Michael A. Romig's Resume



| | |Michael A. Romig |

| | |B.S. Computer Science |

|512.203.6298 michael@ | | |

|Clearances | |Skills Summary |

|Top Secret (Final), Secret, | |Senior enterprise architect and integrator for state and federal government, military, and commercial businesses; |

|NATO-Secret. | |including Internet service providers (ISP), data centers, application service providers (ASP/SaaS). Accomplishments |

| | |and skills in: |

|US Government and Army | |Enterprise business communication networks, and over military tactical global networks. |

|TIGR, CPOF, WBBN, CIDNE, Sharepoint, | |Solaris UNIX, Redhat Enterprise Linux/Fedora, BSD, SUSE, Aix and Windows Server systems engineering. |

|Chirp, NIPRnet, SIPRnet, STIG/Gold | |Enterprise network and systems architecture design and life cycle, from out of the box server configuration, |

|Disk, Appian, and NGA Imagery. | |installation and configuration in single or clustered environments, to J2EE JSP/Portal/Application tuning. |

| | |Multi-view design methodology including operations, systems, networks, resiliency/recovery, disaster recovery, and |

|Key Skills and Knowledge | |standards/documentation compliance. |

|Information, Communications and | |EMC Symmetrix DMX-1000, DMX-2500, Celerra 700 and 500, CLARiiON and Brocade Silkworm 4100 storage administration. |

|Technology (ICT) Enterprise Architect. | |Solaris Solstice Disc Suite/Volume Manager, Veritas Storage foundation HA for Oracle RAC and Linux LVM/RAID storage |

|Unix, Linux, Windows Server and Network| |configuration with local disks and attached fiber storage. |

|infrastructure, Security and | |Cisco, Lucent and Checkpoint firewalls, ASA, Cisco VPN concentrators, routers and switches access equipment architect |

|Information technology integrator. | |and integrator. |

| | |Security audit, policy creation and implementation engineer. |

|Domain Expertise & Solutions | |Wireless WAN, Wireless LAN, and ICT Telephony subject matter expert; wireless broadband (LMDS, WiMAX and WiFI) expert. |

|Global Tactical Information System | |RFID automatic identification technology and in transit visibility technology specialist. |

|Integration, Internet Service Provider | |18 years of industry experience. |

|and Data Center Solutions, Enterprise, | |Project Experience |

|SaaS and ASP infrastructure | |Ascend Intelligence/GDC4S, Defense Advanced Research Projects Agency (DARPA) |

|architecture and integration engineer. | |OCONUS Production Engineering Manager |

|Security and infrastructure audit and | |US Department of Defense, Information Technology and Infrastructure 11/08 -Present |

|hardening. | |Afghanistan system engineer theatre lead for DARPA’s Tactical Ground Reporting intelligence and GIS information system.|

| | |Interim system engineer lead in Iraq and interim Afghanistan theater-wide lead. Theatre wide system design, test and |

|Management Consulting Services | |implementation of 150+ node SIPRnet computer architecture solution over tactical network infrastructure. Worked |

|11 years in consulting services. | |directly with IMO/S6/KMO at NATO/ISAF/DIV/BDE/BN/CO implementing system solutions and application availability. |

|Operated as Systems Architect, acting | |Developed tools, systems and processes for tracking technical support and helpdesk operations, inventory, uptime and |

|Chief Information Officer, Lead Network| |system availability, system builds and delivery, FSR technical training, special projects and RnD, SE team shift |

|Engineer, Lead Windows Systems Engineer| |coverage including RnR/Vacation planning, system upgrades (hardware and software), theatre wide communication, and |

|and Sr. Unix Systems Integrator. Roles| |product enhancements/RFEs. Provided technical LNO responsibilities with senior US and NATO Military personnel in |

|include direct reports. | |Afghanistan regarding system capabilities, solutions and design recommendations. Managed SE and Helpdesk operations |

