Department of Consumer Affairs



Department of Consumer Affairs

Position Duty Statement

HR-41 (Revised 11/2017)

|Classification Title |Board/Bureau/Division |

| | |

|Licensing Chief CEA, Level A |California Board of Registered Nursing |

|Working Title |Office/Unit/Section / Geographic Location |

| | |

|Chief of Licensing |Licensing and Nursing Education Consultant Programs / Sacramento |

|Position Number |Name and Effective Date |

| | |

|630-110-7500-xxx | |

Under the general direction of the Assistant Executive Officer of the Board of Registered Nursing (BRN), the Chief of Licensing, independently and through subordinate staff, is responsible for planning, organizing, and directing the operations of the Licensing and Nursing Education Consultant Programs and special projects. The incumbent attends meetings, providing licensing and nurse education information on board-wide policy issues, performance metrics, and strategic planning. The incumbent is responsible for policy development and implementation, business process analysis and improvement, and evaluation of section operations. The Chief of Licensing serves as principal advisor to the Assistant Executive Officer providing alternatives and recommendations regarding the program operations as required by the Legislature, Business, Consumer Services, and Housing Agency, and/or Department of Consumer Affairs (DCA). Duties include, but are not limited to the following:

A. SPECIFIC ASSIGNMENTS [Essential (E) / Marginal (M) Functions]

40% PROGRAM OVERSIGHT AND ADMINISTRATION (E)

• Serves as a member of the BRN’s Executive Management team and is relied upon by Board Members and the BRN Executive Management to independently recommend policies and legislation that will reflect the needs of the Licensing and Nursing Education Consultant Programs. Assists the Assistant Executive Officer in administrative actions, business process improvement, and executive actions. Informs and consults the Assistant Executive Officer on critical and current issues. Coordinates the activities of the BRN to ensure uniform compliance with nursing standards, policies, laws, and regulations matters. (15%)

• Directs, organizes, and evaluates the operation of the Licensing and Nursing Education Consultant Programs to ensure standards, processes, and performance are achieved. Proposes recommendations for section program changes to management to organize and maintain proper performance levels consistent with the BRN mission. Assists with the preparation of the Board’s strategic plan by developing objectives and action plans for the Licensing and Nursing Education Consultant Programs. Analyzes data, performance metrics, and reports associated with Licensing and Nursing Education Consultant Programs and acts to ensure continuous improvement of operations. Prepares and delivers high-level presentations to the BRN Board Members and Executive Staff on emerging Licensing and Nursing Education Consultant Programs matters. (15%)

• Provides administrative direction for one Staff Services Manager II (SSM II), two Supervising Nursing Education Consultants (SNEC), and directs through subordinate staff the activities of the Licensing Section Programs, Northern California Nursing Education Consultant Unit, and Southern California Nursing Education Consultant Unit in order to carry out the BRN mission through policies, procedures, regulations, business process changes, Business and Professions Codes, and directives. (10%)

40% POLICY DEVELOPMENT AND IMPLEMENTATION (E)

• Recommends adoption, amendment, or repeal of BRN regulations and policies necessary to implement provisions of the law. Implements new procedures to comply with legislatively mandated changes, Court Orders, objectives, and changes in practices using change management strategies. Establishes procedures for the review of Licensing and Nursing Education Consultant Programs. Evaluates and continuously improves procedures that ensure Licensing and Nursing Education Consultant programs are in compliance with laws, regulations, standards, and policies. (20%)

• Coordinates and oversees the implementation of policies and procedures in order to ensure goals and objectives are consistent with the BRN mission, strategic plan, and action plan. Provides input on the BRN’s strategic plan, in order to develop, ensure, and lead initiatives that advance the organization towards fulfilling its mission to protect the health care of consumers and to promote access to safe quality care. Implements and enforces the decisions of the Board and Executive Management. Ensures the BRN’s policies and directives are understood and used correctly. Works collaboratively with the BRN Executive Director, Assistant Executive Director, CEAs, managers, and line staff on projects and continuous improvement activities. (15%)

• Completes special projects as directed by the Executive Officer and or Assistant Executive Officer. Special project activities include but are not limited to: (1) Initiation, project team formation, project chartering and kick-off; (2) Planning, finalizing scope, defining the work breakdown, identifying and assessing risk, identifying and securing resources requirements, finalizing the project schedule and preparing for implementation; (3) Execution, performing the work required by the project definition and scope; (4) Monitor, control, management, reporting, and monitoring use of the resources and budgets during the execution phase; (5) Project close, delivery of the project, assessment of lessons learned, adjournment of the special project team. (5%)

