Below is a list of topics that our 2007 attendees asked to ...



Below is a list of topics that our 2007 attendees asked to see on future conference agendas.

1. ARC, BOC, Check 21 – check imaging

2. EDI Payments

3. EBIDS pilot/progress

4. Walk-in bill payment - Electronic Payments/POP

5. Remittance processing – in house vs. outsource

6. Mobile Payments

7. Emerging Payment Channels

8. Bad debt collections and inactive accounts

9. Pre-paid services

10. Convenience fees

11. Credit Card Payment Issues/Rules

12. Increase adoption of preferred payment options

13. Exception mitigation-Handling/research and costs

14. AMR (Automated Meter Reading) and how it affects/interacts with bill payments

15. New technology - equipment/hardware and software

16. How to structure no fee to customer programs

17. Hot topics

18. Legislation updates-ADA

19. NACHA - EFT, ACH rules and updates

20. On-line banking and/or online bill payment

21. Real time balancing issues/solutions vs. batch

22. SOX

23. Streamlining payment research

24. Utility Best Practices

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