Understanding your new TELUS Office Phone, Internet or ...

Understanding your new TELUS Office Phone, Internet or Business Anywhere bill

We are pleased to provide you with this quick reference guide to help you understand your new TELUS Business bill.

Page 1 of the bill

Your TELUS statement

Mar 04, 2014 1

1 Bill date ? This is the date of when your bill was

Page 1 of 13

generated.

Questions? For customer service or bill inquiries, please refer to page 2 for contact information.

ABC COMPANY LTD

2 Your Billing number

ABCCOMPANY 2

3 Your account number

123456789 1

2 Your Billing Number ? You will need this number for any account inquiries.

Total amount you owe....................................$856.49

Summary of your account (details start on page 3)

Previous charges and credits 4

.A..m..o..u..n..t..o..f..y.o..u..r..l.a..s.t..b..i.ll.........................................................................$..6..6..0....8.0..

Total payments processed

-190.75

Amount overdue from your last bill

470.05

New charges 5

B...u..n.d..l.e..s...a.n..d...P..a..c..k.a..g..e..s...........................................................................3..3..8....0..0.

A...d..d.i.t.i.o..n..a..l.c..h..a..r.g..e.s...a..n..d...c.r.e..d..i.t.s....................................................................7....8.5..

G...S..T.../..H..S...T..(..R..e..g..is..t.r.a..t.i.o..n..9..8..7..6..5..4..3.2..1..)........................................................1..6....9..1.

PST and government levies

23.68

Total new charges

386.44

3 Your Account number ? You will need this number to make a payment, and for any account inquiries. Some financial institutions require all 10 digits for payment.

4 Previous charges and credits ? This section describes the amount owed from your last bill, less any payments made.

Total if receMYivoaeurdr0T4bE,y2L0UM1S4asrta2t5e,m2e0n1t 4

RESTO-TECH ULTRA PRESSURE SYSTEMS LTD

$856.49 6

Page 3 of 13

Page 3 of the bill

Tear off here

Billing number TAARESTOTECH 2 Account number 228502788 1

Charges for ABC COMPANY LTD

A10B0CACMOPOMRaPGyAANmNYSeLTTnRDEtErTeturn slip

Amount due by Mar 25

BRADFPOleRaDs,eOcNomAp1lBet4eDa5nd return this slip with your payment. Make your cheque payable to TELUS Communications. To avoid a late

$ 809.59

payment charge, we must receive your payment before Mar 25,

2014.

Payment you're making

If any part of this bill has been paid or is being adjusted, please deduct and pay balance.

$

Details of previous charges and credits

5 New charges ? Current monthly charges for your TELUS products and services, other charges and credits such as 911 fees, late payment charges (if applicable), and taxes.

6 Total if received ? The sum of the "Previous charges and credits" and "New charges" sections. Payment must be received by the date shown to avoid any late payment charges on your next invoice.

3

00042575 CSFCON00

000001052.18

A...m...o...u..n..t..o...v..e..r.d..u...e...f.r.o...m....y..o..u..r...l.a..s..t..b...i.l.l................................................................................T...E..L...U...S..................4..7..0....0..5....

AmountRoEf ySoTurOla-sTt EbiCll H ULTRA

PO$6B6O0.X80 7575

P...a..y.m...e..n.P2.t..R0w..eE6...Sp..rS2.o..cU0.e.R6.s..sE2.e.8.d..S.o..YMn..SU.F..eTF..bEF..1.MO.9.SR...-D..T.L.h.TC.a..nDR..kE..Y.S.o..u........................................................................VV...A6..NB.-.1.C.9..O80...UN7..5.V9..E. R BC

AmountLoAveNrdGuLeEfrYomByCour lastVb2illY 1N8

$470.05

Details o5f2y2o8u5r0 n2 7ew8 8c0h1a0r4g0e3s0 0 1 5 2 2 2 3 0 0 0 4 7 0 0 5 6

7 .A..d..d...i.t.i.o..n..a..l..c..h...a..r.g..e...s...a..n..d...c..r..e..d..i.t.s..........................................................................................................................7....6..3....

