Cal State Fullerton



Cal State Fullerton

Department of Human Services

HUSR 475

Human Services Policy and Practice

Professor:   Professor Carl Renold                

Office: EC 460                       

Email: crenold@fullerton.edu                         

Phone: 657 278-5106                                           

OVERVIEW:

This Online course explores the relationship between policy and practice. Emphasis is on the problem of inequities and inequalities in the distribution of resources through social policies and social welfare programs. Particular attention is paid to how policy impacts service delivery to disenfranchised groups.

This course incorporates the use of textbooks (locations of online bookstores provided), as well as online articles, lectures, and quizzes. This online course will enable you to experience all the comforts of a traditional classroom setting, but also allow you to familiarize yourself with new web-based technology and pedagogy. Classes will include combinations of the following activities:

• Readings from the Required Text

• Periodic online readings

• A Web Lecture

• Quiz Questions

• Web Navigation Exercises

• Exams

• A final research paper

•

Please study this syllabus carefully and use it as a reference tool. It contains important information about accessing the course, as well as course requirements, logistics and grading. I think you will find this course rewarding and rich in both theoretical and practical information. Good luck and I will see you On Line!

CSHSE ACCREDITATION:

This course partially fulfills the requirements set forth by the Council for Standards in Human Services Education (CSHSE). As such, this course also helps fulfill the requirements for the Human Services-Board Certified Practitioner credential. The specific standards being met are listed below each of the following objectives, as well as the learning activities that help fulfill those standards and learning objectives.

COURSE OBJECTIVES:

The objectives of this course, along with the CSHSE Standards, include:

• 1. Understand the basic concepts of social policy, social welfare, and human services.

CSHSE Standard 11.1 a. the historical roots of human services.

CSHSE Standard 11.1.b. The creation of the human services profession.

CSHSE Standard 11.1.c. Historical and current legislation affecting services delivery.

CSHSE Standard 11.1.d. How public and private attitudes influence legislation and the interpretation of policies related to human services.

CSHSE Standard 11.1.e. the differences between systems of governance and economies.

CSHSE Standard 11.1.f. Exposure to a spectrum of political ideologies.

CSHSE Standard 12.d. An introduction to the organizational structures of communities.

CSHSE Standard 12.e. An understanding of the capacities, limitations, and resiliency of communities.

CSHSE Standard 12.f. Emphasis on context and the role of diversity (including but not limited to ethnicity, culture, gender, sexual orientation, learning style, ability, and socio-economic status in determining and meeting human needs.

CSHSE Standard 12.g. Processes to affect social change through advocacy work at all levels of society including community development, community and grassroots organizing, and local and global activism.

CSHSE Standard 12.h. Processes to analyze, interpret, and affect policies and laws at the local, state, and national levels that influence services delivery systems.

CSHSE Standard 13.a The range and characteristics of human services delivery systems and organizations.

CSHSE Standard 13.b. The range of populations served and needs addressed by human services.

CSHSE Standard 13. e. Political and ideological aspects of human services .

CSHSE Standard 13.f. International and global influences on service delivery.

CSHSE Standard 13.g. Skills to effect and influence social policy.

CSHSE Standard 14.a. Obtaining information through interviewing, active listening, consultation with others, library or other research, and the observation of clients and systems.

CSHSE Standard 14.c. Compiling, synthesizing, and categorizing information.

CSHSE Standard 14.f. Using technology for word processing, sending email, and locating and evaluating information.

CSHSE Standard 19.c. Awareness of diversity.

CSHSE Standard 19.e. Belief that individuals, services systems, and society can change.

This objective and the CSHSE Standards are achieved through student readings, quizzes, discussions, exams and final paper.

• 2. Possess a basic understanding of government strategies to lessen social deprivation and improve the quality of life of people

CSHSE Standard 11.1 a. the historical roots of human services.

CSHSE Standard 11.1.b. The creation of the human services profession.

CSHSE Standard 11.1.c. Historical and current legislation affecting services delivery.

CSHSE Standard 11.1.d. How public and private attitudes influence legislation and the interpretation of policies related to human services.

