Journal of Business and Management - Chapman University
J.B.M. Vol.17No.1
Journal of Business and Management
Editors
Cristina M. Giannantonio, Ph.D. Amy E. Hurley-Hanson, Ph.D.
Published by Chapman University's Argyros School of Business and Economics
Sponsored by the Western Decision Sciences Institute
WDSI
WDSI
WESTERN DECISION SCIENCES INSTITUTE
The Western Decision Sciences Institute is a regional division of the Decision Sciences Institute. WDSI serves its interdisciplinary academic and business members primarily through the organization of an annual conference and the publication of the Journal of Business and Management. The conference and journal allow academicians and business professionals from all over the world to share information and research with respect to all aspects of education, business, and organizational decisions.
PRESIDENT Mahyar Amouzegar California State University, Long Beach
PRESIDENT-ELECT Nafisseh Heiat
Montana State University-Billings
PROGRAM CHAIR/VICE PRESIDENT FOR PROGRAMS/PROCEEDINGS EDITOR John Davies
Victoria University of Wellington
VICE PRESIDENT FOR PROGRAMS-ELECT Sheldon R. Smith
Utah Valley State College
VICE PRESIDENT FOR MEMBER SERVICES David Yen
Miami University of Ohio
SECRETARY/TREASURER Richard L. Jenson
Utah State University
DIRECTOR OF INFORMATION SYSTEMS Abbas Heiat
Montana State University - Billings
IMMEDIATE PAST-PRESIDENT G. Keong Leong
University of Nevada, Las Vegas
REGIONAL VICE PRESIDENT Vijay Kannan
Utah State University
Journal of Business and Management ? Vol. 17, No. 1, 2011
Journal of Business and Management
Volume 17, Number 1
2011
EDITORS
Cristina M. Giannantonio, Chapman University Amy E. Hurley-Hanson, Chapman University
J. B.M.
Journal of Business and Management
EDITORS Cristina M. Giannantonio, Chapman University Amy E. Hurley-Hanson, Chapman University
EDITORIAL BOARD Nancy Borkowski
Florida International University
Krishna S. Dhir Berry College
Sonia M. Goltz Michigan Tech University
Miles G. Nicholls RMIT University
Richard L. Jenson Utah State University
Terri A. Scandura University of Miami
Jeffrey A. Sonnenfeld Yale University
Victor H. Vroom Yale University
PAST EDITORS Burhan Yavas, California State University Dominguez Hills 1993-1999
Raymond Hogler, Colorado State University 2000-2004
EDITORIAL STAFF Rosalinda Monroy, Chapman University, Strategic Marketing and Communications
Jaclyn Witt, Editorial Assistant
Journal of Business and Management ? Vol. 17, No. 1, 2011
iii
We would like to thank the many ad hoc reviewers who shared their expertise to review the manuscripts submitted to JBM over the past few years. Their time and effort greatly contributed to the Journal of Business and Management.
David A. Buchanan Cranfield University
Pearl Brewer University of Nevada, Las Vegas
Russell W. Clayton The University of Mississippi
Drew Dahl Utah State University
Bruce Dehning Chapman University
Susanna Fellman University of Helsinki
Susan Flaherty Towson University
Stephen Hartman New York Institute of Technology
Andrew Hebdon University of Mississippi
Steve Jaros Southern University
Mark Johnson Idaho State University
Karen M. Leonard Indiana State University, Fort Wayne
Matthew McCarter Chapman University
Bj?rn Michaelis University of Heidelberg
Nathan Ostreich San Diego State University
Feraidoon Raafat San Diego State University
James Rairdon National Academy University
Bonnie Roach Ohio University
Valerie Rosenblatt University of Hawai'i at Manoa
Scott Safranski Saint Louis University
Yusuf Sidani American University of Beirut
Thomas W. Sloan University of Massachusetts, Lowell
Yvonne Stedham University of Nevada, Reno
Richard Sudek Chapman University
Alexsey Tikhomirov Binghamton University
Neharika Vohra Indian Institute of Management, Ahmedabad
Ying Wang Montana State University, Billings
Hong Zhu Loyola University Maryland
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