Late payment charge on overdue amount of $381.28

7.63

Total new charges for ABC COMPANY LTD Total due for ABC COMPANY LTD

7.63

8 477.68

7 Additional charges and credits ? Late payment fees may appear in this section if applicable.

8 Total amount you owe ? This is the total amount overdue from your last bill, including any applicable late payment fees.

Summary of charges by phone number

Page #

Phone number

Previous charges and transfers in and out ($)

Payments ($)

3

ABC COMPANY LTD

4

(289) 555-1234

660.80

-190.75

Total amount you owe

660.80

- 190.75

Adjustments excluding taxes ($)

.00

New charges excluding taxes ($)

7.63 338.22

345.85

Taxes and levies ($)

40.59 40.59

123456789 1 CSFCON00 00042577

Total ($)

477.68 378.81 856.49

Your TELUS statement Mar 04, 2014 ABC COMPANY LTD

Page 4 of the bill

Charges for (289) 555-1234 9

ABC COMPANY LTD 100A MORGAN STREET BRADFORD, ON A1B 4D5

Details of your new charges

Page 4 of 13 Organization Level: ABCCOMPANY 2 Charges for (289) 555-1234

10 B...u..n...d..l.e..s...a..n..d....P..a..c..k..a..g...e..s...................................................................................................................................3..3..8....0..0....

TELUS Business Anywhere Bundle* includes:

Office phone line High Speed Office Internet 2 Mobiles

Business Anywhere Plus Bundle (from Mar 03 to Apr 02)

11 Subscription Adjustment from Mar 01 to Mar 03 Business Anywhere Office Phone Add (from Mar 03 to Apr 02) Subscription Adjustment from Mar 01 to Mar 03

View details of wireless charges at the end of invoice

12 Mobility Charges - up to Feb 21

Total TELUS Business Anywhere

235.00 15.67 35.00 2.33

$50.00 $338.00

13 M....o..n..t.h..l.y....s..e..r.v..i.c..e..s....(.f.r.o..m.....M...a.r..0..3...t.o...A..p..r..0..2..)...............................................................................................................0..0....

1 Call Forwarding Variable*

.00

A...d..d...i.t.i.o..n..a..l..c..h...a..r.g..e...s...a..n..d...c..r..e..d..i.t.s..............................................................................................................................2..2....

TELUS 9-1-1 Service* Mar 03

.22

.T..a..x..e..s...a..n..d....g..o..v..e..r..n..m...e..n...t..l.e..v..i.e..s..........................................................................................................................4..0....5...9...

.G..S..T...(.R...e..g.i.s..t.r.a..t.io..n...9..8..7..6..5.4..3..2..1..)..a..t..5.%................................................................................................$..1..6....9.1...

BC PST at 7%

23.68

Total taxes and government levies

14 Your total due for (289) 555-1234

$40.59

378.81

9 Identifies which phone number or account the following detailed charges and credits are for.

10 Bundles and Packages ? This section contains the bundles that you have subscribed to and associated monthly charges.

11 Subscription Adjustment ? If you subscribed to a service in the middle of your billing period, you will see partial charges from the date of activation to the start of the current bill period. Please refer to our FAQ page for more information about partial billing.

12 Mobility charges ? If you subscribe to Business Select or Business Anywhere, any additional mobility charges will be totalled here. Taxes for this amount will appear below under "Taxes and government levies".

13 Monthly services ? This section contains the additional monthly services you have subscribed to and associated charges. This may include items such as calling features and business tools.

14 Your total due ? The total amount due for your bundled service including any additional monthly services,

additional charges and credits and any applicable taxes.

Note: For important messages from TELUS about rate changes, government regulation changes and special offers, please read "News from TELUS", located on the second page of your bill.

For more information about your bill, please visit click here or call 1-800-361-3311 (press 1, then 2 for business) 8am ? 6pm MST, Monday to Friday.

? 2014 TELUS.

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