20% OUTREACH AND TECHNICAL ADVISOR (E)

• Responsible for the Board’s Licensing Committee by serving as the staff lead for the committee, which entails working closely with the committee chair. Sets the agenda and identifies agenda items to be discussed during meetings. Identifies speakers to give presentations before the Licensing Committee. Responsible for Licensing and Nursing Education Consultant content included in meeting packets. (10%)

• Maintains cooperative working relationships with BRN Executive Management, DCA Executive Management, the nursing education representatives and associates, and other stakeholders using effective communication and interpersonal skills. Prepares high-level reports for Executive Management using completed staff work techniques as requested by the Executive Officer and or Assistant Executive Officer. Prepares written correspondence in order to provide responses to questions and issues posed by stakeholders, interested parties, the media, and members of the public. Prepares and delivers high-level presentations to stakeholders, nurses, educators, consumer groups, associations, organizations, etc. on both current and emerging Licensing and Nursing Education Consultant matters. (10%)

B. Supervision Received

The Chief of Licensing is under administrative direction of the BRN’s Assistant Executive Officer.

C. Supervision Exercised

The Chief of Licensing has direct supervision of one Staff Services Manager II (SSM II) and two Supervising Nursing Education Consultants (SNEC).

D. Administrative Responsibility

The Chief of Licensing is responsible for, independently and through subordinate staff, planning, organizing, and directing the operations of the Licensing and Nursing Education Consultant Programs. This includes statewide responsibility for Licensing Section Programs, Northern California Nursing Education Consultant Unit, and Southern California Nursing Education Consultant Unit.

E. Personal Contacts

The Chief of Licensing has direct daily contact with BRN Executive Management and section supervisors/managers. The incumbent has direct regular contact with Board Members and nursing education representatives and associates. The incumbent has direct, occasional contact with other state agencies, Business Consumer Services and Housing Agency, DCA Executive Management, California Nurses Association, Governor’s Office, Legislature, and other health related associations.

F. Actions and Consequences

The Chief of Licensing is relied upon by top management to independently recommend policies, business process improvement, and legislation that will reflect the needs of the Licensing and Nursing Education Consultant Programs. The judgment exercised and the decisions made determines the effectiveness of the BRN’s regulatory function and has a significant impact on the Licensing and Nursing Education Consultant Programs, California’s healthcare consumers and nurses. If the Chief of Licensing does not perform the position’s responsibilities and duties adequately, the Licensing and Nursing Education Consultant Programs would not be upholding the mission of the BRN to protect consumers through nursing standards, policies, laws, and regulations. Thus, California healthcare consumers may receive improper care and be at risk to be harmed, maimed or killed at the hands of unqualified nurses.

G. Functional Requirements

No specific physical requirements are required: the incumbent works 40 hours per week, in an office setting with artificial light and temperature control or traveling to the offices located throughout the State. Daily access to and use of a personal computer and telephone is essential. Sitting and standing requirements are consistent with office work and traveling. The incumbent is also required to travel to attend Board and committee meetings held in various locations throughout California. Incumbent is required to travel by commercial carrier or auto whichever method is in the best interest of the State. Travel may be for one or several consecutive days.

H. Other Information

Incumbent must possess excellent writing, verbal communication, data analysis, and business process improvement skills, have effective public speaking/presentation skills, use good judgment in decision-making, exercise creativity and flexibility in problem identification and resolution, manage time and resources effectively, and be responsive to BRN Executive Management, Staff, Board and Committee Members, and DCA Management needs.

The incumbent may be privy to sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program matters at all times.

Title 11, section 703(d) California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring.

This position is subject to Title 16, section 3830 of the California Code of Regulations,

the Department of Consumer Affairs’ Conflict of Interest Regulations. The incumbent is

required to submit a Statement of Economic Interests (Form 700) within 30 days of

assuming office, annually by April 1st, and within 30 days of leaving office.

I have read and understand the duties listed above and I can perform these duties with or without reasonable accommodation. (If you believe reasonable accommodation is necessary, discuss your concerns with the hiring supervisor. If unsure of a need for reasonable accommodation, inform the hiring supervisor, who will discuss your concerns with the Health and Safety analyst.)

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Employee Signature Date

____________________________________

Printed Name

I have discussed the duties of this position with and have provided a copy of this duty statement to the employee named above.

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Supervisor Signature Date

_____________________________________

Printed Name

Revised: 11/2017

Approved:

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