The Phone Book

[Pages:28]The Phone Book

Code Companion

UK and international codes

User-friendly decoder sections

Useful BT contact and service information

The Phone Book Code Companion 1

Welcome to The Phone Book Code Companion

The Phone Book Code Companion will help you identify UK area codes, which you can search for either by town/city or by area code. In addition, this booklet lists the main international dialling codes along with time zone differences and contains other useful BT contact and service information.

BT Products and Services

see page 1

All Your Emergency Numbers

see page 3

UK Special Codes

see page 4

UK Area Codes

see page 5

UK Decoder

see page 11

International Codes

see page 16

International Decoder

see page 22

Publication Notices

see page 24

BT Products and Services

How to contact BT if you are a BT customer

Please see advertisement (left) for how to contact us by phone or online.

Directory Enquiry services from BT

Directory Enquiry services from BT

118 500 is BT's directory enquiries number. Its helpful UK based operators can search for the number of a person or business by location. 118 500 can also return business listings by type e.g. hotels in Birmingham.

118 500 18001 118 500

BT Directory Enquiries helps you find the right number quickly: - Business and residential phone numbers - Call connection puts you through directly to the

number you want - Classified service offers listings by type, e.g. hotels

in Birmingham - Numbers texted to your mobile at no extra cost

Calls to 118500 cost 77p per call plus ?1.55 per minute inc VAT, plus your telephone service provider's Access Charge (excludes BT payphones). Prices correct at time of going to press.

If you have difficulty reading or handling The Phone Book, you may be eligible for free Directory Enquiry services on 195. To register call 0800 587 0195.

Visit for up to date call charges and further information on 118500.

BT National Directory Enquiries for corporate users

118 707 118 707 lets you control and forecast your directory enquiry call costs through a fixed fee, one enquiry, directory service. Calls to 118707 cost ?1.45 per call inc VAT, plus your telephone service provider's Access Charge (excludes BT payphones). Prices correct at time of going to press.

BT International Directory Enquiries 118 505

Calls to 118505 cost ?4.99 per call plus ?1.35 per minute inc VAT, plus your telephone service provider's Access Charge (excludes BT payphones). Prices correct at time of going to press.

Visit for up to date call charges and further information on 118500, 118707 and 118505.

2 The Phone Book Code Companion

Other Phone Book products & services

Ordering extra copies of The Phone Book

To order extra copies of The Phone Book 0800 833 400

Mon - Fri, 8.30am - 5pm Or go to: Residential Customers shop/phonebook Business Customers businessdirect.

Amend a listing in The Phone Book

Listings in The Phone Book include listings from other service providers. If you are not a BT customer please contact your service provider to amend your listing in The Phone Book. BT customers can request changes via email to directory.services.sy@ You can also call us on:

0800 218 2181 for Business listings 0800 028 8638 for Residential listings

Phone Disc 0800 833 400

A handy CD-ROM, offering: - 12 months' access to UK directory listings from BT - Available to purchase in both single and multi-user

versions for one PC or a network If you would like to enquire or purchase a Phone Disc, call the number listed above, or go to: Residential Customers shop/phonebook Business Customers businessdirect.

Opting out of receiving The Phone Book

To opt out of receiving The Phone Book 0800 833 400

Mon - Fri, 8.30am - 5pm email: directory.products@

Advertise with us

18.4 MILLION ADULTS HAVE USED THE PHONE BOOK IN THE LAST YEAR*

We've got a range of advertising packages to suit all budgets - contact us for a free quote. Our advertising packages are designed to get leads for your business. Includes free placement for business searches on . Get your business seen locally or nationally - every year The Phone Book is delivered to over 21 million homes and businesses.

Need help selecting the right advertising package for your business?

0800 389 8886 Enquire now

or visit our website at thephonebook.advertise

* Based on ICM research in 2013 where 388 people of 1,000 said they had used The Phone Book in the last 12 months and applying the percentage to the NOMIS GB population census 2011 where the total number of adults was 48,455,600

The Phone Book Code Companion 3

All Your Emergency Numbers

In an Emergency

999 (or 112)

Fire Police Ambulance Coastguard Cave Rescue Mountain Rescue

Never make a false call. You risk the lives of others who really need help. It is against the law and you can be traced immediately to the phone you are using.

To make an emergency call 999 (or 112)

From a landline or mobile 999 UK 112 All European Union Countries - Tell the BT operator which emergency service you need - The BT operator will then connect you - To handle your call effectively the emergency services will ask for specific information

Police non-emergency number

101 UK 0845 600 8000 Northern Ireland For all enquiries, non-urgent crime reporting and to speak to your local officer.

To make an emergency call for real-time text users

18000 For more information about real-time text services go online to .uk

For more information about Disability services go online to includingyou

Other emergency related information

National Gas Emergency Service 0800 111 999 UK

24 hours a day If you smell gas anywhere.

