College of business

The University of Texas at San Antonio

College of business

2010 Annual Review

Knowledge

for a New WorldTM

UTSA BUSINESS

administration

Dean

Dr. Lynda Y. de la Vi?a

Senior Associate Dean

Dr. Daniel Hollas

Associate Dean, Downtown

Dr. Juan Gonzalez

Associate Dean, Executive Education

Dr. Robert Lengel

Associate Dean, undergraduate studies

Dr. Lisa Montoya

Associate Dean, Graduate studies and research

Dr. Diane Walz

Department Chairs

Accounting

Dr. James E. Groff

Economics

Dr. Kenneth Weiher

Finance

Dr. Lalatendu Misra

Information Systems and Technology Management

Dr. Glenn Dietrich

Management

Dr. Robert Cardy

Management Science and Statistics

Dr. Raydel Tullous

Marketing

Dr. L. J. Shrum

staff

Editor

Wendy Frost

writers

Wendy Frost Marianne McBride Lewis Rebecca Luther

Copy Editors

Joe Michael Feist Lety Laurel

Photography

Patrick Dunn Mark McClendon

Graphic design

Coral Diaz

UTSA Business is an annual publication for alumni, faculty, staff and friends of the UTSA College of Business.

UTSA College of Business One UTSA Circle

San Antonio, Texas 78249 (210) 458-4313

business.utsa.edu

On the Cover: Interior images from the Business Building include two panels from "San Antonio Drawing Window" featuring hand-painted images by Dale Chihuly (left and right) and a ceiling medallion from the building (middle).

features

4

charting the course

6

the pulse of health care

8

fighting cybercrime

23

the heart of an entrepreneur

TABLE OF CONTENTS

Accolades

2

Speaker Spotlight

10

Partnerships

12

Faculty Forum

15

Student Spotlight

19

administration

22

Alumni Notes

25

College Benefactors 30

Advisory Council

32

Accolades

BusinessWeek Ranks College's MBA Program

The UTSA College of Business was ranked as one of the top flex MBA programs in the nation by BusinessWeek in its biennial 2009 business school rankings. The MBA program was ranked fourth in the Southwest and 28th nationally. This is the second consecutive year that the college has been ranked by BusinessWeek.

"The MBA is our signature program in the college, and we are honored to once again be included in the BusinessWeek rankings," said Dr. Lynda de la Vi?a, dean of the college. "This ranking further validates the strength and quality of our MBA program. What is most impressive is that we were ranked highest in the categories based on student satisfaction and academic quality."

The college ranked 10th in the student satisfaction category and received top marks for its teaching quality, caliber of classmates and curriculum. More than 99 schools participated in this year's ranking.

BusinessWeek ranked the top five part-time MBA programs in six geographic regions. Schools included in the Southwest regional ranking were (1) Rice, (2) Southern Methodist University, (3) The University of Texas at Dallas, (4) The University of Texas at San Antonio and (5) The University of Texas at Austin.

Three measures were used to compile the rankings. First, a student survey was sent to part-time MBA students to measure general student satisfaction. Then, academic quality was assessed based on six equally weighted measures: average GMAT score, average work experience, percentage of tenured faculty teaching in the program, average class size, number of business electives available to part-time MBA students and the program's completion rate. Finally, post-MBA outcomes such as advancement in current position, new jobs and attainment of career goals were determined based on survey responses.

The UTSA College of Business offers a portfolio of 26 graduate business programs that are known for their high quality and affordability, including the MBA, MBA International, Noon MBA and Executive MBA.

College ranked No. 5 in the Nation by hispanic business

The UTSA College of Business has been ranked the No. 5 graduate business school in the nation for Hispanics by Hispanic Business in its September 2010 edition.

"We are honored to be recognized by Hispanic Business," said Dr. Lynda de la Vi?a, dean of the UTSA College of Business. "This ranking speaks to the quality of our academic programming and the services that we provide our MBA students. It elevates the college into the upper echelon of business schools in the nation."