| | |staff. Provided the last level of engineering support for theatre including hands system builds and integration with |

|Project and Program Management | |other information systems. |

|Multiple years of project and program | |Amarx Search, State of Texas Health and Human Services |

|management covering the entire life | |System Architect and Manager of Infrastructure Delivery Project Managers |

|cycle from architectural system design | |Texas State Government, Information Technology and Infrastructure 11/07-10/08 |

|to customer review and acceptance after| |System architect of multi million dollar capital infrastructure refresh and redesigns for the Health and Human |

|installation and support. Six Sigma | |Service’s Integrated Eligibility and Enrollment. Project included: IP Network/LAN, Brocade 48000 SAN, EMC DMX-4 |

|white belt, Side by Side Teamwork | |3500/950, EMC DMX-1000s, facilities, SOW, and labor estimates. Manager of five consulting and capital equipment |

|certified trainer. | |integration delivery orders. System architect and project manager over infrastructure re-architecture. NetBackup |

| | |migration architect from AIX NetBackup 5.1 to Solaris 10 NetBackup 6.5. Senior Unix Engineering of 230 node cluster |

|Communication and Networking | |and disaster recovery site consisting of Sun Sunfire: 280R, V240, V480, V490, V880, V890, E2900, X4600M2, Sun |

|Senior Infrastructure architecture; | |Enterprise 420R, Sun Netra, Dell PowerEdge: 2800, 2850,2900, EMC Symmetrix DMX-4 2500/950, DMX 1000, EMC Celerra NS700,|

|includes design, implementation, | |EMC Celerra 500, NetApp FAS2050, ACSLS and two STK8500s. Lead technical reviewer of enterprise network monitoring |

|support and troubleshooting solutions | |solutions: Nimsoft NimBUS, Adventnet OpManager, Solarwinds Orion and Splunk. Solarwinds NMS operational view |

|utilizing a wide variety of systems, | |audit/designer for Cisco 7606, 1841, 3845 and 7206 routers, 6513, 6509, 3750, 2950 and 4503 Cisco Switches, and Cisco |

|networking and security technologies | |security PIX 535, 515E, VPN Concentrator 3030 devices. Developed live upgrade process for legacy systems from Solaris |

|and products. | |9/VxVM to Solaris 10. Sr. Network Engineer for administration infrastructure and systems security lead. Hotspot |

| | |redesign recommendations for Cisco IP Telephony and WebSphere architectures. |

|Databases | |Intelligent Computing Solutions, US Department of Defense |

|MySQL and Oracle administration. | |IT Director, Office of Government Public Contracting Procurement Assistance Center |

|Database system administration with | |US Reconstruction in Iraq |

|MySQL, Oracle, Sybase and various other| |06/07-10/07 |

|databases. EMC, raw disk, SAN attached| |IT Director for the Office of Government Public Contracting’s (OGPCP) Procurement Assistance Center (PAC) assisting the|

|storage and file system level database | |Iraqi Deputy Prime Minister and the Iraqi Ministry of Planning and Development Cooperation (MoPDC). Live and work in |

|storage architectures. | |International Zone, Baghdad, Iraq providing ICT expert advise to the Task Force and Iraqi MoPDC. Infrastructure |

|Hardware | |Architecture and capacity planning for MoPDC PAC. Responsible for coordinating day to day IT support on the |

|Sun, EMC Symmetrix DMX-1000, Celerra | |procurement assistance team, strategic and tactical planning for OGPCP. Ruby on Rails, Linux/Apache agile programming |

|and CLARiiON, Compaq, HP, Cisco | |of PAC Help desk and document resource repository and Appian Enterprise process modeler. |

|switches, content switches, PIX, ASA, | |Quavant Networks, Inc., US Department of State |

|Kentrox ATM, Citrix NetScaler, Nortel, | |System and Network Engineer |

|Dell, Gateway, IBM Intel/Sparc, Adtran,| |Wireless Broadband Network ISP, US Reconstruction in Iraq 10/06-5/07 |

