Texas Board of Chiropractic Examiners

Texas Board of Chiropractic Examiners

Texas Board of Chiropractic Examiners Strategic Plan for Fiscal Years 2015 ? 2019

Table of Contents

STATEWIDE STRATEGIC PLANNING ELEMENTS

Governor Perry's Vision for Texas State Government ..............................

1

The Mission of Texas State Government ..............................................

2

The Philosophy of Texas State Government .........................................

2

Relevant Statewide Goals and Benchmarks ..........................................

3

AGENCY STRATEGIC PLANNING ELEMENTS

TBCE Mission .............................................................................

4

TBCE Philosophy .......................... ..............................................

4

TBCE Vision ..................................... .........................................

4

AGENCY EXTERNAL AND INTERNAL ASSESSMENT

I. Overview of Agency Scope and Functions .........................................

5

A. Statutory Basis ..................... ..............................................

5

B. Historical Perspective ................... .........................................

5

C. Affected Populations .............................................................

6

D. Main Functions ...................................................................

8

II. Board and Agency Structure ........................................................

8

A. Board ...............................................................................

8

B. Agency .............................................................................

9

1. Size and Composition of Workforce ........................................

9

2. Executive & Administrative Department ...................................

9

3. Licensing & Continuing Education Department ...........................

9

4. Enforcement/Legal Department ..............................................

10

C. Geographical Location of Agency ..............................................

11

D. Location of Service Populations ................................................

11

F. Key Organizational Events ......................................................

11

G. Health Professions Council (HPC) Membership ..............................

12

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Texas Board of Chiropractic Examiners

Texas Board of Chiropractic Examiners Strategic Plan for Fiscal Years 2015 ? 2019

Table of Contents

AGENCY EXTERNAL AND INTERNAL ASSESSMENT cont'd....

III. Fiscal Overview ............................. .........................................

13

A. Method of Finance ................. ..............................................

13

B. Size of Budget and Number of FTEs ...........................................

16

C. Budget Limitations ................................................................

16

D. Current and Expected Budget Needs ..........................................

16

E. Capital Budget Needs .............................................................

18

F. Use of Historically Underutilized Businesses .................................

18

IV. Technology and the Agency .......................................................

19

A. Impact of Technology on Current Operations ................................

19

B. Anticipated Technological Advances ..............................

20

C. Anticipated Technology Needs for FY 2013-2017 ...........................

21

V. Economic Variables .................................................................

22

VI. Impact of Federal Statutes and Regulations .....................................

22

VII. Other Legal Issues ...................................................................

22

A. Impact of Recent State Statutory Changes .....................................

22

B. Impact of Litigation .......................... ....................................

22

C. Consideration of Possible Changes to Statute .................................

24

VIII. Board and Agency Self-Evaluation ............................................

25

A. Agency Successes .................................................................

25

B. Evaluation of Current Operations ...............................................

26

C. Opportunities for Improvement ..................................................

28

D. Key Issues for FY 2015-2019 ....................................................

29

1. Adequate Pay for Agency Staff ..............................................

29

2. Chiropractic Scope of Practice ...............................................

30

3. Animal Chiropractic............................................................

31

4. Fraud Prevention and Reduction ............................................

31

5. Enforcement Investigative Tools............................................

32

6. Criminal Background Checks.................................................

32

7. Ownership and Management of Chiropractic Facilities ..................

32

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Texas Board of Chiropractic Examiners

Texas Board of Chiropractic Examiners Strategic Plan for Fiscal Years 2015 ? 2019

Table of Contents

D. Key Issues for FY 2015-2019 cont'd............................................

8. Stakeholder Workgroups .....................................................

32

9. Regulation of Chiropractic Assistants ......................................

33

AGENCY GOALS, OBJECTIVES, STRATEGIES AND MEASURES

Goal A--To Ensure Public Protection ..................................................

34

Goal B--Historically Underutilized Businesses.......................................

36

Goal C--Customer Service ................................................. ............

36

TECHNOLOGY RESOURCE PLANNING

Initiative: Use of Google Apps.... ............. .........................................

37

Initiative: Database Maintenance and Development ........................... ......

38

Initiative: Use of Texas Online .................................................... .....

39

Initiative: Website Redesign ....................................................... ......

40

Initiative: Electronic Communication and Social Media.............................

41

Initiative: Online Course Offerings for Licensees .. ........................... ......

42

APPENDICES

Appendix A--Description of Agency's Planning Process ..........................

44

Appendix B--Current Organizational Chart ..........................................

45

Appendix C--Five-Year Projections for Outcomes ..................................

46

Appendix D--List of Measure Definitions .............................................

47

Appendix E--Workforce Plan ...........................................................

59

Appendix F--Survey of Employee Engagement Results and Utilization Plan...

63

Appendix G--Historically Underutilized Business Plan ............................

64

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Texas Board of Chiropractic Examiners

STATEWIDE STRATEGIC PLANNING ELEMENTS

Governor Rick Perry's Vision for Texas

2015-2019 TBCE Strategic Plan

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Texas Board of Chiropractic Examiners

The Mission of Texas State Government

Texas State Government must be limited, efficient, and completely accountable. It should foster opportunity and economic prosperity, focus on critical priorities, and support the creation of strong family environments for our children. The stewards of the public trust must be men and women who administer state government in a fair, just, and responsible manner. To honor the public trust, state officials must seek new and innovative ways to meet state government priorities in a fiscally responsible manner.

AIM HIGH...

WE ARE NOT HERE TO ACHIEVE INCONSEQUENTIAL THINGS!

The Philosophy of Texas State Government

The task before all state public servants is to govern in a manner worthy of this great state. We are a great enterprise, and as an enterprise, we will promote the following core principles:

? First and foremost, Texas matters most. This is the overarching, guiding principle by which we will make decisions. Our state, and its future, is more important than party, politics, or individual recognition.

? Government should be limited in size and mission, but it must be highly effective in performing the tasks it undertakes.

? Decisions affecting individual Texans, in most instances, are best made by those individuals, their families, and the local government closest to their communities.

? Competition is the greatest incentive for achievement and excellence. It inspires ingenuity and requires individuals to set their sights high. Just as competition inspires excellence, a sense of personal responsibility drives individual citizens to do more for their future and the future of those they love.

? Public administration must be open and honest, pursuing the high road rather than the expedient course. We must be accountable to taxpayers for our actions.

? State government has a responsibility to safeguard taxpayer dollars by eliminating waste and abuse and providing efficient and honest government.

? Finally, state government should be humble, recognizing that all its power and authority is granted to it by the people of Texas, and those who make decisions wielding the power of the state should exercise their authority cautiously and fairly.

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