ENGLISH 394-BL10, BL11: BUSINESS WRITING – Fall 2015 …

j. Use of Salutations Begin the response with a salutation. Some examples of salutations are. Ms. Jones: Captain Smith: Dr. Williams: General guidance on the use of salutations is shown below: As a general rule, avoid the use of first names, even if that is how the sender closed the e-mail. If the sender uses a title, use it in your response. ................
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