OF PRACTICE - NCIHC

IN HEALTH C A R E

???? ???? ???? ???? ???? ????

NATIONAL STANDARDS OF PRACTICE

for

Interpreters in Health Care

Funded by a grant from

N AT I O N A L C O U N C I L O N I N T E R P R E T I N G

National Council on Interpreting in Health Care September ? 2005

CONTENTS

COMMITTEE ..............................................................................................................................ii BOARD ......................................................................................................................................ii ACKNOWLEDGEMENTS............................................................................................................iii INTRODUCTION ........................................................................................................................1 STANDARDS OF PRACTICE ......................................................................................................5

Accuracy ............................................................................................................................5 Confidentiality ....................................................................................................................6 Impartiality ........................................................................................................................6 Respect ..............................................................................................................................7 Cultural Awareness ............................................................................................................7 Role Boundaries ................................................................................................................8 Professionalism..................................................................................................................9 Professional Development ..............................................................................................10 Advocacy ..........................................................................................................................10

GLOSSARY ..............................................................................................................................11

? 2005 National Council on Interpreting in Health Care, Inc., All Rights Reserved.

The NCIHC National Standards of Practice for Interpreters in Health Care is in the public domain and may be reproduced as is in its current

format under the copyright law of fair use. No changes may be made to the document except by the National Council on Interpreting in

Health Care. Persons seeking to use this document should contact NCIHC.

i

COMMITTEE

PREPARED BY THE STANDARDS, TRAINING AND CERTIFICATION COMMITTEE

Co-Chairs Karin Ruschke, MA President, International Language Services, Inc. Interpreter Trainer, Program Development Consultant

Shiva Bidar-Sielaff, MA Manager of Interpreter Services/Minority Community Relations University of Wisconsin Hospital and Clinics Members Maria-Paz Beltran Avery, PhD Strategic Director, Education Development Center, Inc. Member, Certification Committee of the Massachusetts Medical Interpreters Association

Bruce Downing, PhD Associate Professor and Director of the Program in Translation and Interpreting University of Minnesota

Carola E. Green Interpreter, Translator, Interpreting Trainer Project Coordinator, Vista Community Clinic

Linda Haffner Freelance Consultant, Trainer, and Spanish Interpreter/Translator

BOARD

REVIEWED AND APPROVED BY THE NCIHC BOARD OF DIRECTORS

Wilma Alvarado-Little, MA, Co-chair of the Board Maria Michalczyk, RN, MA, Co-chair of the Board Elaine Quinn, RN, MBA, CST, DSA, Treasurer Lisa Morris, MSTD, Secretary Cynthia E. Roat, MPH, Chair of the Advisory Committee Sabrina Morales, Co-chair of the Research and Policy Committee Elizabeth Jacobs, MD, Co-chair of the Research and Policy Committee Joy Connell, Co-chair of the Organizational Development Committee Esther Diaz, MEd, Co-chair of the Organizational Development Committee Julie Burns, MEd, Co-chair of the Membership and Outreach Committee Marjory Bancroft, MA, Co-chair of the Membership and Outreach Committee Shiva Bidar-Sielaff, MA, Co-chair of the Standards, Training and Certification Committee Karin Ruschke, MA, Co-chair of the Standards, Training and Certification Committee

? 2005 National Council on Interpreting in Health Care, Inc., All Rights Reserved. The NCIHC National Standards of Practice for Interpreters in Health Care is in the public domain and may be reproduced as is in its current format under the copyright law of fair use. No changes may be made to the document except by the National Council on Interpreting in ii Health Care. Persons seeking to use this document should contact NCIHC.

ACKNOWLEDGEMENTS

This work was generously funded by The Commonwealth Fund and The California Endowment. We would like to thank the project coordinators, Esther Diaz and Patricia Ohmans/Health Advocates, for their commitment to this project and Marjory Bancroft for her work on the Environmental Scan. We would like to specially recognize the many interpreters and other individuals who participated in our focus groups and responded to our survey, and the expert consultants who provided us with valuable input.

? 2005 National Council on Interpreting in Health Care, Inc., All Rights Reserved.

The NCIHC National Standards of Practice for Interpreters in Health Care is in the public domain and may be reproduced as is in its current

format under the copyright law of fair use. No changes may be made to the document except by the National Council on Interpreting in

Health Care. Persons seeking to use this document should contact NCIHC.

iii

 ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download