Recruitment – Job Summary
|Post Title |Local Land Charges Officer |
|Job Family |Information and Business Support |
|Line Manager |Definitive Map and Local Land Charges Team Leader |
|Location |New County Offices Aylesbury |
|Job Purpose: Working under the direction and guidance of the Definitive Map and Local Land Charges Team Leader, the post holder will contribute |
|proactively to the overall management, development and continuous improvement of the Local Land Charges team in processing highway and planning enquiries|
|for local land charge searches and to support Officers in the Environment Service Area to ensure customer focused, timely, efficient and effective |
|service delivery. |
|Job Context |
|To process highway enquiries for local land charges searches, including completing all appropriate documentation |
|To update records, including input to Geographical Information Systems (GIS) and other office based systems including data bases, spreadsheets and word |
|processing packages and to assist with the implementation of the GIS, TLC and NLIS (National Land Information System) systems for the Local Land Charges |
|group and other applications as appropriate |
|To respond to enquiries from the public, solicitors, District County Council Officers and Local Members as appropriate |
|To represent (or support) the Authority in meetings, seminars, conferences and participate in service area wide management team working |
|To assist the Team Leader in managing performance and ensure the delivery of the service within defined timescales and improvements in service delivery |
| |
|Knowledge, Skills and Experience |
|Role Profile requirements. |Job specific examples. |Essential |Desirable |
| |(if left blank refer to left hand column) | | |
|Lead on the development and maintenance of the GIS dataset|Experience of GIS and demonstrable competency is essential |x | |
|layers for the Local Land Charges Service and work closely| | | |
|with the GIS team to highlight issues and seek resolutions| | | |
|Provide the main point of contact for the Team Leader, | |x | |
|acting as a filter for issues/problems and to be an | | | |
|escalation point for non-routine issues. | | | |
|Provide advice, guidance and support for processes and | | | |
|procedures within the area of responsibility. | | | |
|Respond to complex and potentially contentious Highway |Knowledge and understanding of Highway documents desirable |x | |
|queries, involving other Officers as appropriate and | | | |
|researching historical documents as necessary. | | | |
|Plan, organise and deliver own work to provide effective | |x | |
|information and business support. | | | |
|Process, analyse and interpret specialist information, |Experience of responding to customer enquiries using TLC/NLIS|x | |
|using the appropriate systems. |data. | | |
|Identify issues and make recommendations on findings. |Detailed understanding of office based systems including | | |
| |Excel and word. | | |
| |Evidence of ability to input and interpret data using GIS. | | |
|Maintain and improve operational efficiency and quality of| |x | |
|services provided, through recommending improvements in | | | |
|procedures/process. Support the delivery of improvement in| | | |
|own area. | | | |
|Proactively develop professional knowledge, skills and | |x | |
|behaviours and support others in their development. | | | |
|Authorise and process payments, and other financial |Evidence of experience of SAP system desirable | |x |
|transactions within authority levels when required. | | | |
|Complete financial transactions using the SAP financial | | | |
|system. | | | |
|Quality check documents, records, recommendations and /or | |x | |
|presentations. | | | |
|Assist Team Leader to monitor or process financial or | | |x |
|budgetary information. | | | |
|Monitor and report on performance indicators as required. | |x | |
|Carry out all duties and responsibilities with reasonable | | |x |
|care for the health and safety of self and others and | | | |
|report any potential hazards or unsafe practises to the | | | |
|line manager. | | | |
|Receive income in the form of cheques and card | | |x |
|transactions when required. | | | |
|Qualifications |
|Role Profile requirements. |Job specific examples. |Essential |Desirable |
| |(if left blank refer to left hand column) | | |
|Educated to GCSE /NVQ 3 standard or equivalent | |x | |
|ECDL or equivalent ICT qualification | | |x |
|Other Requirements |
|Ability to travel to external meetings with partners and site meetings not served by public transport (desirable) |
|Organisation Structure (optional) |
|Decision Making Accountability |
|Is the role directly responsible for managing a budget? (please detail scale and type of |No |
|budget) | |
|Is the role responsible for monitoring a budget (monitoring of a delegated budget under |No |
|management direction)? (please detail scale and type of budget) | |
|What plans is the role held accountable for and within what timeframe? |None |
|Approximately how many posts are under the role’s reporting line? (including those that |None |
|are managed directly and indirectly) | |
|Which key stakeholders does the post holder have to work with to be successful in their |Transport for Buckinghamshire; Members of the Public; Search |
|role? |Companies |
|What are the top 3 key decisions the post holder would be responsible for? |Updating and managing the relevant GIS datasets; advising on |
| |Highway Extent queries; Local Land Charges Search requests |
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