PRINCIPLES OF MANAGEMENT AND ORGANISATIONAL BEHAVIOUR

GBA S1 01

PRINCIPLES OF MANAGEMENT AND ORGANISATIONAL BEHAVIOUR

SEMESTER ? 1

BACHELOR IN BUSINESS ADMINISTRATION

BLOCK 2

KRISHNA KANTA HANDIQUE STATE OPEN UNIVERSITY

Subject Experts

Prof. Nripendra Narayan Sarma, Maniram Dewan School of Management, KKHSOU Prof. Munindra Kakati, VC, ARGUCOM Prof. Rinalini Pathak Kakati, Dept of Business Administration, GU

Course Co-ordinator : SLM Preparation Team

Dr. Smritishikha Choudhury, Asst. Prof., KKHSOU Dr. Chayanika Senapati, Asst. Prof., KKHSOU

UNITS

CONTRIBUTORS

8 9 10 11-14

Dr. Arabindo Debnath, Bineswar brahma Engineering College Dr. Devajeet Goswami, KKHSOU Dr. Chayanika Senapati, KKHSOU Prof U. R. Dhar, Royal School of Business

Editorial Team

Content

:

Language :

Prof Nripendra Narayan Sarma, KKHSOU Retd. Prof. Robin Goswami, Cotton College

Structure, Format & Graphics: Dr. Chayanika Senapati, KKHSOU Dr. Smritishikha Choudhury,KKHSOU

Reprint, April 2018

This Self Learning Material (SLM) of the Krishna Kanta Handiqui State Open University is made available under a Creative Commons Attribution-Non Commercial-Share Alike 4.0 License (international):

Printed and published by Registrar on behalf of the Krishna Kanta Handiqui State Open University. Headquarters : Patgaon, Rani Gate, Guwahati - 781017

Housefed Complex, Dispur, Guwahati-781006; Web: kkhsou.in The University acknowledges with thanks the financial support provided by the Distance Education Bureau, UGC for the preparation of this study material.

BACHELOR IN BUSINESS ADMINISTRATION

PRINCIPLES OF MANAGEMENT AND ORGANISATIONAL BEHAVIOUR

Block 2

DETAILED SYLLABUS

UNIT 8: Motivation Motivation at Work; Theories on Motivation: Theory of Human Motivation, McGregors Theory X and Theory Y, Herzberg's Two Factor Theory of work Motivation; Delegation; Meaning of Authority and Power

UNIT 9: Decision Making Decision Making and Management; characteristics of decision making Types of Decisions; Steps in Decision Making;

UNIT 10: Leadership Meaning of Leadership; Theories Of Leadership; Styles Leadership

UNIT 11: Organisational Behaviour Concept of Human Behaviour: Nature of People, Value of Person (Ethical Treatment); Nature of Organisation Behaviour; Concept of Self Theory; Concept of Ability: Intellectual Abilities, Physical Abilities;

UNIT 12: Personality Meaning and Determinants of Personality: Meaning of Personality, Determinants of Personality; Theories of Personality: The Big Five Personality Traits; Emotions and Moods: The Basic Set of Emotions; Perception: Factors Affecting Perception; Concept of Interpersonal Behavior: Essential Interpersonal Competencies for Managers; Transactional Analysis; Ego States and Different Strokes; Job Design: Job Characteristic Model

Page : 7-23

Page : 24-38 Page : 39-52 Page : 53-71

Page : 72-88

UNIT 13: Group Behaviour and Team Development Concept of Group and Group Dynamics; Types of Groups: Formal Group, Informal Group; Concept of Group Behavior: Group Norms, Group Cohesion, Inter-Group Behavior; Group Decision-Making; Team: Types of Team; Team Building and Managing Effective Team

UNIT 14: Contemporary issues in Management Meaning of conflict management, positive vs. Negative conflict, types of conflict, managing conflict, stress management, sources of stress, stress management strategies

Page : 89-106 Page : 107-130

BLOCK INTRODUCTION

Block 2 deals with the Organizational behaviour (OB), which is the study of the way people, interact within groups. Normally this study is applied in an attempt to create more efficient business organizations. This block is a concise introduction to Orgnaisational Behaviour; it focuses on core topics of the organisational behaviour and illustrates to show its application in practice. This block of the course has been developed to cover various approaches to organisational behaviour. This block also consists of 7 units.

Unit- 8 Unit- 9 Unit- 10

Motivation Decision Making Leadership

Unit- 11 Organisational Behaviour

Unit- 12 Personality

Unit- 13 Group Behaviour and Team Development

Unit- 14 Contemporary issues in Management

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