|Bay, Wise, Osicom, 802.11b/g/n wireless| |Iraq systems and network engineer theatre lead station in the International Zone, Baghdad, Iraq providing 12x7 |

|access points, Barracuda, Google | |operations of 36 site wireless broadband network (WBBN) supporting the Iraqi Reconstruction Management Office (IRMO). |

|Enterprise Mini, Chloride, Marconi ATM,| |Responsible for day to day engineering, training and support of network in coordination with Iraqi Ministry of |

|Ironport, Digi EtherLite, Ascend, | |Communications, Iraqi State Company for Internet Services (SCIS), Iraqi Telephone Company (ITPC) staff and US State |

|Ericsson, Lucent, STK8500, and ADIC. | |Department Iraqi Reconstruction Management Office (IRMO). Senior Unix and Linux engineer for solutions technology and |

| | |primary Unix trainer for Iraqis. Bi-weekly project management together with JCCI, PCO/GRD, IRMO and SCIS over the life|

|Operating Systems | |of the contract. Business development with clients, vendors and funding agencies. Architected, engineered and |

|Solaris 2.6-10, SunOS, AIX, HP/UX, | |implemented pilot Video Teleconference/Voice over IP (VTC/VOIP) over ATM wireless broadband network solution, including|

|HP3000, Linux (Fedora Core, Redhat, | |design, site preparation, integration, installation, commissioning, acceptance testing of Baghdad US Embassy WBBN site.|

|RedHat Enterprise Linux 2.1-5, SUSE, | |Implemented RT ticketing system, including ticket queue selection and customizations, and business process integration.|

|Ubuntu, Slackware, Debian, Gentoo), | |Trained two day Ticketing system class to 16 Iraqi MoC, SCIS and Iraqi Council of Ministry staff. Trained one week |

|Cygwin, Windows 2003, 2000, Vista, XP,| |UNIX boot camp to SCIS, Iraqi Council of Ministry, and MoC staff. Assisted in the development of various internal |

|98, Workgroups, NT, Citrix Presentation| |reports on the project including the WBBN transition plan, future project proposals for related work, international |

|Server and ACSLS. | |service class design and upgrades to existing network and weekly reporting. Developed and oversaw training and |

| | |transfer of knowledge of all technical issues related to project. Supervised 12 Iraqi SCIS technicians and 3 Quavant |

|Software/System Architecture | |Iraqi field technicians. Implemented open-source RRD/SNMP and HP OpenView resource utilization monitoring and alerting|

|VMware, Eclipse, Microsoft Visual | |systems. |

|Studio 2008, Solaris Disk Suite/Volume | |Unisys, US Army Project Management Joint Automatic Identification Technology |

|manager, Veritas Storage Foundation, | |Field Service Engineer |

|VxVM, VxFS, Bind, Sendmail, Postfix, | |US Department of Defense, US Army Operations 07/06-10/06 |

|Apache, Giganews GC, inn, ftpd, sshd, | |Iraq theatre engineer stationed on CENTCOM bases (Camp Arifjan and Camp Ali Al Salem, Kuwait and Camp Al Taqaddum, |

|openldap, samba, winbind, netatalk, | |Iraq) in South-West Asia providing 24/7 installation, maintenance and system upgrades of leading Automatic |

|cvs, snv, wiki, webmail, mysql, oracle,| |Identification Technology (AIT) for Coalition Forces Land Component Command/Army (CFLCC). Assisted Project Management |

|screen, various GNU tools. Intel, | |Joint Automatic Identification Technology (PM/JAIT) support of Oracle systems running on Solaris. Support RFID in |

|sparc and alpha system architectures. | |transit visibility systems which provide automatic collection, storage, retrieval, processing, transmission and receipt|

| | |of data utilizing a wide range of equipment from simple scanners to desktop computers for tracking military |

|Programming Languages & Tools | |sustainment, exercises and deployments. Conduct site surveys for installation of RFID sites and coordinate with US |

