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Things to KnowIf a regular customer fills up their punchcard and they are getting the same drink they always get I don’t charge them the extra after the $3.50. If they get something more expensive then I charge them. The reason I put the $3.50 limit is because customers would normally get a 16oz double then, when they filled up their card they would get a 6 shot 32oz until we limited it. Birthday Drink. If it is a regular customer give it to them for free if it is a non-regular or somebody you haven’t seen give them $2 off.White Coffee charge 50 cents for the first shot of it. If they do more shots then what a drink comes with charge them 50 cents for every additional shot after that, like you would a normal shot.If somebody orders a cup of water sale them the bottled water instead (50cents) unless they are buying drinks, then I will give them the 16oz iced water. Use your judgment if somebody is super dehydrated and is in need of water don’t refuse them water.Dog bones: big dogs get two, small dogs get one. I hand them out so customers don’t take a bunch.If it is a new customer you can give them a few punches on the card to get them excited.Energy drops are 35cents per drop and they can do a max of 5. They do not change the flavor of the drink so if somebody likes the taste of their drink but they need more energy these work perfectly. They may buy a full bottle for $50. If there is not a full bottle and they want one please text me so I can get it ordered for them.The sugar free white chocolate powder is like crack it cost a ton of money for barely anything. It is super sweet tasting so you barely need any in the drinks. White coffee doesn’t lose the caffeine level when it is ran through the machine the first time so you can run it through two times.Oregon Chai and Big Train Chai are caffeinatedYogichinos(spelling) do not come with coffee if the want to add coffee it is 50 cents per shot or 50cents to add the powder coffee.Protein powder it is $1 for a full scoop or they can chose to do a half scoop for 50cents. You can add this to hot cold and blended drinks.Peanut allergies are very serious. If you make a drink using real peanut butter you must completely sanitize everything especially a blender. Take it all a part soak and rinse it.All RedBull Italian sodas come with one can if they want an additional can it cost $2.50.In Americanos they may replace the cream with a milk alternative for no additional charge.If they add white power or caramel sauce to Americanos cost 85 cents The max discount a customer can get is 75 cents. For example, if they do a drink special and they do a teacher ID instead of a total of $1 off they would only get 75 cents off.If somebody wants one less shot in their drink they can replace that shot with a different add on. For example, if they want a 16oz single mocha they could get breve for no additional charge since they replaced a shot with breve.Any more then an inch of cream on Americanos is charged 50 cents extra.If it is getting slow when you first open or close or busy you must let me know so I can adjust the hours accordingly.If a customer wants to add flavor to tea, lemonade, or Americano it is 35 cents (including honey) but they can do cream or OJ for free.Redbull Italian sodas can replace cream with OJ for no additional charge.Dr. Smoothies are made with water not milk.If a customer complains let me know, fix the complaint if possible and tell them they can email me at AddictedToEspresso@Date all resumes received so I can identify the current ones and place them in the stand folder.Peanut butter is a 50 cent add onSmoothie mix added to a redbull, tea or lemonade is 50 cents extra.Blended drinks come with one of these big train, two shots, or yogi if they do any of these together it is 50 cents extra. For example, a big train with yogi is an extra 50 cents or a yogi with two shots is 50 cents extra.Spark is $4 and $1 for an extra scoop.Training Check List_____ I am familiar with the inventory daily check off sheet._____I understand how to do my closing till_____ I know how to record my daily sales on both envelops_____ I know how to backflush and clean the machine_____ I know how to stock_____ I have been trained how to activate, reload, and use a gift card____ I know how to fill out my time card____ I know the difference between the three types of Chai Tea____ I know how to swap out water tanks and dump the waste (Rucker Stand)____ I feel comfortable using the register____ I feel comfortable using the espresso machine and grinder____ I feel good about using the blender to make Yoggichinos, Smoothies, and Fraps.____ I know how to make Americanos, Mochas, Lattes, teas, lemonade, and energy Italian sodas____ I know how to make a dry and a wet cappuccino Name and Date: ____________________________________________ ................
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