This is the third year that the College of Business has been ranked in the top 10 and the 13th year that Hispanic Business has conducted its study. The rankings (in order) included UT El Paso, New York University, UT Austin, University of Miami, UTSA, University of New Mexico, Stanford University, Florida International University, Duke and the University of Wisconsin at Madison.

Hispanic Business ranked the top 10 universities nationally in business based on five criteria: enrollment of Hispanics, percentage of full-time Hispanic faculty members, availability of student support and services, retention rates and graduate program reputation.

Graduate Program Nationally Ranked by The Princeton Review

The Princeton Review has again named the UTSA College of Business one of the top 10 MBA programs providing the "Greatest Opportunity for Minority Students." The national ranking appeared in the 2010 edition of The Princeton Review and is the fifth year the college has been ranked.

The UTSA College of Business was ranked No. 5 and shared the spotlight with schools such as Howard University, Thunderbird, University of Michigan and University of Miami.

"Nationwide, MBA programs average only 10 percent minorities. UTSA is leading the nation with more than 36 percent of our graduate student body being minorities," said Dr. Lynda de la Vi?a, dean of the college. "In addition, our faculty is diverse as well with 25 percent representing minority groups."

The Princeton Review conducted surveys of 19,000 business students and received institutional data from universities to round out its rankings. Business schools were judged by those offering the greatest opportunity for minority students based on percentage of minority students, percentage of minority faculty and resources for minority students.

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Briefcase Brigade Marches Away with First-Place Finish

For the third straight year, the UTSA College of Business Briefcase Brigade won first place in the amusements category during the San Antonio Battle of Flowers parade in April.

The brigade, composed of business faculty, staff, students and alumni, performed a "precision" briefcase dance routine to the song "Taking Care of Business." The college's entry also featured a large Roadrunner mascot and the UTSA cheerleaders. The group was led by Shavonne Conroy, singer, actress and daughter of former accounting faculty member Dr. Russell Briner.

Alumna Rosemary Falcon, '84 traveled from Washington, D.C., to participate in the parade. She works in the UT System Office of Federal Relations in Washington.

Student participants were Cristy Borman, Juan Cabrera, Megan Chavez, Michele Garza, Marlena Gonzales, Miguel Hinojosa, Emily Jones, Patricia Lara, Nicole Munoz and Jose Velasco.

Faculty participants were Dean Lynda de la Vi?a, Keith Fairchild, Juan Gonzalez, Dan Hollas, Dennis Lopez, Lisa Montoya, Chino Rao, Yiuman Tse and Karen Williams.

Staff participants were Maureen Bird, Jennifer Courtney, Laura Earleywine, Wendy Frost, Lisa Gomez, Michele Jura, Mary Kalicki, Kim Kyle, Deryl Martin, Cheri McMaster, Elaine Miller, Peter Morales, Marjory Newman, Judy Olivarez, Kathy Pope, Eddie Salinas and Sandy Wenzel.

Real Estate Program top in Texas

According to a recent study, the Real Estate Finance and Development program in the College of Business was ranked 28th in the world for its research productivity. UTSA was the top ranked real estate program in Texas.

The study, which examined more than 800 universities, was published in The Journal of Real Estate Finance and Economics. It examined research publication page counts from 1973 to 2008 that appeared in The Journal of Real Estate Finance and Economics, Journal of Real Estate Research and Real Estate Economics.

The Real Estate Finance and Development program offers a bachelor's degree in real estate finance and development, a master's degree in construction science and management and graduate-level real estate finance concentrations. The comprehensive academic and professionally integrated program prepares students for careers managing businesses associated with real estate, and the planning, financing, developing and construction of building projects.

MBA

4th in the Southwest

BusinessWeek

5th in the Nation

Hispanic Business

5th in the Nation

Princeton Review

28th in the Nation

BusinessWeek

The College of Business Briefcase Brigade has won first place in the San Antonio Battle of flowers parade for the past three years.