|C, Pascal, PHP, HTML, Ruby, Perl, Shell| |military authorities for necessary approvals and preparation. Install, repair, replace and field upload servers running|

|(sh, bash, zsh, csh, tcsh), sed, awk, | |Windows operating systems. Install, repair and replace wireless, Ethernet and proprietary physical infrastructure to |

|Javascript, HTML. | |computers and equipment. Attend base operations meetings and provide training on using the RFID system in place. |

| | |Maintain and upgrade multiple site field knowledge base and documentation. Assist various military personnel with |

|Call Center and Help Desk | |computer related problems related to in transit visibility systems. Trained third country nationals and Army staff |

|Last line engineering working directly | |with handheld RFID Interrogators and TIPS read/write. AMS Tactical and MDSS II RFID training and support. Primarily |

|with vendor manufacturer engineering, | |supported Savi PDK, EEDSK and permanent Savi Echo Point Interrogators sites reading active RFID tags. |

|service providers, and software | | |

|engineers. Helpdesk business process | |Convio Inc. |

|design. | |Staff Systems Administrator and Contractor |

| | |Non-Profit SaaS, Information Technology and Infrastructure 10/07-11/07, 05/05-07/06 |

|Office Productivity Tools | |Unix System Administrator for production FreeBSD 4.9, Redhat Enterprise Linux 2.1, 3.0 and 4.0 systems running Java |

|Microsoft Office, Microsoft Project, | |application, Oracle 9i, with EMC Clariion storage. Performed Netscaler 9800 scalability and performance testing for |

|Visio, Microsoft Visual Studio, iWork, | |production use. Day to day Network and Unix IT operations including backups, user configuration, resource management, |

|AppleWorks, Microsoft Works, | |product upgrades, engineering/development support. Senior network engineering for corporate and production sites. |

|Applixware, Open Office, AbiWord, | |Installed and configured Redhat Enterprise Linux on new Dell 6650s and Penguin Computing systems as web production, |

|Quicken, Quickbooks Professional, | |corporate web servers, mail servers, DNS servers, DHCP and time server, fileservers (samba), MySQL and Oracle |

|various physical security access | |databases. Upgraded Cisco PIX to 7.0 from single to active-passive dual PIX configuration. Implemented diversity in |

|software systems. | |egress from corporate LAN. Ironport administration. Citrix NetScaler Certified Administrator. |

| | |Provided Senior Linux engineering and integration. Implemented ntp in two enterprise clusters, upgraded and repaired |

|Technical Documentation | |software configuration for primary demo and external training environments. Advanced troubleshooting Apache, Oracle |

|Product implementation and support, | |and file system issues related to Convio enterprise product operations. Integrated Cisco WLC enterprise wireless |

|cross-system integration specification | |solution. Provided layer 2 mac address solution affecting engineering development and DMZ corporate servers. Last |

|and operation processes and SE/FSR | |line technical resolution with enterprise Linux application support |

|personnel work and vacation planning. | |Data Foundry |

|Completed 143 page Sun’s Suntone | |System Administrator |

|Certification applications documenting | |Internet Service Provider, Information Technology and Infrastructure 08/03-05/05 |

|infrastructure, architecture, logical | |Unix System Administrator for internal ISP services. Responsible for support and extension of core technologies at ISP|

|diagrams, physical diagrams, database | |for all customer products utilizing SMTP, POP, NNTP, SNMP, IMAP, DNS, HTTP(S), RADIUS, TACACS(+), netbackup, RRD data |

|management, documentation update | |graphing, and MySQL. Provided ongoing monitoring, configuration, last line support, design and integration of Unix |

|procedures, N-Tier architecture | |systems with Cisco network infrastructure. Avaya Difinity Prologic phone system programming, including extensions, |

|designs, SLA agreements, network | |stations, hunt groups, vectors, moh, vdns, holiday tables, IP Phones and Avaya Intuity LX Voicemail programming. Unix |

