FactoryTalk Linx Gateway Getting Results Guide

FactoryTalk Linx Gateway Getting Results Guide

Getting Results

Rockwell Automation Publication FTLG-GR001E-EN-E - March 2022 Supersedes Publication FTLG-GR001D-EN-E - April 2021

Original Instructions

FactoryTalk Linx Gateway Getting Results Guide

Important User Information

Read this document and the documents listed in the additional resources section about installation, configuration, and operation of this equipment before you install, configure, operate, or maintain this product. Users are required to familiarize themselves with installation and wiring instructions in addition to requirements of all applicable codes, laws, and standards. Activities including installation, adjustments, putting into service, use, assembly, disassembly, and maintenance are required to be carried out by suitably trained personnel in accordance with applicable code of practice. If this equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be impaired. In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the use or application of this equipment. The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and requirements associated with any particular installation, Rockwell Automation, Inc. cannot assume responsibility or liability for actual use based on the examples and diagrams. No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment, or software described in this manual. Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell Automation, Inc., is prohibited. Throughout this manual, when necessary, we use notes to make you aware of safety considerations.

WARNING: Identifies information about practices or circumstances that can cause an explosion in a hazardous environment, which may lead to personal injury or death, property damage, or economic loss.

ATTENTION: Identifies information about practices or circumstances that can lead to personal injury or death, property damage, or economic loss. Attentions help you identify a hazard, avoid a hazard, and recognize the consequence.

IMPORTANT Identifies information that is critical for successful application and understanding of the product. Labels may also be on or inside the equipment to provide specific precautions.

SHOCK HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that dangerous voltage may be present.

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ARC FLASH HAZARD: Labels may be on or inside the equipment, for example, a motor control center, to alert people to potential Arc Flash. Arc Flash will cause severe injury or death. Wear proper Personal Protective Equipment (PPE). Follow ALL Regulatory requirements for safe work practices and for Personal Protective Equipment (PPE).

Rockwell Automation recognizes that some of the terms that are currently used in our industry and in this publication are not in alignment with the movement toward inclusive language in technology. We are proactively collaborating with industry peers to find alternatives to such terms and making changes to our products and content. Please excuse the use of such terms in our content while we implement these changes.

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Rockwell Automation Publication FTLG-GR001E-EN-E - March 2022

Preface

Table of Contents

About this publication ................................................................................. 7 Intended audience ....................................................................................... 7 Find additional information....................................................................... 7

Help ........................................................................................................ 7 Release Notes......................................................................................... 7 Knowledgebase...................................................................................... 7 Technical support.................................................................................. 8 Training programs ................................................................................ 8 Consulting services ............................................................................... 8 Legal Notices................................................................................................ 8

Welcome to FactoryTalk Linx Gateway

Chapter 1

What is FactoryTalk Linx Gateway?...........................................................11 Overview of basic concepts ........................................................................13

FactoryTalk Services Platform .............................................................13 FactoryTalk Directory .................................................................... 13 FactoryTalk Live Data .................................................................... 13 FactoryTalk Diagnostics ................................................................ 14 FactoryTalk Administration Console ........................................... 14 FactoryTalk Security ...................................................................... 14 FactoryTalk Activation Manager .................................................. 14

Application types..................................................................................14 Quick start: Set up and use FactoryTalk Linx Gateway ........................... 14

Chapter 2 Install FactoryTalk Linx Gateway System requirements .................................................................................17

Hardware requirements .......................................................................17 Tested FactoryTalk Linx Gateway update rates ................................. 17 Software requirements........................................................................19 Software compatibility ........................................................................ 19 Prerequisite software...........................................................................19 System features ......................................................................................... 20 Where to install FactoryTalk Linx Gateway............................................. 22 Download a localized version of FactoryTalk Linx Gateway.................. 25

About Remote FactoryTalk Linx Gateway

Chapter 3

Where to install Remote FactoryTalk Linx Gateway (OPC DA client computer configuration) ..................................................................... 27 Configure Windows firewall for Remote FactoryTalk Linx Gateway28 Install FactoryTalk Linx Gateway............................................................. 29 Change DA access...................................................................................... 30