BBA

No. 3 in the Nation Degrees Awarded

to Hispanics Hispanic Outlook

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Feature

Charting the course

A Q&A with Dean Lynda Y. de la Vi?a

Since being named dean of the UTSA College of Business in 2005, Dr. Lynda Y. de la Vi?a has led the college on a remarkable journey to achieving national recognition. A graduate of Rice University and a Rio Grande Valley native, de la Vi?a has charted a course of firsts throughout her career: first Mexican American woman to achieve a Ph.D. in economics in the United States; first Mexican American woman to serve at the secretarial level of the U.S. Treasury; and the first Hispanic female dean to lead the UTSA College of Business. Whether she is logging late nights in the office or making her rounds in the business community attending banquets and business meetings, she has remained true to her vision and steadfast on her path of achievement.

How did you so rapidly achieve your goal of national recognition?

First, the college was given valuable support

and leadership from President Ricardo Romo,

who gave me the imprimatur to move the

College of Business to Tier One.

What do you see as your biggest Accomplishment as dean?

My biggest accomplishment has been unifying the College of Business and awakening them to their true potential. When I came back to UTSA after working at the U.S. Treasury, Johns Hopkins and with other top East Coast business schools, I knew we had the quality of faculty, professional staff, students and academic programs to attain international recognition. But first they had to believe we could achieve these things. I needed to provide the leadership that would unite the college and bring the college together under one vision.

How did you unite the College of Business?

There were several different strategies that we employed. First, we needed to come to a consensus about our future. Following a comprehensive strategic planning session, we created five strategic themes that carried across the college. These thematics allowed us to focus on our similarities, not our differences within the disciplines. The thematics were key to the vision.

Looking at the college with new eyes, we could now focus on the goal of obtaining national and international rankings for the college.

Our goal was to obtain national recognition in five years, we accomplished that goal in three. We've been named the No. 5 MBA program in the nation for Hispanics by Hispanic Business, BusinessWeek has ranked our MBA program No. 28 in the nation and No. 4 in the Southwest, and for the past five years The Princeton Review has named us one of the top 10 graduate business programs in the nation for minorities.

Beyond these collegewide rankings, we've also obtained national recognition based on the research of our faculty members and within individual disciplines such as marketing, real estate, finance and management. And, within academia, we have made a name for ourselves by establishing six academic journals within the college, developing new academic programs

and graduating top doctoral students from six Ph.D. areas.

What challenges did you face in attaining your goals?

Internally, the challenge was to move the college on a steep trajectory toward externally recognized excellence. First I needed to build the college infrastructure and set faculty and student standards and milestones. We were the first college at UTSA to implement enrollment management by setting admissions and exit policies. Our faculty also voted to establish high standards with a six track workload system. We needed the people, programs and facilities to achieve our goal.

A tougher challenge was changing the perception of the community. As the seventh-largest city in the country, San Antonio deserves a first-class, nationally ranked business school. Much of our focus related to positioning and branding the college within the community, state and nation. We needed to earn the respect of the community and get them on board in order to be successful. I spent much of my first two years out in the community building those relationships.

What successes have you seen in your key thematics?

Globalization--We are now well respected in international academic circles. We were invited to be a full member of the European Foundation for Management Development and are currently pursuing international accreditation to match our AACSB accreditation.

We've reshaped our international programs to better meet the needs of our students and established 10-day immersion programs for our students to experience business abroad in countries such as Brazil, Morocco and Spain. We bring in international speakers to campus to expose all students to international perspectives.

And we've created a bilingual business certificate program and a Border Corridor program so

4

our students can learn how to do business in Spanish and with our southern neighbors.

Security--We have become leaders in the area of information assurance and security (IAS), highly unique in a business school. We've opened the new Advanced Laboratories for Information Assurance and Security, hired a cybersecurity expert as our AT&T Distinguished Chair in IAS and have garnered designations as a Center of Excellence from the National Security Agency and the Department of Homeland Security in conjunction with UTSA for both our educational and research efforts in this field.

Capital markets--Following the financial meltdown, we hosted community forums to help educate the public on the crisis. In addition, we built the Financial Studies Center to educate students to work in the complex world of high finance, and also to serve as the home for the college's financial literacy programs spearheaded by our Latino Financial Issues program.

