Organizational Project Management Maturity Model (OPM3)

[Pages:100]Organizational Project Management Maturity Model (OPM3)

Knowledge Foundation

Organizational Project Management Maturity Model (OPM3)

Knowledge Foundation

Project Management Institute, Inc. Newtown Square, Pennsylvania USA

ISBN: 1-930699-08-5 (Knowledge Foundation) ISBN: 1-930699-43-3 (The Standard-Single User Version) ISBN: 1-930699-07-7 (The Standard-Multiple User Version)

Published by: Project Management Institute, Inc. Four Campus Boulevard Newtown Square, Pennsylvania 19073-3299 USA Phone: 610-356-4600 or Visit our website: E-mail: pmihq@

? 2003 Project Management Institute, Inc. All rights reserved. "PMI", the PMI logo and "PMBOK" are marks of the Project Management Institute, Inc.; "PMP" is a certification mark of the Project Management Institute, Inc. PMI? books are available at special quantity discounts to use as premiums and sales promotions, or for use in corporate training programs as well as other educational programs. For more information, please write to the PMI Publishing, Bookstore Administrator, Four Campus Boulevard, Newtown Square, PA 19073-3299 USA, or e-mail booksonline@. Or contact your local bookstore. Printed in the United States of America. No part of this work may be reproduced or transmitted in any form or by any means, electronic, manual, photocopying, recording, or by any information storage and retrieval system, without prior written permission of the publisher. The paper used in this book complies with the Permanent Paper Standard issued by the National Information Standards Organization (Z39.48--1984).

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Contents

List of Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii SECTION ONE: INTRODUCTION TO OPM3 . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Chapter 1--Foundational Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

1.1 OPM3 Purpose and Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 1.2 Implementing Strategy through Projects . . . . . . . . . . . . . . . . . . . .3 1.3 Organizational Project Management . . . . . . . . . . . . . . . . . . . . . . .5 1.4 Organizational Maturity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Chapter 2--User Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 2.1 How the Standard is Organized . . . . . . . . . . . . . . . . . . . . . . . . . .7 2.2 Knowledge, Assessment, and Improvement . . . . . . . . . . . . . . . . . .7 2.3 Introduction to OPM3 Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 SECTION TWO: UNDERSTANDING THE MODEL . . . . . . . . . . . . . . . . . . . . . . .11 Chapter 3--Best Practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 3.1 What are Best Practices? . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 3.2 How Best Practices can be Used . . . . . . . . . . . . . . . . . . . . . . . .14 3.3 Capabilities, Outcomes, and Key Performance Indicators . . . . . . . .15 3.4 Dependencies among Best Practices and Capabilities . . . . . . . . . .16 3.5 Categorization of Best Practices and Capabilities within OPM3 . . . .19 Chapter 4--The Organizational Project Management Processes . . . . . . .21 4.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 4.2 Project, Programs, and Portfolios . . . . . . . . . . . . . . . . . . . . . . . .21 4.3 Project Management Processes . . . . . . . . . . . . . . . . . . . . . . . . .22 4.4 Program Management Processes . . . . . . . . . . . . . . . . . . . . . . . .23 4.5 Portfolio Management Processes . . . . . . . . . . . . . . . . . . . . . . . .25 4.6 How Portfolio, Program, and Project Management Processes Constitute

the Organizational Project Management Process . . . . . . . . . . . . .27 SECTION THREE: USING THE MODEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Chapter 5--The OPM3 Directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 5.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 5.2 Explanation of the Directories . . . . . . . . . . . . . . . . . . . . . . . . . .31 5.3 Sample Directory Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Chapter 6--The OPM3 Cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 6.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 6.2 Diagram of the OPM3 Cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 6.3 Steps of the OPM3 Cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

?2003 Project Management Institute, Four Campus Boulevard, Newtown Square, PA 19073-3299 USA

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