|management strategies, component | |system engineering of Sun Enterprise 6500s, 4500s, 450s, 420R, 250s, and 220Rs, with Sun StorEdge A5200 Fiber Channel |

|capacity statistics, performance | |drive shelves, Sun Disk Suite (SDS), FreeBSD and Redhat, Fedora Core 2 and Fedora Core 3 server administration. |

|statistics, tracking key metrics, | |Administration of 150 node Fedora Core 2 cluster for storage of news (NNTP) articles. |

|monitoring strategies, support and | |Principle Consultant, Performance Resources, Inc. |

|training. Ongoing documentation in | |Contractor |

|various positions. Creation of | |Consulting Services, Commercial Information Technology 06/01-08/03 |

|documentation systems using sharepoint,| |Performed as CIO advising, constructing and implementing various IT strategies including: disaster recovery, network |

|cvs and wiki technologies. | |and system security, network availability, data availability and web strategy design and implementation. Upgraded |

| | |office information technology infrastructure. Provided high visibility web site marking plan coordinated with |

|Facilities Management | |traditional media campaign for the promotion of the book Side by Side Leadership which became a New York Times Best |

|Data center utilization and expansion | |Seller. |

|architect. Operations and maintenance | |Cisco Systems |

|process design. Coordinated with | |Systems Engineer II |

|outside electrical and other facilities| |Internetworking Infrastructure Technologies, Commercial and Small Business 01/01-06/01 |

|contractors. Category 3-6 Ethernet | |Operated as a Cisco network and AVVID products subject matter export for the Austin technology business community. |

|wiring and troubleshooting. Power | |Directed account and partner responsibilities for selected accounts in territory. Coordinated technical sales |

|provisioning with diversity of | |activities related to perspective accounts. Transferred industry, technical, and product knowledge to customers and |

|circuits, battery backup, generators | |partners. Kept up-to-date on relevant competitive solutions, products and services. Provided technical and sales |

|and cross country national power grid | |support for accounts in territory. Performed technical presentations for customers, partners and prospects. Assisted |

|disaster recovery selection. HV/AC | |with the development of formal sales plans and proposals for assigned opportunities. Planned to prevent post sales |

|and environmental filtering and | |issues that shortened time to revenue. Worked on Cisco 2600, 2500, Aironet 340 wireless access points and adapters, IP|

|monitoring equipment selection, | |7960 phones, Media Convergence Server 7835, Call Manager 3.0, Metro 1500, ONS 15540 and 15303, 8500, Catalyst 1900, |

|installation and maintenance for data | |2900s, 3500s, PIX firewall, VPN Concentrator 3000 series, Cisco Secure Scanner, Cisco Secure Intrusion System (IDS), |

|center environments. Administration of| |Content Engines, and Unity unified messaging/voice mail. |

|physical security badge systems. | | |

| | | |

| | |Principal Consultant, NetX3 |

| | |Senior Solaris and Network Consultant |

| | |Application Service Provider, Information Technology and Infrastructure 08/00-12/00 |

| | |Developed with NetX3 a new highly available network environment that would scale with future growth. Completed 143 |

| | |page technical application for NetX3's Sun infrastructure for Suntone certification. This included documenting and |

| | |developing the following: overview of architecture, logical diagrams, physical diagrams, database management, |

| | |documentation update procedures, N-Tier architecture design, SLA agreements for systems, servers, disk storage, network|

| | |services and databases, customer service definition, customer level SLA, network management strategy, component |

| | |capacity statistics, performance statistics, track quality metrics (MTBF, MTTR), Ongoing monitoring strategies, |

| | |measuring customer satisfaction, help desk procedures, service layer components, database components, key |

| | |infrastructure support components, processor availability and integrity, memory availability and integrity, storage |

| | |availability and integrity, performance and bandwidth availability and integrity, quotas, security access, permissions,|