Emergency Gas Services 0800 002 001 Northern Ireland

24 hours a day If you smell gas anywhere.

Electricity and water supply

To report a power cut or dangerous situation contact your local electricity network supplier. If the problem concerns the water mains or sewerage, contact your local water authority.

National emergencies

An emergency can happen at any time and in any place. For further information on how to prepare for an emergency please go to .uk

4 The Phone Book Code Companion

UK Special Codes

The National Telephone Numbering Plan

There are some codes in the UK that are not area codes. Examples of these are shown below.

Number(s) beginning (unless otherwise stated) 030 033 034 037 055 056 070 076 (except 07624) 071 to 075 inclusive and 077 to 079 inclusive 080 (except 0800 plus 6 digits) 082 0843, 0844 and 0845 0873 090 and 091 (except 0908 and 0909) 098 116000

116006

116111

116117

116123

118XXX

124 to 140, 143 to 146, 148 to 149, 160 to 169, and 181 to 189 inclusive

Designation

Non-Geographic Numbers: used by public sector bodies and not-for-profit bodies Non-Geographic Numbers Non-Geographic Numbers: used for migrating numbers from matching 084 numbers Non-Geographic Numbers: used for migrating numbers from matching 087 numbers Corporate Numbers Location Independent Electronic Communications Service Personal Numbers Radiopaging Service Mobile Services

Non-Geographic Numbers

Non-Geographic Numbers: Internet for schools Non-Geographic Numbers Non-Geographic Numbers Non-Geographic Numbers

Non-Geographic Numbers: used to provide Sexual Entertainment Services 6-digit Non-Geographic Number: used to access `Hotline for missing children' service (`Type B Access Code') 6-digit Non-Geographic Number: used to access `Helpline for victims of crime' service (`Type B Access Code') 6-digit Non-Geographic Number: used to access `Child helplines' service (`Type B Access Code') 6-digit Non-Geographic Number used to access `Non-emergency medical on-call service' (`Type B Access Code') 6-digit Non-Geographic Number used to access `Emotional Support Helplines' service (`Type B Access Code') 6-digit Non-Geographic Numbers used to access a Directory Enquiry Facility (`Type B Access Codes') Non-Geographic Numbers of up to 5-digits used to access an Indirect Access Provider (`Type B Access Codes')

Cost of calls to 084, 087, 09 and 118 numbers (also known as service numbers)

The cost of calling these numbers varies a lot. Some cost a few pence, while some charge you several pounds. Since 1st July 2015, whenever you call a service number from a landline or a mobile, your call cost will be split into two clear parts.

1. The `access charge': This is made by your phone company for connecting you to the service you want. For the access charge, look on your phone bill or speak to your phone company.

2. The `service charge': This is set by the organisation or service you are calling. You'll find the service charge wherever the number is advertised.

For the total cost of the call, simply add those two charges together. You can find out more by visiting the link below.

The Phone Book Code Companion 5

UK Area Codes

Use this section to look up the area code for anywhere in the UK, including the Isle of Man and Channel Islands.

You will see that some towns and cities have numbers in brackets after their names. This is to help you distinguish between towns and cities that share the same area code.

For example, Portsmouth and Southampton share the same area code 023. The entry for Portsmouth is followed by 92 in brackets, meaning that numbers beginning 023 92 are in Portsmouth. The entry for Southampton is followed by 80 in brackets, meaning that numbers beginning 023 80 are in Southampton.

The UK telephone area dialling codes listed here are taken from `National Telephone Numbering Plan', administered by Ofcom. This Plan is revised from time to time. More information is available from Ofcom's website .uk

UK area codes

A Aberdeen Aberfeldy Abergavenny Aberystwyth Abingdon Abington Aboyne (2,3,5,8) Aldershot Alford (Aberdeen) (2,4,5,9) Alford (Lincs) (4,8,9) Alloa Alnwick Alton Amersham Amesbury Ammanford Andover Antrim (94) Appleby Arbroath Ardgay Ardrossan Armagh (37) Arrochar Ashbourne Ashburton Ashford (Kent) Axminster Aylesbury Ayr Ayton (5,6,7,9)

Code 01224 01887 01873 01970 01235 01864 01339 01252

01975 01507 01259 01665 01420 01494 01980 01269 01264

028 017683

01241 01863 01294

028 01301 01335 01364 01233 01297 01296 01292 01890

B

Code

Bala

01678

Ballachulish

01855

Ballater (4,6,7,9)

01339

Ballindalloch

01807

Ballycastle (20)

028

Ballyclare (93)

028

Ballygawley (85)

028

Ballymena (25)

028

Ballymoney (27)

028

Bamburgh

01668

Banbridge (40)

028

Banbury

01295

Banchory

01330

Banff

01261

Bangor (Co. Down) (91) 028

Bangor (Gwynedd)

