WCCUSD - BBconnect5
WCCUSD - BBconnect5 2013-2014
Schools are allowed three accounts per site.
1) PRINCIPAL account 2) SECRETARY/OFFICE MANAGER account 3) GENERIC account which the principal can share with school staff at the principal's discretion.
Field Types:
All
If you select this option all members of your school will receive the message (including staff).
Student If you select this option, only students will receive your message.
Faculty If you select this option, teacher will receive your message.
Staff
If you select this option, staff members who are not teachers will receive your message.
Other
If you select this option it will send the message to any special groups you may have created.
HOW TO CHANGE A PHONE NUMBER:
Go to the field labeled Home phone on the student Demographics page in Powerschool. The number stored there is sent to BBConnectED every day at 4:00 pm - an hour before the attendance calls start going out.
UPDATING WRONG PHONE NUMBERS:
Every time you send a message using BBConnectED, the system will e-mail a report to the account sending the message with phone numbers that were rejected. Please review this list often and update the contact information on Powerschool.
When a community member calls to inform you that they are receiving a message from your school but do not have any children in the system, you must:
1) Look up the phone number on Powerschool to identify the student with that phone number.
2) Contact the family using an alternate number found on the system or emergency card. 3) Update the home phone number on Powerschool. BBconnectED will not delete the
wrong number until a new number is provided.
SINGLE LANGUAGE MESSAGES:
Sending bilingual messages is not recommended because it will increase the length of the message. Using Powerschool data, BBConnect5 is able to sort students by the home language they provided during registration. The only option for WCCUSD is English or Spanish, all other languages have the default setting of English as their home language.
WCCUSD - BBconnect5 2013-2014
HOW TO CHANGE HOME LANGUAGE IN POWERSCHOOL:
BBConnectED uses the language listed under the Parent/Guardian Correspondence Language field. If a parent requests that you change the language, please change it in this field. DO NOT CHANGE the Primary Language Field. The home language used for correspondence is the primary language identified in the Home Language Survey at the time of enrollment.
WCCUSD - BBconnect5 2013-2014
HOW TO RECORD ATTENDANCE MESSAGE:
Once you login you will click on Message Center - Then click on Templates on the left hand side
- Click on the edit icon for the Attendance Message to edit the message for your school site
WCCUSD - BBconnect5 2013-2014
Delete the Text to Speech box by clicking the X. This will delete the default message for your school.
-You will get a warning confirming to delete the text. Click OK.
- You will then click "Add Voice" to record your message
WCCUSD - BBconnect5 2013-2014
- Type your message in the message script and record your message using the numbers listed. You may use variable if you would like or just record the audio.
- Repeat Steps above for the Spanish Message by Clicking on the Spanish Language. Make sure the Spanish Language is highlighted in Orange before you delete your text and begin recording.
- Once you have completed the recordings for both messages, Click Save Template on the bottom right of your page.
WCCUSD - BBconnect5 2013-2014
HOW TO ADD AN ADDITIONAL PHONE NUMBER: When parents/guardians request that an additional phone number be added so that two households can receive school information; modifications must be made in BBConnect5 not in Powerschool for this change to occur. Please note, daily attendance calls can only go to one household.
- Click on the Recipients tab at the top
- Look up the student by typing in first or last name and then click Search
- Click on Edit for the student's record by clicking the pencil icon
WCCUSD - BBconnect5 2013-2014
- Move halfway down the page and click on the orange plus sign next to Contact Modes - A box will pop up with that will allow you to put the additional phone number. Choose the
mode, the type and enter the phone number. Then choose the box to Receive Voice and click Apply.
- Then you will click on Voice Preferences - A box will then pop up that has a drop down menu next to Additional Phone (optional)*. Choose
your additional phone number and then click Apply.
WCCUSD - BBconnect5 2013-2014
- Then Click Save at the bottom right of the page to save the change you just made. Without clicking Save, the number will not be saved for that student.
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