CSHSE Standard 11.1.e. the differences between systems of governance and economies.

CSHSE Standard 11.1.f. Exposure to a spectrum of political ideologies.

CSHSE Standard 12.d. An introduction to the organizational structures of communities.

CSHSE Standard 12.e. An understanding of the capacities, limitations, and resiliency of communities.

CSHSE Standard 12.f. Emphasis on context and the role of diversity (including but not limited to ethnicity, culture, gender, sexual orientation, learning style, ability, and socio-economic status in determining and meeting human needs.

CSHSE Standard 12.g. Processes to affect social change through advocacy work at all levels of society including community development, community and grassroots organizing, and local and global activism.

CSHSE Standard 12.h. Processes to analyze, interpret, and affect policies and laws at the local, state, and national levels that influence services delivery systems.

CSHSE Standard 13.b. The range of populations served and needs addressed by human services.

CSHSE Standard 13. e. Political and ideological aspects of human services.

CSHSE Standard 13.f. International and global influences on service delivery.

CSHSE Standard 13.g. Skills to effect and influence social policy.

CSHSE Standard 14.c. Compiling, synthesizing, and categorizing information.

CSHSE Standard 14.f. Using technology for word processing, sending email, and locating and evaluating information.

CSHSE Standard 19.c Awareness of diversity.

CSHSE Standard 19.e. Belief that individuals, services systems, and society

can change.

This objective and the CSHSE Standards are achieved through student readings, quizzes, discussions, exams and final paper.

• 3. Understand and apply a framework for policy development and policy analysis

CSHSE Standard 11.1.c. Historical and current legislation affecting services delivery.

CSHSE Standard 11.1.d. How public and private attitudes influence legislation and the interpretation of policies related to human services.

CSHSE Standard 11.1.e. the differences between systems of governance and economies.

CSHSE Standard 11.1.f. Exposure to a spectrum of political ideologies.

CSHSE Standard 12.d. An introduction to the organizational structures of communities.

CSHSE Standard 12.e. An understanding of the capacities, limitations, and resiliency of communities.

CSHSE Standard 12.f. Emphasis on context and the role of diversity (including but not limited to ethnicity, culture, gender, sexual orientation, learning style, ability, and socio-economic status in determining and meeting human needs.

CSHSE Standard 12.g. Processes to affect social change through advocacy work at all levels of society including community development, community and grassroots organizing, and local and global activism.

CSHSE Standard 12.h. Processes to analyze, interpret, and affect policies and laws at the local, state, and national levels that influence services delivery systems.

CSHSE Standard 13.a. The range and characteristics of human services delivery systems and organizations.

CSHSE Standard 13.b. The range of populations served and needs addressed by human services.

CSHSE Standard 13.e. Political and ideological aspects of human services.

CSHSE Standard 13.g. Skills to effect and influence social policy.

CSHSE Standard 14.a. Obtaining information through interviewing, active listening, consultation with others, library or other research, and the observation of clients and systems.

CSHSE Standard 14.c. Compiling, synthesizing, and categorizing information.

CSHSE Standard 14.f. Using technology for word processing, sending email, and locating and evaluating information.

CSHSE Standard 19.c Awareness of diversity.

CSHSE Standard 19.e. Belief that individuals, services systems, and society

can change.

This objective and the CSHSE Standards are achieved through student readings, quizzes, discussions, exams and final paper.

• 4. Understand how racism, classism, ageism, sexism, influence responses to social problems and the development and implementation of social policies and programs.

CSHSE Standard 12.c. Changing family structures and roles.

CSHSE Standard 12. f. Emphasis on context and the role of diversity (including but not limited to ethnicity, culture, gender, sexual orientation, learning style, ability, and socio-economic status) in determining and meeting human needs.

CSHSE Standard 12.g. Processes to affect social change through advocacy work at all levels of society including community development, community and grassroots organizing, and local and global activism.

CSHSE Standard 13.d. Economic and social class systems including causes of poverty.

CSHSE Standard 13. e. Political and ideological aspects of human services.

CSHSE Standard 13.f. International and global influences on service delivery.

