ordering, please contact NTIS directly: National Technical Information Service, U.S. Department of Commerce, Springfield, VA 22161. Phone: (703) 487-4600.
This document is also available through the Defense Technical Information Center (DTIC). DTIC provides access to and transfer of scientific and technical information for DoD personnel, DoD contractors and potential contractors, and other U.S. Government agency personnel and their contractors. To obtain a copy, please contact DTIC directly: Defense Technical Information Center / 8725 John J. Kingman Road / Suite 0944 / Ft. Belvoir, VA 22060-6218. Phone: (703) 767-8222 or 1-800 225-3842.] Use of any trademarks in this report is not intended in any way to infringe on the rights of the trademark holder.
Table of Contents
Acknowledgments ................................................................................................................ v Executive Summary.............................................................................................................vii
Background......................................................................................................................vii Phase One .......................................................................................................................vii Summary of Best Practices..............................................................................................vii Summary of Enablers to Best Practices..........................................................................viii Areas of Improvement.....................................................................................................viii 1. Overview........................................................................................................................... 1 1.1 Purpose...................................................................................................................... 1 1.2 Intended Audience ...................................................................................................... 1 1.3 Background................................................................................................................. 1
Problem statement ........................................................................................................ 1 Structure of the Study.................................................................................................... 2 The Teams .................................................................................................................... 2 1.4 Benchmarking ............................................................................................................. 2 2. Phase One ....................................................................................................................... 3 2.1 Description of the Survey ............................................................................................ 3 2.2 Survey Results............................................................................................................ 3 2.2.1 Summary of Findings............................................................................................ 4 2.2.2 Introduction........................................................................................................... 4 2.2.3 Staff Development................................................................................................ 5 2.2.4 Training Process................................................................................................... 6 2.2.5 Measurement........................................................................................................ 7 2.2.6 Planning and Requirements ................................................................................. 8 3. Phase Two: The Interview Process ................................................................................ 11 3.1 Target Companies..................................................................................................... 11
CMU/SEI-96-TR-034
i
3.2 Purpose of Interviews ............................................................................................... 11 3.3 Data Collection ......................................................................................................... 11 4. Phase Two: General Summary of Findings.................................................................... 12 4.1 Summary of Best Practices....................................................................................... 12
Defined Process.......................................................................................................... 12 Course Availability....................................................................................................... 13 Training by Local, Respected Organizations............................................................... 13 4.2 Summary of Enablers to Best Practices.................................................................... 13 Process and Quality Improvement .............................................................................. 13 Management Involvement and Support....................................................................... 13 4.3 Areas of Improvement............................................................................................... 14 5. Phase Two: Specific Practices and Enablers ................................................................. 15 5.1 Company A............................................................................................................... 15 5.1.1 Background ........................................................................................................ 15 5.1.2 Best Practices and Enablers .............................................................................. 15 5.2 Company B............................................................................................................... 17 5.2.1 Background ........................................................................................................ 17 5.2.2 Best Practices and Enablers .............................................................................. 18 5.3 Company C............................................................................................................... 20 5.3.1 Background ........................................................................................................ 20 5.3.2 Best Practices and Enablers .............................................................................. 21 Appendix A: Initial Survey................................................................................................... 25 Appendix B: Initial Survey Results...................................................................................... 33 Appendix C: Interview Questions ....................................................................................... 42 References......................................................................................................................... 49
ii
CMU/SEI-96-TR-034
List of Figures
Figure 1. Effect of Training on Software Engineering
5
Figure 2. Degree of Satisfaction with Training
5
Figure 3. Source of Training Development
6
Figure 4. Effectiveness of Training
7
Figure 5. Types of Measures
7
Figure 6. Effectiveness of Measurement Process
8
Figure 7. Requests for Off-the-Plan Training
9
Figure 8. Time Required to Meet Training Needs
10
Figure 9. Effectiveness of Planning and Requirements Process
10
CMU/SEI-96-TR-034
iii
iv
CMU/SEI-96-TR-034
................
................
In order to avoid copyright disputes, this page is only a partial summary.
To fulfill the demand for quickly locating and searching documents.
It is intelligent file search solution for home and business.
Related searches
- the word within the word
- types of software engineering models
- software engineering process model
- software engineering models pdf
- best practices in the classroom
- software engineering job outlook
- software engineering job growth
- software engineering trends
- microsoft software engineering intern
- software engineering vs it
- software engineering development process
- ieee software engineering standards