User's Guide - ES-400/ES-500W/ES-500WR - Epson

ES-400/ES-500W/ES-500WR

User's Guide

Contents

ES-400/ES-500W/ES-500WR User's Guide ................................................................................................ 7

Scanner Basics............................................................................................................................................ 8

Scanner Parts Locations ...................................................................................................................... 8

Scanner Parts.................................................................................................................................. 8

Scanner Buttons and Lights........................................................................................................... 11

User Replaceable Epson Scanner Parts and Accessories ............................................................ 14

Changing the Power Off and Sleep Timer Settings ............................................................................ 15

Loading Originals......................................................................................................................................

Loading Originals in the Input Tray.....................................................................................................

Loading Multiple Sizes of Originals in the Input Tray .....................................................................

Original Document Specifications..................................................................................................

Loading Plastic and Laminated Cards in the Input Tray .....................................................................

Plastic and Laminated Card Specifications ...................................................................................

Loading Special Originals...................................................................................................................

Special Original Specifications ......................................................................................................

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Wi-Fi Networking ....................................................................................................................................... 42

Network Security Recommendations ................................................................................................. 42

Connecting to an Existing Wi-Fi Network .......................................................................................... 43

Manually Connecting to a Wi-Fi Network....................................................................................... 44

Wi-Fi Protected Setup (WPS) ........................................................................................................ 44

Using WPS to Connect to a Network......................................................................................... 45

Using WPS PIN Mode to Connect to a Network........................................................................ 46

Setting Up Network Scanning........................................................................................................ 46

Determining the Scanner's IP Address ..................................................................................... 49

Epson DocumentScan App for iOS/Android....................................................................................... 49

Using the Network Interface Unit........................................................................................................ 49

Network Interface Unit Control Panel ............................................................................................ 50

Connecting the Network Interface Unit .......................................................................................... 50

Scanning to Network Computers from the Network Interface Unit - Windows ............................... 51

Disabling Wi-Fi Features .................................................................................................................... 51

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Restoring Default Network Settings.................................................................................................... 52

Scanning .................................................................................................................................................... 53

Starting a Scan................................................................................................................................... 53

Starting a Scan from a Scanner Button.......................................................................................... 53

Adding and Assigning Scan Jobs with Document Capture Pro - Windows ............................... 54

Assigning Start Button Settings or Scan Jobs - Mac ................................................................. 56

Starting a Scan Using the Epson Scan 2 Icon ............................................................................... 58

Starting a Scan from a Scanning Program..................................................................................... 60

Scanning with Document Capture Pro in Standard View.................................................................... 62

Scanning with Document Capture Pro in Simple View ....................................................................... 65

Scanning with Document Capture - Mac ............................................................................................ 68

Scanning in Epson Scan 2 ................................................................................................................. 71

Additional Scanning Settings - Main Settings Tab ......................................................................... 75

Additional Scanning Settings - Advanced Settings Tab ................................................................. 77

Scanning Settings for Special Documents..................................................................................... 79

Image Format Options................................................................................................................... 79

Scan Resolution Guidelines ............................................................................................................... 80

Scanning with NFC from Your Android Device................................................................................... 81

Scanning Special Projects.................................................................................................................. 83

Scanning Two Originals onto One Sheet (Stitching Images) ......................................................... 83

Scanning Multi-Page Originals as Separate Files - Windows ........................................................ 86

Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ..................................... 90

Saving Scanned Documents as a Searchable PDF with Document Capture - Mac....................... 91

Saving a Scan as an Office Format File - Windows ....................................................................... 95

Saving a Scan as an Office Format File - Mac............................................................................... 97

Scanning to a SharePoint Server or Cloud Service - Windows.................................................... 101

Using the Optional Flatbed Scanner Dock - Windows ......................................................................... 105

Flatbed Scanner Dock Parts ............................................................................................................ 105

Scanning from the Flatbed Scanner Dock ........................................................................................ 106

Scanning from the Docked Flatbed Scanner ............................................................................... 106

Scanning from the ADF with the Flatbed Scanner Dock Attached ............................................... 110

Cleaning the Flatbed Scanner Dock................................................................................................. 113

Transporting the Flatbed Scanner Dock........................................................................................... 115

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Cleaning and Transporting Your Scanner.............................................................................................

Cleaning Your Scanner ....................................................................................................................

Cleaning Inside Your Scanner..........................................................................................................

Checking the Scanner Roller Counter ..............................................................................................

Replacing the Scanner Rollers .........................................................................................................

Resetting the Scanner Roller Counter .........................................................................................

Transporting Your Scanner ..............................................................................................................

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Solving Problems .................................................................................................................................... 132

Scanner Light Status ........................................................................................................................ 132

Solving Scanning Problems ............................................................................................................. 135

Scanner Does Not Turn On or Turns Off Unexpectedly............................................................... 135

Scanner Button Does Not Work as Expected .............................................................................. 136

Scanning Software Does Not Operate Correctly ......................................................................... 136

Cannot Start Epson Scan 2 ......................................................................................................... 137

Original Feeds Incorrectly in Scanner.......................................................................................... 138

Original Jams in Scanner............................................................................................................. 139

Scanning is Slow ......................................................................................................................... 141

Solving Network Scanning Problems ............................................................................................... 142

Cannot Scan Over a Network ...................................................................................................... 142

Scanner Cannot Connect to a Wireless Router ........................................................................... 143

Solving Scanned Image Quality Problems ....................................................................................... 144

Back of Original Image Appears in Scanned Image .................................................................... 144

Scanned Characters are Blurry ................................................................................................... 144

Characters are not Recognized During Conversion to Editable Text (OCR) ............................... 145

Ripple Patterns Appear in an Image ............................................................................................ 146

Spots or Lines Appear in All Scanned Images............................................................................. 146

Scanned Image is Cropped ......................................................................................................... 146

Resetting the Epson Scan 2 Settings .......................................................................................... 147

Solving Flatbed Scanner Dock Problems ......................................................................................... 147

Scanned Image Edges are Cropped ........................................................................................... 148

Line of Dots Appears in All Scanned Images............................................................................... 148

Back of Original Image Appears in Scanned Document .............................................................. 148

Uninstall Your Scanner Software...................................................................................................... 148

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