Residential Efficiency Scorecard - Assessor Kit Checklist ...



Assessor Required KitVersion 1 – 19 April 2017iPad/Tablet (fully charged): Embed: Scorecard login, calculator app, compass appCamera/phone Or use iPadUSB Car ChargerFor charging iPad and camera/phoneLadder Foldable, or one that fits in a car Torch For viewing roof cavity Steel Tape MeasureFor measuring depth of ceiling insulation Laser Measure (spare batteries) For measuring rooms and windows Water Measuring Bucket:For measuring shower flow ratesPrinted Collateral:Privacy statement for signing, fact SheetsPhoto ID CardFrom your organisation or Working with Children cardAssessor Best Practice ChecklistEnsure you have all of your assessor kit and printed collateralPrior to appointment, check location and house characteristics on google maps (note orientation on block, any items on roof i.e. solar appliances, chimneys etc.) Arrive early and login, pre-complete Household detail fieldsPhoto ID readyKnow orientation of house before you enterFor the resident:At the start explain the assessment process, evidence gathering requirements and house accessEnsure Privacy statement is signed (to be retained by assessor) and copy left with customer (or emailed with certificate later)Hand customer Scorecard Fact Sheets for informationAt the end of the assessment, explain the assessment certificate, findings/rating, any upgrade options and answer any customer queries.End of day follow up (important that this happens at the end of each assessing day):Set up a file for each address (customer) assessed to contain Privacy statement, evidence (photos) and any other information relevant to that assessmentScan in copy of signed Privacy statement, save in address/customer fileDownload all photos to address file and clearly label (i.e. Kitchen - fan, Bed2-Heater) for identification). Keep all photos to 1MB or under. Re-check your assessments before finalising and submitting.Email finalised certificate and copy of signed Privacy statement (if not already left), to customer ideally within one week of assessmentEmail evidence, Privacy statement and any other relevant notes to DELWP at help.scorecard@delwp..au Use the subject heading: Evidence for Assessment number (or address)Provide feedback of any incidents or technical problems or queries to help.scorecard@delwp..au Use the subject heating: Incident or Technical issue and provide Assessment number. ................
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