01248

Barmouth

01341

Barnard Castle

01833

Barnsley

01226

Barnstaple

01271

Barrow-in-Furness

(2,4,5,6,8)

01229

Barry

01446

Basildon

01268

Basingstoke

01256

Bath

01225

Bathgate

01506

Bedale

01677

Bedford

01234

Belfast (90, 95)

028

Bellingham (2,4,9) 01434

Berwick-upon-Tweed 01289

B cont... Betws-y-Coed Bewdley Bicester Bideford Biggar Birmingham Bishop Auckland (3,4,6,7,8,9) Bishops Castle Bishops Stortford Bishops Waltham Blackburn Blackpool Blairgowrie Blandford Bodmin Bolton Boroughbridge (3,4,9) Boston Bourne Bournemouth* Bracknell Bradford Braintree Brampton Brechin Brecon Brentwood Bridgend Bridgnorth Bridgwater Bridlington

*When dialling this area code, the std code must be used, even if dialling from the local area.

Code 01690 01299 01869 01237 01899

0121

01388 01588 01279 01489 01254 01253 01250 01258 01208 01204 01423 01205 01778 01202 01344 01274 01376 01697 01356 01874 01277 01656 01746 01278 01262

Accuracy

Please bear in mind that the UK decoder can be used to find out only the approximate location associated with an area code. This is because: - customers in some areas can now take their numbers with them when they move - each telecommunications company in the UK uses different criteria to decide the boundaries of exchange areas - exchange boundaries are not the same as postcode areas, parish, district or county council boundaries

6 The Phone Book Code Companion

UK area codes cont...

B cont... Bridport Brigg Brighton Bristol Bromyard Brooke Buckingham Bude Budleigh Salterton Builth Wells Bungay Burnley Burton-on-Trent Bury-St-Edmunds Buxton

C Caernarfon Callander Camberley Cambridge Camelford Campbeltown Cannock Canterbury Cardiff Cardigan Carlisle Carmarthen Carradale Carrickmore (80) Castle Douglas Castlebay Caterham Cemmaes Road Cerne Abbas Chard Chatteris Chelmsford Cheltenham Chepstow Chesham Chester Chesterfield Chichester Chippenham Chipping Norton Chipping Sodbury Church Stretton Cirencester Clacton-on-Sea Clevedon Clitheroe Clopton

Code 01308 01652 01273

0117 01885 01508 01280 01288 01395 01982 01986 01282 01283 01284 01298

Code 01286 01877 01276 01223 01840 01586 01543 01227

029 01239 01228 01267 01583

028 01556 01871 01883 01650 01300 01460 01354 01245 01242 01291 01494 01244 01246 01243 01249 01608 01454 01694 01285 01255 01275 01200 01832

C cont... Clynderwen (2,3,4,5) Coalville Coatbridge Colchester Coldstream (2,3,4,8) Coleraine (70) Coleshill Colonsay Colwyn Bay Congleton Consett Cookstown (86) Coppull Corwen Coupar Angus Coventry Craigellachie Cranbrook Crawley Crediton Crewe Crieff Cromer Cumnock

Code 01437 01530 01236 01206 01890

028 01675 01951 01492 01260 01207

028 01257 01490 01828

024 01340 01580 01293 01363 01270 01764 01263 01290

D Dalmally Darlington Dartford Daventry Derby Dereham Devizes Dingwall Diss Doncaster Dorchester Dorking Dover Downham Market Downpatrick (44) Driffield Dudley Dulverton Dumbarton Dumfries Dunbar Dundee Dunfermline Dungannon (87) Dunkeld Dunoon Duns Durham (3,9)

Code 01838 01325 01322 01327 01332 01362 01380 01349 01379 01302 01305 01306 01304 01366

028 01377 01384 01398 01389 01387 01368 01382 01383

028 01350 01369 01361

0191

D cont... Dursley

E Easingwold East Grinstead East Kilbride Eastbourne Ebbsfleet Edinburgh Elgin Ellon Ely Enniskillen (66) Esher Evesham Exeter

F Fair Isle (76) Fakenham Falkirk Falmouth Fareham Faringdon Felixstowe Fishguard Fivemiletown (89) Folkestone Forfar Forres Fort Augustus Fort William Fortrose Foula (75) Fraserburgh Frome

G Gainsborough Gairloch Galashiels Garstang Girvan Glasgow Glastonbury Glenborrodale Glenurquhart Glossop Gloucester Golspie Goole Gosforth

Code 01453

Code 01347 01342 01355 01323 01987

0131 01343 01358 01353

028 01372 01386 01392

Code 01595 01328 01324 01326 01329 01367 01394 01348

028 01303 01307 01309 01320 01397 01381 01595 01346 01373

Code 01427 01445 01896 01995 01465

0141 01458 01972 01456 01457 01452 01408 01405 019467

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