ALLOCATION STATEMENT - DMS
OCCUPATION PROFILE
JOB FAMILY: BUSINESS AND FINANCE
OCCUPATIONAL GROUP: BUSINESS OPERATIONS
OCCUPATION: BUSINESS OPERATION SPECIALIST, ALL OTHER
13-1199
BROADBAND LEVELS: Level 1– Pay Band 003
Level 2– Pay Band 006
Level 3– Pay Band 007
Level 4– Pay Band 010
DESCRIPTION
This is work conducting general business operations in occupations not listed separately.
Some positions in this occupation may be responsible for coordinating work and supervising employees.
EXAMPLES OF WORK
Supervises employees by assigning work, reviewing progress and assessing performance.
Coordinates the activities of an office with other state and local agencies.
Develops and implements program and service need methodologies.
Conducts on-site monitoring and auditing activities.
Conducts complex negotiations.
Consults with federal, state and local officials on matters applicable to the assigned area of specialization.
Conducts investigations of a complex nature regarding professional malpractice.
Secures, evaluates and documents evidence.
Prepares detailed case investigation reports.
Coordinates, develops, and implements departmental policies and regulations pertaining to the general functional areas of purchasing, supply inventory, property, food service, insurance and/or public and private sector real property management.
Evaluates, analyzes, and/or develops policies and procedures and makes recommendations for improvement.
Recommends and evaluates operating and management systems management.
Prepares, processes and files citizen’s applications and examinations, examination fees and related examination forms.
EXAMPLES OF JOB CHARACTERISTICS
|Communicating With Other Workers |Providing information to supervisors, fellow workers, and subordinates. |
| |This information can be exchanged face-to-face, in writing, or via |
| |telephone/electronic transfer. |
|Provide Consultation and Advice to Others |Providing consultation and expert advice to management or other groups on |
| |technical, systems-related, or process related topics. |
|Getting Information Needed to Do the Job |Observing, receiving, and otherwise obtaining information from all relevant|
| |sources. |
|Analyzing Data or Information |Identifying underlying principles, reasons, or facts by breaking down |
| |information or data into separate parts. |
|Making Decisions and Solving Problems |Combining, evaluating, and reasoning with information and data to make |
| |decisions and solve problems. These processes involve making decisions |
| |about the relative importance of information and choosing the best |
| |solution. |
|Organizing, Planning, and Prioritizing |Developing plans to accomplish work, and prioritizing and organizing one's |
| |own work. |
|Guiding, Directing and& Motivating Subordinates |Providing guidance and direction to subordinates, including setting |
| |performance standards and monitoring subordinates. |
|Documenting/Recording Information |Entering, transcribing, recording, storing, or maintaining information in |
| |either written form or by electronic/magnetic recording. |
|Scheduling Work and Activities |Scheduling events, programs, activities, as well as the work of others. |
|Updating and Using Job-Relevant Knowledge |Keeping up-to-date technically and knowing one's own jobs' and related |
| |jobs' functions. |
EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES
|Reading Comprehension |Understanding written sentences and paragraphs in work related documents |
|Time Management |Managing one's own time and the time of others |
|Writing |Communicating effectively with others in writing as indicated by the needs |
| |of the audience |
|Speaking |Talking to others to effectively convey information |
|Implementation Planning |Developing approaches for implementing an idea |
|Management of Personnel Resources |Motivating, developing, and directing people as they work, identifying the |
| |best people for the job |
|Coordination |Adjusting actions in relation to others' actions |
|Administration and Management |Knowledge of principles and processes involved in business and |
| |organizational planning, coordination, and execution. This may include |
| |strategic planning, resource allocation, manpower modeling, leadership |
| |techniques, and production methods |
|Clerical |Knowledge of administrative and clerical procedures and systems |
|Law, Government and Jurisprudence |Knowledge of laws, legal codes, court procedures, precedents, government |
| |regulations, executive orders, agency rules, and the democratic political |
| |process |
|Judgment and Decision Making |Weighing the relative costs and benefits of a potential action |
|Identification of Key Causes |Identifying the things that must be changed to achieve a goal |
|Critical Thinking |Using logic and analysis to identify the strengths and weaknesses of |
| |different approaches |
LICENSURE, CERTIFICATION OR REGISTRATION REQUIREMENTS
EFFECTIVE: 03/17/2003
History: 07/01/2002
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