CSHSE Standard 13.g. Skills to effect and influence social policy.

CSHSE Standard 16.a. Theory and knowledge bases of prevention, intervention, and maintenance strategies to achieve maximum autonomy and functioning.

CSHSE Standard 19. d. The worth and uniqueness of individuals including culture, ethnicity, race, class, gender, ability, sexual orientation, and other expressions of diversity.

This objective and the CSHSE Standards are achieved through student readings, quizzes, discussions, exams and final paper.

COURSE MATERIALS:

|Required Text:  |

| Thissen, W. & Walker, W. (2012). Public Policy Analysis: New Developments. New York: Springer. (ebook--available online at |

|fullerton.edu). Can be read online or audio. |

| |

|Newspaper Subscription: |

| |

|If you are not already reading the newspaper, you may want to pick and subscribe to one of the following newspapers: |

|Los Angeles Times  |

|New York Times  |

|Wall Street Journal |

Basic Course Information:

TECHNICAL COMPETENCIES EXPECTED/REQUIRED OF STUDENTS:

Students often wonder what qualifications, especially what level of technical computer skills; they need to take an on-line course. Do students need to be an expert or an advanced computer user? The answer is obviously, NO.

In terms of technical computer skills, a student needs little to start with. A very basic familiarity with computers and the Internet will more than suffice. That means knowing how to do the following:

• Use word processing (i.e., Microsoft Word)

• Handle e-mail communications and inserting attachments

• Use a Web Browser to access the World Wide Web (i.e., Microsoft Internet Explorer or Netscape)

• Using uniform resource locators (URL’s)

• Downloading files from the Internet

• Completing online forms

MINIMUM COMPUTER HARDWARE, SOFTWARE, COURSE WEB SITE ACCESS REQUIREMENTS

 Hardware Requirements

• A live Internet connection. Students will need access to the Internet using a telephone connection, DSL, or cable modem

• A monitor capable of displaying information at least 800x600 pixels. For better performance, access TITANium using 1024x768 resolution or higher.

Software Requirements

• Use Microsoft Internet Explorer Web browser (5.0 or higher) or Netscape Navigator 4.7 only (do not use higher version).

• Do not use the AOL browser to access Blackboard 6.1.

• Although not required to access Blackboard, students should have Microsoft Office 2000 or Office XP installed in their personal computers to view any documents provided by the instructor.

Obtaining Access to a Course

In order for students to obtain access to the Blackboard course site, students must complete the following steps:

• Connect to the Internet

• Use either the Microsoft Internet Explorer Browser or Netscape 4.7 Browser. Do not use the AOL Browser.

• Go to

• Login to the Student Portal using your username and password

• Click on TITANium Tab

• Click on the link My Fullerton TITANium Classes

• Go to My Courses and click on the link to access the class

 As noted, every student must have access to a computer with a modem and a printer as well as a word processing program (computer labs are available for student use and would allow students to complete course requirements—check computing center for hours and locations). Each of the 15 modules of the course will be conducted asynchronously in one week blocks of time. For example, the first assignment will be given on Monday at 12:00 noon and must be completed by Sunday at 11:00 p.m. However, you may log-on to the site at any time you choose during the duration of the week. You will have access via e-mail, telephone, and fax to your professor (as well as in person if needed).

Each module of this course consists of required readings from your textbook as well as one or more of the following: a lecture; Powepoint slides, discussion, brief quiz, and exam, etc. Note that as you read through the lecture, you may come upon various exercises, charts, graphs, or figures that will help you better understand the material. These activities are designed to further explain and illustrate the lecture's major concepts. 

It is strongly suggested that in order to keep up with the course, you schedule a specific time each day to read the required text and supplemental materials, read the lecture, view the links and complete the quiz. It is also necessary to check e-mail every few days for messages from your professor and fellow classmates.

Note: You are always welcome to email your professor with general program comments, technical questions and helpful hints you may want to pass along. Feel free to email me anytime.

