AT&T Online Fax allows you to send and receive faxes in ...

AT&T Online Fax allows you to send and receive faxes in email format, access your faxes from virtually any device with internet

without the need for a dedicated fax line.

?2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo, Mobilizing Your World and other marks are trademarks and service marks of AT&T

Intellectual Property. All other marks are the property of their respective owners. The information contained herein is not an offer, commitment, representation or

warranty by AT&T and is subject to change.

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Contents

Understanding Online Fax Navigation ................................................................................................................. 3 Navigating the Main Menu .................................................................................................................................. 3 Navigating the Secondary Menu.......................................................................................................................... 4 Managing your Online Fax Settings ..................................................................................................................... 5 Contact Details ..................................................................................................................................................... 5 Cover Page ........................................................................................................................................................... 6 Preferences .......................................................................................................................................................... 6 Password .............................................................................................................................................................. 7 Additional Accounts ............................................................................................................................................. 7 Blocked Numbers ................................................................................................................................................. 9 Managing the Fax Inbox ..................................................................................................................................... 10 Fax Notification .................................................................................................................................................. 11 Encrypted Fax..................................................................................................................................................... 12 Management Options ........................................................................................................................................ 12 To email as an attachment:................................................................................................................................ 13 Sending Faxes..................................................................................................................................................... 16 Monitoring the Outbox ...................................................................................................................................... 18 Archiving Sent and Received Faxes .................................................................................................................... 18 Managing Contacts ............................................................................................................................................ 19 Fax Contacts ....................................................................................................................................................... 20 Contact Import ................................................................................................................................................... 21 Usage of Online Fax account.............................................................................................................................. 22 Email to Fax ........................................................................................................................................................ 22 Frequently Asked Questions .............................................................................................................................. 25

?2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo, Mobilizing Your World and other marks are trademarks and service marks of AT&T

Intellectual Property. All other marks are the property of their respective owners. The information contained herein is not an offer, commitment, representation or

warranty by AT&T and is subject to change.

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Welcome to Online Fax

AT&T Online Fax allows you to send and receive faxes online and in email format, access your faxes through a fax portal or email on a mobile device or desktop computer. With Internet access, Online Fax allows you to send faxes without using a fax machine or a second phone line.

With Online Fax, you can send and receive faxes, view queued/archived faxes, add contacts from the following North American locations:

? Toll Free Numbers ? Standard (Non Data-encrypted) U.S.

and Canada; Puerto Rico and the Virgin Islands are

excluded.

? Toll Free ? Data-encrypted U. S. and Canada as well as Puerto Rico and Virgin Islands.

? US Local Numbers ? Standard and Data-encrypted U.S. and

Canada; Puerto Rico and the Virgin Islands are excluded.

An alternative Online Fax offering is the data-encrypted service/version. Using data-encryption allows you to limit the movement of your fax transmission ? all faxes are stored encrypted and can only be viewed online, through an SSL browser enabled connection. For more information on using data-encryption, please see the Encrypted Fax section.

Note: For those in the healthcare and related industries, the encrypted version helps meets additional technical, operational and administrative requirements, which support the Health Insurance Portability and Accountability Act (HIPAA). Note: Once an Online Fax account has been setup, modifications to the primary email address are not permitted. Please ensure that the account information is correct. To change the primary email or update an Online Fax plan, contact Customer Service or Sales.

?2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo, Mobilizing Your World and other marks are trademarks and service marks of AT&T

Intellectual Property. All other marks are the property of their respective owners. The information contained herein is not an offer, commitment, representation or

warranty by AT&T and is subject to change.

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TO LOGIN TO ONLINE FAX:

1. Navigate to your Online Fax Login page. 2. Enter your Fax Number. 3. Enter your Online Fax Password.

4. Click Log in.

Understanding Online Fax Navigation

Online Fax provides a main menu, which allows you to view sent and received faxes, send a fax, and manage contacts. Online Fax also provides a secondary menu, which allows you to configure fax settings, open the online help, navigate to the home page or log out of the system.

Navigating the Main Menu

When you log in to Online Fax, the main menu is listed with details regarding each option. Once you select an option, the main menu moves to the top-right corner of the page. The following options are available: Inbox, Send Fax, Outbox, Archive, Contacts. Please see the table below for more details regarding each menu option.