In less than three years, we've taken a boutique construction management program and turned it into a major force in the college as the newly revamped Real Estate Finance and Development BBA program. And, in the area of accounting, we have achieved separate AACSB accreditation through the doctoral level for our accounting programs. There are only 70 accounting programs in the world that have attained this accreditation.

Leadership/Entrepreneurship--While serving on the Governor's Emerging Technology Fund advisory board, I developed the idea of partnering with engineering to create our highly successful Center for Innovation and Technology Entrepreneurship. The program has grown to include entrepreneurship education, a venture lab incubator and interactions within the community. The hallmark of that program is our 100K Student Technology Venture Competition.

Through our Center for Professional Excellence, we've also developed specialized leadership programs that have been conducted for top local companies while continuing to run a unique Executive MBA program that focuses on transformational leadership as well as an undergraduate Leadership Challenge program.

Health/Technology--With the support of the late Gov. Dolph Briscoe, we established the Janey S. Briscoe Endowed Chair in the Business of Health. We have built a new MBA concentration in the Business of Health and developed the

university's first dual degree MBA/MPH program with the Houston-based University of Texas School of Public Health's San Antonio regional campus. We've also collaborated with the UT Health Science Center at San Antonio on our new Ph.D. program in applied statistics.

With our continued focus on technology, the college's Management of Technology program has built a lasting partnership with the Canary Islands that has resulted in student exchanges and academic research partnerships. In addition, our first class of graduate students will complete their degree this fall as part of an on-site program in collaboration with Southwest Research Institute.

What brought you the most joy during this journey?

Everyone usually laughs when I tell this story, but for me, knocking down the walls on the second floor to create our Center for Student Professional Development has the most meaning. Knowing that we were building something that would impact all 5,600 of our students and their professional futures was powerful.

I've also enjoyed establishing traditions within the college that have brought together our faculty, staff and students such as the Briefcase Brigade, which has marched and won first place in the Battle of Flowers parade for the past three years, as well as our faculty/student softball game and alumni receptions.

Walking in the office every day I am thankful for all the people that I work with, whether it is the faculty, professional staff, administrators or advisory board members. I am astounded by the professionalism of my colleagues, and the great team that we have in the COB.

What do you see in the future for the College of Business?

We're entering into the next phase of strategic planning for the college this fall. We will look at the future to see if any path corrections are needed and to explore opportunities to develop new pathways to excellence.

It will be a time for faculty, staff, students, university leaders, alumni and community leaders to explore together and assess our strategy so that the college's vision will remain bold and far reaching.

Vision Statement

The College of Business is dedicated to creating and sharing knowledge that enhances the translation of theory to practice; combines rigor with relevance and provides innovative solutions to global business challenges.

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Feature

the pulse of health care

As the landscape in health care is changing rapidly throughout the nation, a new program established in the UTSA College of Business is addressing the value of business in the health community.

T he college, under the leadership of Dr. Dana Forgione, the Janey S. Briscoe Endowed Chair in the Business of Health, has launched a new MBA concentration in the Business of Health.

A dominant force in the San Antonio economy, the health care and biosciences industry employs more than 116,000 individuals and represents 14 percent of the San Antonio workforce. And, with the new national Affordable Care Act and the growth of the country's elderly population, health care will remain a pressing issue in the future.

"As the only UT System business school colocated with a health science component, it seemed opportune to focus in this field," said Dean Lynda de la Vi?a. "Coming from Johns Hopkins, I've seen the value of partnering business with the medical community."

Taught by academic professionals as well as practitioners from the health care community, the UTSA program provides a strong academic foundation for a successful career in health care management. The program teaches the practical skills necessary to become a leader in today's changing health care industry with a defined focus on applied financial and managerial skills.

"This program is critical if you are in the health care industry," said Russell Fail, '02, MBA '04, director of operations at North Central Baptist Hospital in San Antonio. "Courses that focus on these financial aspects can't be found anywhere else locally. It focuses on the coursework that you need to be successful in health care."