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Table of Contents

Uninstall FactoryTalk Linx Gateway ......................................................... 31 Update an existing installation ................................................................. 31

Before you begin................................................................................... 31 Upgrade FactoryTalk Linx Gateway....................................................32 Install Remote FactoryTalk Linx Gateway .........................................32

Start FactoryTalk Linx Gateway and explore the user interface

Chapter 4

Application authentication level for DCOM security.............................. 35 Start FactoryTalk Linx Gateway................................................................ 37 About the FactoryTalk Linx Gateway Configuration dialog box ............ 38

Server Configuration .......................................................................... 40 UA Tag List............................................................................................41

Set up and use UA Tag List............................................................43 Access configuration in UA Tag List.............................................44 Data type in UA Tag List and OPC UA/DA Client ....................... 48 Select FactoryTalk Directory .............................................................. 48 UA Server Endpoints .......................................................................... 48 About FactoryTalk Linx Gateway ....................................................... 50 Certificate Management..................................................................... 50 Advanced Settings................................................................................ 51 FactoryTalk Diagnostic Log................................................................ 52

Chapter 5

Use FactoryTalk Linx Gateway to Before you begin ........................................................................................ 53

Access Data

Start FactoryTalk Linx Gateway................................................................ 53

Select the scope .......................................................................................... 53

Access the data............................................................................................54

Use FactoryTalk Diagnostics Counter Monitor with FactoryTalk Linx Gateway

Chapter 6

About FactoryTalk Diagnostics Counter Monitor ................................... 57 Run FactoryTalk Diagnostics Counter Monitor ...................................... 59 Create a snapshot file ................................................................................60 Use FactoryTalk Diagnostics Counter Monitor to troubleshoot FactoryTalk Linx Gateway ........................................................................ 60 Back up and restore FactoryTalk Linx Gateway configuration .............. 61 Back up FactoryTalk Linx Gateway configuration...................................61 Restore FactoryTalk Linx Gateway configuration ...................................63 Use commands to back up and restore.....................................................63

Troubleshoot FactoryTalk Linx Gateway

Chapter 7

What to check first if difficulties are experienced .................................. 67 Troubleshooting Tools ............................................................................... 67

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Rockwell Automation Publication FTLG-GR001E-EN-E - March 2022

Table of Contents

FactoryTalk Linx Gateway Configuration Tool..................................67 FactoryTalk Diagnostics ..................................................................... 68 FactoryTalk Diagnostics Counter Monitor ....................................... 68 FactoryTalk Live Data Test Client ...................................................... 68 OPC Test Client ................................................................................... 68 Troubleshooting topics ............................................................................. 68 FactoryTalk Linx Gateway's OPC UA service does not appear in the OPC Local Discovery Service (LDS) ................................................... 68 FactoryTalk Linx Gateway activations............................................... 69 FactoryTalk Security ........................................................................... 69 FactoryTalk Linx Gateway service (starting and stopping) ............. 70 Data quality ......................................................................................... 70 Communication slow or unreliable .................................................... 71 Contact Rockwell Automation Technical Support...................................73 Phone ....................................................................................................73 Worldwide web ....................................................................................73 Hours of operation...............................................................................73 Before you call ......................................................................................73

About Activations

Appendix A

Activate FactoryTalk Linx Gateway .......................................................... 75 Activation types.......................................................................................... 76

Appendix B

Install FactoryTalk Linx Gateway Perform unattended installation.............................................................. 79

with command line syntax

Parameters ................................................................................................. 79

Examples .................................................................................................... 82

About FactoryTalk Linx

Appendix C

About FactoryTalk Linx ............................................................................. 83

Secure FactoryTalk Linx Gateway using FactoryTalk Security

Glossary Index

Appendix D

About FactoryTalk Security ....................................................................... 91 Secure the FactoryTalk Linx Gateway Configuration tool...................... 91 Secure runtime actions ............................................................................. 92 Secure tag write access for an application or area .................................. 94 Secure tag write access for a computer ................................................... 94 Feature Security Properties .......................................................................95 A-F ............................................................................................................... 97 H-U............................................................................................................ 102

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