?2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo, Mobilizing Your World and other marks are trademarks and service marks of AT&T

Intellectual Property. All other marks are the property of their respective owners. The information contained herein is not an offer, commitment, representation or

warranty by AT&T and is subject to change.

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Main Menu Inbox

Send Fax

Description

The Inbox page allows you to manage received faxes. Each fax is stored in the Inbox, where you can view, download as a PDF or TIFF, move to an archive, or delete.

The Send Fax page opens a screen that allows you to create and send faxes online.

Outbox

The Outbox page allows you to view the queue of all outbound faxes.

Archive

The Archive page displays faxes that have been archived on our system. These faxes are held for a period of one year.

Contacts

The Contacts page allows you to create, manage and store fax and email contacts.

Navigating the Secondary Menu

The Secondary Menu is located in the top left corner of the Administration Panel of Online Fax and consists of the following links: Home, Getting Started, Help and Feedback.

?2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo, Mobilizing Your World and other marks are trademarks and service marks of AT&T

Intellectual Property. All other marks are the property of their respective owners. The information contained herein is not an offer, commitment, representation or

warranty by AT&T and is subject to change.

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Secondary Menu Home

Getting Started

Help Settings

Logout

Description

The "Home" link directs you to your Inbox

The "Getting Started" link directs you to the "Getting Started with Online Fax" screen.

The "Help" link will guide you through managing fax to email.

The "Settings" link allows you to update your account information: company details, your personal signature.

The "Logout" link will log you out of the current session of Online Fax.

Managing your Online Fax Settings

The Settings page allows you to update your account information: company details and your personal signature as well as your preferences in terms of your cover letter template and attachment format.

Contact Details

In this section you can edit your contact details that will appear on your cover letter of your fax. The fields that you can edit are: Your name, Company, Location and Phone number.

TO MODIFY CONTACT DETAILS:

1. Enter your data in the text fields provided. 2. Click Apply to save changes.

?2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo, Mobilizing Your World and other marks are trademarks and service marks of AT&T

Intellectual Property. All other marks are the property of their respective owners. The information contained herein is not an offer, commitment, representation or

warranty by AT&T and is subject to change.

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3. Click Cancel to dismiss the changes made. Note: Entering your name is mandatory. Also please note that you will not be able to edit your email address and fax number.

Cover Page

In this section you can chose a cover page template.

TO SELECT A COVER PAGE:

1. Click on

to zoom in on a chosen template.

2. Click on the chosen template. As soon as you click on a template it will be displayed with a check mark. 3. Click Apply.

Preferences

In this section you can choose the format of the fax attachment, as well as the language in which you would like to use the application.

TO MODIFY FAX PREFERENCES: 1. Select the preferred language from the drop-down.

?2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo, Mobilizing Your World and other marks are trademarks and service marks of AT&T

Intellectual Property. All other marks are the property of their respective owners. The information contained herein is not an offer, commitment, representation or

warranty by AT&T and is subject to change.

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2. Choose the attachment format you wish by clicking on the radio button. (PDF or TIFF) 3. To have the deleted faxes, which have exceeded their storage period sent to your email, check the Email

me a copy of all automatically deleted faxes that have exceeded their storage period check box. 4. To use a cover page when sending faxes from your email account, check the Use a cover page for faxes

sent from my email account check box. 5. Click Apply to save the changes made. 6. Click Cancel to dismiss the changes.

Password

In this section you can change your current password.

TO CHANGE YOUR PASSWORD:

1. Enter your current password in the Current password field. 2. Enter a new password in the New Password field 3. Enter your new password again into the Confirm password field. 4. Click Apply to save the changes made 5. Click Cancel to dismiss the changes made.

Note: Your password must be between 5-10 characters.

Additional Accounts

In this section you can add up to 5 additional accounts.

?2018 AT&T Intellectual Property. All rights reserved. AT&T, the Globe logo, Mobilizing Your World and other marks are trademarks and service marks of AT&T

Intellectual Property. All other marks are the property of their respective owners. The information contained herein is not an offer, commitment, representation

or warranty by AT&T and is subject to change.

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