| | |authentication, remote provisioning best practices, IP Addressing/Naming services, web services, news services, mail |

| | |services, proprietary APIs, growth and capacity plan, tracking capacity usage, database scalability, functional |

| | |components shared across a service, identification of mission-critical data, service components, developed storage |

| | |management strategies for continuity, developed strategies for maintaining continuous service, comprehensive security |

| | |plan, disaster recover plan, personnel training plan, data center organization and facilities plan and network planning|

| | |and architecture. |

| | |K-Force, C3 Communications |

| | |Systems Administrator |

| | |Internet Service Provider, Information Technology and Infrastructure Integrator 02/00-08/00 |

| | |Implemented Sun Enterprise 250, SpectraLogic AIT Treefrog, Veritas NetBackup network backup solution. Coordinated and |

| | |designed daily offsite tape backup solution with local vendor. Worked on two person engineer team to implement Solaris|

| | |Enterprise 250 and 420R servers software and hardware build for emerging Tier 2 ISP services including HP Openview |

| | |Network Node Manager, CiscoWorks 2000, Net Cool, Net Health, ISS, Cisco GRS, ACS, RPMS and NetBackup. Designed and |

| | |implemented hardware build for two Sun E-250 servers for Vertias Cluster Server and Veritas Oracle Data Base option for|

| | |High Availability software. Worked on new POP builds in Austin and Dallas, TX installing and configuring Cisco 7206, |

| | |3640, 2610, AS5300, AS5800, 6509, 7513, CS550, and Suns Netra T-1 servers. Designed new customer signup, termination, |

| | |service additions/deletion, problem organizational processes. Co-designed dial architecture to implement new IMTs |

| | |(inter machine trunk) doing SS7 signaling directly from a SWB CLEC. Researched SS7 IMT implementation with Cisco |

| | |equipment. Network design and implementation decisions for core network. |

| | |Inland Truck Parts Company |

| | |Lan / Wan Administrator |

| | |Truck Service Repair & Parts Sales, Information Technology and Infrastructure 06/99-01/00 |

| | |Hired as systems administrator, within six weeks promoted to Manager of WAN/LAN Administration. Assumed purchasing CIO|

| | |responsibilities in November when CIO was terminated. Provided last level technical and administrative support on |

| | |following Linux servers: primary and secondary mail servers (POP3, sendmail), primary and secondary internal DNS |

| | |servers (BIND), Primary and secondary external DNS servers, network time, syslog server, IP Chains Internal Firewall |

| | |server, RAS server, primary and secondary external web servers (Apache), internal web server (Apache). Designed new |

| | |internal and wide area network plan with new company wide IP addressing scheme. Turned up seven Frame Relay WAN |

| | |connections to our remote stores and our Internet T1 connection with UUNET Internet Services. Supervised all |

| | |Information Systems purchasing and accounts payable. Implemented network solutions with Osicom RouterMate Ex routers, |

| | |Adtran TSU IQ and Adtran DSU, Cisco 1601s, 1604s, 2501, 1610, 1621s, Digi EtherLite 8/16 port Terminal Servers, Wise |

| | |50s, 150s, Symbol Laser Radio Terminals, Symbol Serial Access Bridges, NetPrint Print Servers, Okidata 321 Turbo |

| | |printers, HP deskJet 1600Cs, Linksys EtherFast Switches. Primary system administration of IBM RS/6000 J40 server |

| | |running Universe/J-BASE databases (AIX). Migrated Firewall (Solaris) Checkpoint firewall to IP Chains Linux server. |

| | |Provided PC hardware technical support and x86 Linux Server construction. Supported systems/network issues in EDI |

| | |implementations. |

| | | |

| | | |

| | | |

| | |Q-Networks |

| | |Senior Systems Administrator |

| | |Internet Service Provider, Infrastructure and field network engineer 10/98-06/99 |

| | |Senior administrator on all UNIX related services for ISP including Sendmail, IMAP, POP, http, ftp, DNS, radius, and |