Some Helpful Web Locations:

• CSUF Pollack Library 

• United States Library of Congress 

• Titan Bookstore 

•  

• Barnes and Noble 

 Evaluation:

There will be two Exams over the course of the semester. The first one will be during the 7th week of class. The second, a final exam, will be the last week of class. A final research paper will be due on the 14th week. Directions for this paper are at the end of this document.

In the event of technical difficulties:

Please make the instructor aware of any technical difficulties regarding this course. Also, please feel free to call the campus help desk at 278-7777 for additional assistance. In the event you are unable to send assignments via email, you may also fax them to me at 657-278-4456 or place them in my campus mailbox.

Netiquette and Academic honesty:

Students are required to read assignments, to follow directions, to meet deadlines, to participate fully in class activities, and to complete all projects.

As responsible members of an educational community, students must conduct themselves courteously and in accordance with college policy at all times both face to face and on line. Respectful dialogue including alternative viewpoints is welcome in academic inquiry, where opinions are invited and evidence expected. See () suggestions for online communications.

Students must do their own original work for their classes. Collaborative work and group activities require complete participation of all members of the group and acknowledgment of the collaboration. When outside sources are appropriate, these sources must be attributed fully and accurately using current documentation formats specified by the professor. Students are responsible for finding out the correct way to attribute work from contributors and sources. Cheating or plagiarism, which is the accidental or intentional misrepresentation of another's work as one's own, may lead to failure in the course. See the CSUF Student Handbook at () for additional information on academic honesty and academic misconduct.

All written materials should be typed, grammatically correct, clearly written, and structurally sound. Papers and exams should be double-spaced and spell-checked. Poor grammar will reduce your grade.

The University requires students with disabilities to register with the Office of Disabled Student Services (DSS), located in UH-101 and at (714) 278 – 3112, in order to receive prescribed accommodations appropriate to their disability.  Students requesting accommodations should inform the instructor during the first week of classes about any disability or special needs that may require specific arrangements/accommodations related to attending online class sessions, completing course assignments, writing papers or quizzes/tests/examinations.

|Assignment |Point Value |

|10 Online Quizzes (10 points each) |100 points |

|Mid-Term Examination | 50 points |

|Final Research Paper | 50 points |

|Discussions (5 at 5 points each) | 25 points |

|Final Exam | 50 points |

|TOTAL |275 points |

GRADING

I will be using a +.- grading scale for this class. Final grades will be assigned based on the following scale:

|A: |96-100% |A |

|  |91-95 |A- |

|  |  |  |

|B: |88-90 |B+ |

|  |85-87 |B |

|  |81-84 |B- |

|  |  |  |

|C: |78-80 |C+ |

|  |75-77 |C |

|  |71-74 |C- |

|  |  |  |

|D: |67-70 |D+ |

|  |66-69 |D |

|  |60-65 |D- |

|  |  |  |

|F: |60 or below |F |

 

|Discussion Postings: Ideas and Organization |

|* Proficient (A) – well-developed (about 2 fully developed paragraphs); answers the questions |4-5 |

|asked; introduces new ideas; incorporates readings | |

|* Basic (B) – primary ideas are posted; organization of ideas is average |3 |

|* Minimal/Below average (C) – poorly developed: does not add to the discussion; misses the |1-2 |

|questions; late work | |

|* Unacceptable (F) – failure to submit |0 |

Final Paper Guidelines

This paper assignment provides you with the opportunity to investigate one aspect of Human Services Policy that is of interest to you. Remember this is primarily a research paper and not an opinion paper. This means that the statements you make in your paper should be based mostly on written material (in the form of books and articles) relevant to your topic. For the final paper, please select a substantive Human Services Policy area that interests you (you may want to check the subject index of your textbook for some examples). Write a paper of 10 to 12 pages in length that follows this outline:

I.  Introduction

The policy problem and why it is important

Briefly, the policy created to address the problem

Briefly, your case study of the policy and what you found

Briefly, your argument about why you found what you found

A roadmap of the paper

II.  The policy

A.  By whom, why and how it was enacted

B.  The "forward map" of how enactors expected the policy to be implemented: who would do it, what would they do, what resources would they use, etc. 

