Disaster Reponse Mobile Money for the Displaced
Disaster Reponse
Mobile Money for the Displaced
DECEMBER 2014
THE DISASTER REPONSE PROGRAMME IS SUPPORTED BY VISA
Acronyms
AML/CFT
BSP
CaLP
CGAP
CSR
CTP
DRC
EMMA
FTS
GPS
IDP
KYC
MNO
NGO
P2B
P2P
WFP
UCL
UNHCR
UNOCHA
Anti-Money Laundering/Combating the Financing of Terrorism
Bangko Sentral ng Philippines
Cash Learning Partnership
Consultative Group to Assist the Poor
Corporate Social Responsibility
Cash Transfer Programme
Democratic Republic of the Congo
Emergency Market Mapping and Analysis
Financial Tracking System
Global Positioning System
Internally Displaced Persons
Know Your Customer
Mobile Network Operator
Non-Governmental Organisation
Person-to-Business
Person-to-Person
World Food Programme
University College London
United Nations High Commissioner for Refugees
United Nations Office for the Coordination of Humanitarian Affairs
GSMA
CONTENTS
INTRODUCTION
6
The evolution of the use of mobile money in emergencies
6
Mobile money in displacement contexts: The story so far
7
The increasing relevance of mobile money in displacement contexts
8
This research
13
KEY FINDINGS
15
Patterns in the use of mobile money in displacement contexts
15
Impact of the use of mobile money in displacement contexts
16
Current obstacles for MNOs
18
Current obstacles for humanitarian organisations
20
LOOKING FORWARD
23
ANNEXES
4
1. Methodology of the Uganda field research
26
2. Contributions
28
3. Bibliography
29
MOBILE MONEY FOR THE DISPLACED
5
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