Students receive general business course work as part of the MBA program as well as specialized health care courses such as Seminar in Medicare Regulation, Legal and Tax Strategies

for Healthcare Organizations and Healthcare Management. Additional courses include Accounting for Healthcare Organizations, Legal, Ethical and Social Issues of Healthcare Management, Healthcare Economics, and Organizational and Managerial Issues in Healthcare.

"I was hooked after my first course," said John Halloran, '91, a financial analyst with San Antonio's Warm Springs Rehabilitation and a graduate student in the program. "The class was small, but the students brought in perspectives from a variety of health care industries. We learned from each other and the cross sharing of information. The program applies to my work 100 percent."

Leading the scholarly team is Forgione, a distinguished academic and pioneer in health care financial management who has published more

6

than 100 articles and papers. His research interests are in comparative international health care financing systems, cost and quality of care, as well as external audits, governance and financial distress of health care organizations. His consulting work has been used twice by Congress in major national health care policy deliberations as well as by the State of Texas in landmark charity care legislation.

"With the focus of the new health care reform bill on financial reform, the health care industry will need individuals who can navigate this financial environment," said Forgione, who holds a joint appointment with the UT School of Medicine.

In addition to the MBA concentration, a new MBA/MPH dual degree program has been established with the Houston-based University of Texas School of Public Health's San Antonio regional campus. The collaborative program will prepare students to integrate business and public health skills in their professional lives as managers and administrators.

In addition to general MBA coursework, students receive training in biostatistics, environmental health science, epidemiology and public health policy management.

Dr. Dana Forgione

Students can customize the program to meet their interests and educational goals while completing the degree in three years.

Providing valuable community feedback, a 14-member Business of Health Advisory Board was established this spring to work with faculty on academic program development and to provide partnerships within the industry to enhance professional and career development opportunities for students.

"Our advisory board represents an excellent cross section of the health care industry," said Forgione. "We have representatives from the public, private, military and academic sectors. They understand our program and want to help us develop it."

Chairing the board is Richard Priore, senior vice president and chief development officer with the Nix Healthcare System. Bringing more than 18 years of experience in the military and private health care sectors, he is also teaching a new health care course targeted at undergraduates at UTSA.

"I want to be a part of developing future health care leaders," said Priore, a fellow in the American College of Healthcare Executives. "These are challenging times in our health care system, and we need confident, well qualified and passionate leaders who can serve this industry. We can make UTSA a leading institution in the business of health."

Now that the program is up and running, Forgione has two main goals. First, expand the student base of the program and, secondly, achieve accreditation by the Commission on Accreditation Healthcare Management Education (CAHME).

"With the military consolidating all their medical branches in San Antonio, this is a tremendous opportunity for student growth in our program," said Forgione. "And, our board is focused on helping us obtain CAHME accreditation. Accreditation will increase the visibility and recognition of our program and will allow us to build more formal relationships with certain employers. Our goal is to become accredited in two to three years."

Business of health advisory board

Richard Priore, Chair Senior Vice President and

Chief Development Officer Nix Healthcare System

Alan Preston, Co-Chair Co-founder Synergist Research

David Bitterman Deputy Commander for Administration Brooke Army Medical Center

Charles Braun, '91 Chief Financial Officer Metropolitan Methodist Hospital

David Cappelli Associate Professor of Community Dentistry UT Health Science Center at San Antonio

Sharon Cooper Regional Dean School of Public Health UT Health Science Center at Houston San Antonio Campus

Joseph Gonzales Manager, Deloitte LLP

Thora Jackson Practice Administrator Rashid, Rice & Flynn Eye Associates

Thomas Mayes, EMBA '01 Chief Executive Officer University Medicine Chairman of the Department

of Pediatrics, School of Medicine UT Health Science Center at San Antonio

Douglas Murphy Associate Dean School of Health Professions UT Health Science Center at San Antonio

Armando Polanco Owner Texas Benefit

Kathleen Quiroz Practice Group Leader Oppenheimer Blend Harrison & Tate

William Rasco President and Chief Executive Officer Former Greater San Antonio Hospital Council

Carol Reineck Chair and Associate Professor School of Nursing UT Health Science Center at San Antonio

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