Anthony R
Anthony R. DeTurck
P.O. Box 771821
Orlando, FL 32877
Phone (407) 777-6671
E-mail hire@
Web:
|PROFESSIONAL OBJECTIVE |To utilize my education, work experience, professional development, transferable skills and |
| |professional/business values for success in your organization. |
| |Ten plus years of progressive responsible experience as an operations manager/business owner and finance |
|PERFORMANCE PROFILE |specialist. |
| |Detail-oriented problem solver with excellent analytical strengths and a track record of optimizing productivity, |
| |reducing costs, and increasing profit contributions. |
| |Able to manage a project by identifying requirements, addressing customer needs/expectations, acknowledging active|
| |stakeholder’s communication and balancing competing constraints of scope, quality, schedule, budget resources and |
| |risk. |
| |Transferable Skills |
| |Technical Skills |
| |Technological Adaptivity |
| |Developed Communication |
| |Teamwork Building |
| |Creativity |
| |Stress Management |
| |Intelligent Enthusiasm |
| |Continuous Improvement |
| | |
| |Proactive Critical Thinking |
| |Multitasking |
| |Collaboration |
| |Problem Solving |
| |Conflict Resolution |
| |Productive Decision Making |
| |Effective Time Management |
| |Leadership skills |
| | |
| | |
| |Professional Values |
| |Work Ethic |
|PROFESSIONAL EXPERIENCE |Attitude and Confidence |
| |Motivation and Energy |
| |Determination and Dedication |
| |Pride and Integrity |
| |Commitment and Reliability |
| |Multitasking |
| |Systems and Procedures |
|PROFESSIONAL EXPERIENCE |Goal Orientation |
|CONTINUED |Analytical Abilities |
| | |
| | |
| |Business Values |
| |Productivity |
| |Confidentiality |
| |Systems and Procedures |
| |Etiquette and Manners |
| |Economy |
| |Competition |
| | |
| | |
| |Taunton Wellness Center, Taunton, MA 2003 to 2014 |
| |Operations Manager |
| |Directed the strategic management and operational oversight of the company’s business department and operations |
| |in-order to provide streamlined operations, reduced operating cost, and increased profitability. |
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| |Universal Technical Institute, Norwood, MA 2012 to 2014 |
| |Active Financial Aid Advisor |
| |Provided financial support and guidance for active students and families/influencers by maintaining contact and |
| |identifying and resolving issues that might affect a student’s financial aid package. Ensured timely processing of|
| |all documents and items to students funding. |
| | |
| |Lincoln Technical Institute, Somerville, MA 2002 to 2011 |
| |Assistant Director of Financial Aid/Default Manager |
| |Responsible for leading and managing all aspects of the financial aid office including the application and |
| |awarding process for institutional, federal, state and private funding, ensuring compliance with institutional, |
| |federal and state policies/regulations, and delivering the highest level of student and parent financial aid |
| |counseling services. |
| | |
| |Katherine Gibbs School, Boston, MA 2000 to 2002 |
| |Financial Aid Officer |
| |Responsible for the day to day operation of the financial aid office. Provided counseling, information, and |
| |support to students and parent borrowers consistent with federal aid requirements (Title IV) compliance and the |
| |company's default management plan. |
| | |
| |FleetBoston, Springfield, MA 1996-2000 |
| |Personal Banker |
| |Identified sales opportunities while serving both the customer service and teller areas of the branch. Provided |
| |quality service to customers in the areas of account reconciliations, stop payments and related |
| |procedures. Responsible for daily cash management activities, weekly security camera surveillance maintenance, |
| |daily safety deposit box and ATM activities. |
|EDUCATION | |
| |Bay State College, Boston, MA |
| |Bachelor of Science in Management, 2011, G.P.A 3.76 |
| |Magna Cum Laude |
| | |
| |Holyoke Community College, Holyoke, MA |
| |Associate of Science in Business Administration, G.P.A. 3.3 |
| |Honors Graduate |
| | |
| |University of Maryland, European Division, APO, AE 09407 |
| |Management Certification 1992 |
|PROFESSIONAL DEVELOPMENT |Executive Management Certified (EMC) |
| |Corporate Trainer Certified (CTC) |
| |Certified Social Media Manager (CSMM) |
| |Certified Team Supervisor (CTS) |
| |Certified Ethics Associate (CEA) |
| |Strategic Organizational Leadership Certified (SOLC) |
| |Sarbanes-Oxley Trained Professional (SOTP) |
| |Project Management Qualified (PMQ) |
| |Total Quality Management Professional (TQMP) |
| |Six Sigma Champion Certified (SSCC) |
| |Change Management Specialist (CMS) |
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| |Transcripts Available Upon Request |
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