Unable to Export from Oracle Applications
Unable to Export from Oracle Applications
Many a times we are called upon to solve some issues like; users are unable to export data from oracle applications into an Excel file. There are a couple of things that we need to examine.
1) Pop up Blocker;
If pop up blocker is enabled, that could be the reason for applications not to export. Users might be asked to disable pop up blocker temporarily. If they prefer they could also hold down the CTRL key on the keyboard which disables the pop up blocker while the file is being exported.
You could also add the site so that pop up blocker will not block pop ups from this site. To do this in IE go to Tools > Pop up Blocker > Pop up Blocker Settings and add the site.
2) They do not know where the file is saved to;
Internet Explorer:
Tools > Internet Options >Security Tab > Click on the "Custom Level" Button Scroll down to Downloads ? Automatic Prompting for file Downloads Check Enable and File Download Enable.
Mozilla Firefox:
Tools > Options on the Main tab Save Files to > Browse and specify a user preferred directory or Check the Always ask me where to Save files Radio Button.
3) The file is opened with a notepad instead of Excel.
First ensure that Excel is installed on the user's computer. Then you need to specify the file association for the file type.
Oracle saves the file as a tab separated file with a file extension of .tsv you need to associate the extension with Excel application, so that the file is always opened with an excel application.
Right Click on the Start Button and Explore as shown in the screen shot
Go to Tools > Folder Options ? File Types Tab Click on new button In the pop up screen enter .tsv as shown
Then Click on the Advanced button
In the list of values choose Microsoft Excel worksheet as shown
Close the browser and log back in . Your user should be able to export and open the file with excel.
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