| | |other SNMP services. Initiated and implemented NFS/NIS+ UNIX network model with various new and legacy UNIX servers. |

| | |Administered Remedy ticketing system for support call escalation. Configured and supported various customer LAN/WAN |

| | |configurations with Cisco 700 series, Cisco 1600 series, Cisco 2611, Ascend Pipeline 25, 50, 75, 85, 130, Motorola Bit |

| | |Surfer, Instant Internet and Combinet routers. Last level technical support on all ISDN, Frame Relay and dial-up |

| | |troubleshooting and third level support for Web Hosting technical support and server upgrades and maintenance. |

| | |Configuration and last level support for Check Point VPN-1 & Firewall-1 (NT). Administered Virom's VPRRS Proxy Roaming|

| | |Radius server on NT Server with ODBC data connection to remote NT/SQL 7 accounting server. Senior administration of |

| | |Cisco AS5300s, Ascend MAX 6000s, 4048s and 4000 network access servers. Last level tech support on Compaq Proliant |

| | |rack mount NT servers running IIS 4.0. Administered local area network PDC, BDC running the internal network. Managed|

| | |Y2K upgrade of Kentrox AAC 3 Access Concentrator 3 for ATM backbone connection. |

| | |Principle Consultant |

| | |Consultant |

| | |Information Technology and Support, Commercial and Small Business 07/92-10/98 |

| | |Managed several clients World Wide Web site creation and initial development work. On-site troubleshooting for |

| | |Macintosh, Microsoft Windows and Windows for Workgroups systems. Taught in-house training on Internet basics. Upgrade|

| | |PC operating systems and eliminated set up conflicts with previous software. Installed periodic hardware upgrades for |

| | |PC computers and PC hardware troubleshooting. Researched ISP (Internet Service Providers) for clients and make network|

| | |recommendations for best provider for client's needs. Troubleshooting of client computers during software conflicts or|

| | |crashes. Performed Internet World Wide Web hosting for clients on Windows NT machines. Programmed CGI applications in|

| | |C, Perl, and JavaScript. HP-UX Unix web troubleshooting for customer sites. Provided general UNIX technical |

| | |troubleshooting. Provided all IT customer service issues for clients. |

| | |Professional Certification |

| | |Appian Enterprise Process Modeler - 2007 |

| | |Six Sigma White Belt – 2006 |

| | |Citrix NetScaler Certified Associate – 2005 |

| | |Side by Side Teamwork Certified Trainer - 2003 |

| | |Cisco Certified Network Associate (CCNA) – 2001 |

| | |Professional training |

| | |Export Compliance Training - 2010 |

| | |Solaris 10 Bootcamp - 2008 |

| | |Appian Enterprise Process Modeler Track - 2007 |

| | |Lucent Brick Firewall Training - 2007 |

| | |Ericsson PTP and PTMP Training – 2007 |

| | |Six Sigma White Belt - 2006 |

| | |PM JAIT/ITV RFID Training - 2006 |

| | |Citrix NetScaler Administrator Training – 2005 |

| | |Side by Side Teamwork Certified Facilitator - 2003 |

| | |Interconnecting Cisco Network Devices - 2001 |

| | |Networking Fundamentals - 2001 |

| | |Catalyst Mid Market LAN Switching - 2001 |

| | |Cisco Security Boot Camp - 2001 |

| | |Cisco Wireless Training - 2001 |

| | |Cisco ONS 15000 Series Training – 2001 |

| | |Cisco VPN Concentrator Training - 2001 |

| | |Cisco IP Telephony and Unity Training - 2001 |

| | |Performance Management - 2001 |

| | |Change Management: Managing Change - 2000 |

| | |Education |

| | |Post Graduate: MDiv., Saint Paul School of Theology, 1 year completed. |

| | |B.S., Computer Science, Graceland University, Graduated June 1996 |

| | |High School, Science Academy, L.B.J. High School, Graduated June 1991 |

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