III.  Your case study of the policy as implemented in the real world

A.  Overview the policy briefly, describe the implementing organization

B.  Describe the implementation of the policy in some detail, making your argument about whether you think it is a good policy and why.

IV.  Discussion and Conclusions

A.  A discussion of your analysis/ explanation.

B.  Your evaluation of the policy and its implementation (Be explicit about what standards you are applying and why)

C.  The implications of your paper for policy makers and policy implementers

I will evaluate your paper on the three dimensions of:

• Format, grammar, and spelling 

• Organization of ideas and/or logic of argument/ideas 

• Content 

I will give equal weight to each of these dimensions.

Grammar, spelling, and format:

• •paper length: 10-12 pages of written text (double spaced)

• •margins: 1 inch all around 

• •typed 

• •reasonable size font (e.g., 16 pt is too big) 

• •when making statements directly based on material you have read, you must provide a citation of that material in the text 

• •cited references must be appropriately documented in a section titled "References" 

• •5 - 10 references should be adequate and may include up to 2 urls. 

• •there should be few if any misspelled words 

• •have someone read you paper for grammar, spelling, and organization of ideas 

Organization of ideas and/or logic of argument:

There should be a logic to your paper that more or less starts with an introductory section in which you outline for the reader the topic you are writing about and the kinds of questions you intend to answer by the end of the paper. Think of yourself as posing a question or series of questions in such a way that the reader will not only understand the nature of the question(s) but also feel excited about learning what you have discovered. The presentation of the information you pull together for this paper must be organized and logical.

Content:

The questions I will ask myself here in evaluating your paper will be: Is the quality and quantity of the information presented to answer the research question(s) adequate? Do you properly cite the statements you make that are based on other people's writing?

Additional Requirements:

Your paper must have:

• An introductory section in which you clearly state what you will accomplish in your paper. This section must be labeled "Introduction." 

• A title page that also includes your name. 

PLEASE LOOK OVER THESE EXPECTATIONS AND SUGGESTIONS AND MAKE NOTES OF ANY QUESTIONS YOU HAVE AND EMAIL THEM TO ME.

TURNITIN Directions

To submit a paper using Turnitin:

Click the view/complete link next to the assignment you want to submit a paper to.

Click the submit icon for the paper.

Enter a paper title along with your last name first. For example----  DoeJohnautismtreatment.

Click the browse button to locate the file you want to submit.

Click submit. On the following page you will be asked to confirm the text of the submission. If the text is correct, click yes, submit to finalize the submission.view/complete link. This will take you to your assignment portfolio. In this screen you can click the Originality Report icon to view your Originality Report.

I have given you access to an Originality Report. You can view your submission and report by clicking on an assignment’s

Click Assignments to open your course Assignments page

Click to open the paper submission form or view your submission results Click to open the paper submission form CSUF's university policy statement 300.021 gives me broad discretion in dealing with acts of plagiarism. Please be aware of this information. Click to open the Originality Report.

Proposed Course Schedule

| Module |Date |Topic |Readings | Task |

|1 | |Social Policy and Welfare in the U.S. |Text Chapter 1 | Discussion #1 |

|2 | |A Framework for Policy Analysis |Text Chapter 2  |  |

|3 | |Models of Policy Making |Text Chapter 3 |Discussion #2 |

|4 | |Policy Problems: Discrimination |Text Chapter 4 |  |

|   | |Presidents Day |No Class |  |

|5 | |Who are the "Deserving Poor"? | |  |

|6 | |Solutions: Volunteers |Text Chapter 5 | Discussion #3 |

|7 | |MIDTERM |  |  |

|8 | |Privatization Efforts |Text Chapter 6 |  |

|  | |Spring Break  | No Class |  |

| 9 | |Government Policy and Taxation |Text Chapter 7 | |

|10 | |The Vulnerable |  |Discussion #4 |

|11 | |Policy Actors |Text Chapter 8 |  |

|12 | |Criminal Justice | |  |

|13 | |Children and Housing | | Discussion #5 |

|14 | |The Future  |Text Chapter 9 |  Final Paper Due |

|15 | |Review |  |  |

|16 | |Final Exam | | |

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