28 Key Functions of Business - Infobase
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Program Support Notes
Key Functions of Business
Senior Secondary - Tertiary 28mins
Teacher Notes by Debra McNaughton B.A. Dip.Ed
Produced by Video Education Australasia Commissioning Editor Christine Henderson B.Sc. Ph.D. Dip.Ed. Executive Producer Mark McAuliffe Dip.Art (Film & TV) Dip.Ed. B.Ed. Ph.D.
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Key Functions of Business
For Teachers:
Introduction
There are many functions performed in organisations on a daily basis. Each has its role in terms of enabling the business as a whole to achieve its goals. The managers of these functions, therefore, must not only have the expert knowledge of their functional area, but they must also be aware of how their departments fit into the organisational structure and can support the other areas.
This video uses the Holden Limited (part of General Motors) to show these concepts at work. In particular the Manufacturing Operations, Human Resources, Marketing and Sales and the Finance Departments are explored as parts which make up the whole of the company.
Program Timeline
00.30 01.53 04.56 05.35 10.04 10.45 15.32 16.10 21.43 22.24 26.59 27.39 28.11 28.37
Introduction Holden ? the company Summary Manufacturing operations Summary Human resources Summary Marketing and sales Summary Finance Summary Conclusion End credits End program
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Key Functions of Business
Student Worksheet: Before Viewing the Program
? All About Holden
Access Holden's web site at .au then select Corporate Information. From here you can access the following pages:
Holden News Company Profile Holden History Exports GM Worldwide
Media Information Careers Environment and Community Holden Safety Supplying to Holden
Divide the class into groups. Each group is to look at one or two of the above pages, then summarise the information available for the rest of the class in a brief oral presentation.
? The Functional Areas of Holden
From the Home Page (.au), select the careers page. On the left hand side there is a list of all of the departments that make up Holden. Groups could select either the departments that are shown in the video or those that are not discussed in the video (or all departments!), looking at what their function is. This information could be presented in posters showing:
What the department is What its main functions are How it fits into the entire organisation
Then have a gallery viewing of all of the posters! Students could work their way around the room, reading the information presented in the other posters. Finally, students could discuss which functional area is most important to the operation of Holden Ltd. Could the organisation exist without any of the functional areas? Would Holden benefit from outsourcing any of the functions?
? Career Opportunities
Compare the Careers pages on the websites of
Holden (.au/www-holden/jsp/corporateinfo/careers/careers.jsp) and
Ford ().
Which is more user-friendly in terms of getting information about careers? Which web-site has more information about the functional areas in which applicants might work?
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Key Functions of Business
While Viewing the Program
Holden Ltd ? The Company 1. When was General Motors established and how many people does the company employ globally?
_______________________________________________________________________________ 2. Holden has two major manufacturing centres in Australia ? the
_______________________________ plant at Elizabeth near Adelaide in South Australia and the ______________________________________________ plant at Fishermen's Bend in Melbourne. 3. Holden is broken up into many departments. List 5 of them. _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ 4. The planning and program management team leads the development, implementation and monitoring of... _______________________________________________________________________________ _______________________________________________________________________________ 5. The CS & Q (customer satisfaction and quality) department develops and implements strategies which are designed to... _______________________________________________________________________________ _______________________________________________________________________________ 6. The corporate affairs team evaluates public attitudes, manages corporate reputation, implements public policy programs and acts as an... _______________________________________________________________________________ _______________________________________________________________________________ 7. Information systems and service has responsibility for the acquisition, development and operation of all information systems ? including... _______________________________________________________________________________ _______________________________________________________________________________ 8. Global purchasing and supply chain is responsible for procuring... _______________________________________________________________________________ _______________________________________________________________________________
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Key Functions of Business
Manufacturing Operations 9. Rod Keane is responsible to whom in his role as Holden's executive director of operations for
manufacturing? _______________________________________________________________________________ 10. The 5 operational units are broken up according to what? _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ 11. The physical layout to the plant is vital to the _________________________________________________________________ of operations and ____________________________________________________________ of the finished product. 12. Why is effective stock control imperative? _______________________________________________________________________________ _______________________________________________________________________________ 13. In what way is ICT (Information Communication & Technology) used in manufacturing? _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ 14. Why is record-keeping important? _______________________________________________________________________________ _______________________________________________________________________________
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