THE FITZGERALD BUYER PROMISE

THE FITZGERALD BUYER PROMISE

BENEFITS FOR EVERYONE

GUARANTEED BEST PRICE ON TIRES

COMPETITIVE PRICING PLUS TIRE ROTATION FOR THE LIFE OF REPLACEMENT TIRES.

CHECK ENGINE LIGHT DIAGNOSTICS

NO CHARGE DIAGNOSIS WHEN CHECK ENGINE LIGHT IS ON.

23-POINT MAINTENANCE INSPECTION

INCLUDED WITH ALL SERVICES!

Maintain the performance of your vehicle with our NO CHARGE 23-Point Maintenance Inspection Program. Our signature preventative maintenance

includes the following ON-GROUND & RAISE VEHICLE Inspection services:

ON-GROUND

INSPECTION

?1 Inspect Lights ?2 Physical Inspection of Shocks,

Struts & Springs

?3 Inspect Wiper Blades, Arms & Inserts

?4 Inspect for Upper Engine Oil Leaks

?5 Inspect Ignition System ?6 Inspect Condition of Drive &

Serpentine Belts

?7 Check for History of Timing Belt Replacement

?8 Inspect Cooling System ?9 Inspect Brake Fluid Condition ?10 Inspect Power Steering Fluid

Condition

?11 Inspect Transmission Fluid Condition/Level

?12 Inspect Induction System ?13 Inspect PVC System ?14 Inspect Condition of Batteries

RAISE VEHICLE

INSPECTION

?15 Visually Inspect Condition of Wheel Bearings & Tie Rods

?16 Visually Inspect Overall Suspension

?17 Inspect Condition of CV Boots, Driveshafts, Axles & U-Joints

?18 Inspect Condition of P/S Rack, Pump & Lines

?19 Inspect for Fluid Leaks ?20 Visually Inspect Exhaust

System

?21 Inspect Condition of Tires ?22 Inspect Brake Pads, Shoes,

Hoses, Lines & Calipers

?23 Inspect Brakes

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FEATURED WITH OUR LIFETIME BUYER PROTECTION PLAN

LIFETIME LOANER CAR

GUARANTEED LIFETIME LOANER CAR FITZGERALD AUTO MALLS WILL PROVIDE YOU WITH A LOANER CAR FOR ANY SERVICE OR REPAIR VISIT TO OUR DEALERSHIPS.

BETTER

Our program is better. The FitzWay guarantees a loaner for your regular and emergency repair and service visits as well!

FAST

You never have to wait for your loaner car. Our fleet includes hundreds of clean, late-model

rental cars.

CONVENIENT

We will provide you with a loaner car for your service and repair visit to our dealerships

GUARANTEED!

EASY

Contact the Service Department to make an appointment and we'll do our best to work with your schedule.

WHAT IS THE VALUE OF A LOANER CAR? PRICELESS.

The Fitzway Loaner Car Program is backed by a written agreement that guarantees you to never be without a car.

See our "No Charge Replacement Rental Car" agreement and the "Daily Rental" agreement for details - LoanerCar

OUR CUSTOMERS WANT QUALITY. WE DELIVER BY MEETING ISO STANDARDS.

One of the ways we eliminate the need to return more than once for the same repair is by calibrating our tools to national standards. Incorrectly calibrated tools are a major cause of poor repairs. Our processes minimize waste and errors, all while increasing productivity and efficiency, which keeps our prices competitive.

ISO QUALITY MEANS WE FIX YOUR CAR RIGHT, THE FIRST TIME!

ISO stands for the International Organization for Standardization, which works "to facilitate the international coordination and unification of industrial standards." ISO requires processes that work to eliminate errors. We made a commitment that is almost unheard of in our industry to achieve ISO 9001 certification that's why we are the only dealership group in North America that is ISO certified.

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$70

LIFETIME $70 VOUCHERS

$140 per year as long as you own your vehicle. Valid for Service, Repairs, and

Accessories. One valid every 180 days.

D1026-C Rev.09.16.19

D1026-C Rev 09.16.19.indd 2

* Value pr ices based on estimat ed cost for 2 visits ove r 10years. ** Value pr ice based on 1.6 day s per visit, 2 visits per year at $30 per day. B ody shop, insurance company r epairs, and oil change s are not in cluded in the plan. Value price based on actual values.

? 2019 JJF Management Services, Inc. 9/13/19 4:12 PM

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