Law Enforcement Mental Health and Wellness Programs ...
Law Enforcement Mental Health and Wellness Programs
ELEVEN CASE STUDIES
Law Enforcement Mental Health and Wellness Programs
ELEVEN CASE STUDIES
This project was supported, in whole or in part, by cooperative agreement number 2016-CK-WX-K007 awarded to 21CP Solutions, LLC (an independent organization not affiliated with the Task Force on 21st Century Policing established in 2014) by the U.S. Department of Justice, Office of Community Oriented Policing Services. The opinions contained herein are those of the author(s) or contributor(s) and do not necessarily represent the official position or policies of the U.S. Department of Justice. References to specific individuals, agencies, companies, products, or services should not be considered an endorsement by the author(s), the contributor(s), or the U.S. Department of Justice. Rather, the references are illustrations to supplement discussion of the issues.
The Internet references cited in this publication were valid as of the date of publication. Given that URLs and websites are in constant flux, neither the author(s), the contributor(s), nor the COPS Office can vouch for their current validity.
This resource was developed under a federal award and may be subject to copyright. The U.S. Department of Justice reserves a royalty-free, nonexclusive, and irrevocable license to reproduce, publish, or otherwise use the work for Federal Government purposes and to authorize others to do so. This resource may be freely distributed and used for noncommercial and educational purposes only.
Recommended citation: Copple, Colleen, James Copple, Jessica Drake, Nola Joyce, Mary-Jo Robinson, Sean Smoot, Darrel Stephens, and Roberto Villase?or. 2019. Law Enforcement Mental Health and Wellness Programs: Eleven Case Studies. Washington, DC: Office of Community Oriented Policing Services.
Published 2019
Contents
Letter from the Director of the C OPS Office
v
Acknowledgments.
vii
Background
ix
Overview
1
Insights from the case studies
1
How agencies get started
1
Location of the mental health and wellness unit, program, or services . . . . . . . . . . . . . .
3
Creating ownership and commitment to officer mental Continuum of mental health and wellness programs
healthand
wellness . . . . . .
3 4
Related components of a mental health and wellness program .
6
Need for additional research on impact of mental health and wellness programs
6
Unique aspects of each of the case studies . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7
1.
Bend Police Overview
oDfeBpPaDrtmmeenntt al health program. s .
11 11
Persistent challenges to mental health programming . . . . . . . . . . .
15
Key learnings for replication . . . . . . . . . . . . . . . . . .
16
Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
16
2. Charlotte-Mecklenburg Police Department . . . . . . . . . . . . . .
17
Overview of CMPD mental health services . . . . . . . . .
17
3. 4. 5. 6.
CDILnaPKCBADAOKCTAKCOARKCoadsheeeeelpaddeobooboevrilaaeiryyyycV2vvsnonnonesgsnskaaeoCccuccucrillllOiagneeeesvnngurllllttPouuuupirtsiaaaafttarpeottpofessssaaocrrrrihhstwolnnnnucniiii ggeiliooooeeciofeiiiinMtseesnnnnnnnnenoPdapsscggggo M...pe .f ..ghEr D . o.. ssss. faa ro..t. Dea... A eof r.. e..nn P.g ..fffflo .n .. tv.Pl ooootPp dd...r rer.. ..phc i.o..a Drrrr ao.d ..n.. yocce. ... mf .r... p rrrr e.. g ..heh .t l. eeee.. .m . . .i o...m md.. e.t.asa .. . . . pppp .. .al ...lsls ei...b ll lllleet.n.. eeiiii.i ..n .acccc oy..ntn. ...nn .ontP..aaaa n. tt.. . Pagg... tttt ao.... a .oP.. iiiil ..eeE ..loooo .l l. .... ihfo.... sshc A.nnnn.. fD .. .. e .il ...e.e i .c.P....oo .. ..ce . ... a.. . ... a...e . . .. .ff ... e...Dv . l .. .. .. . . l ...t ... r... .. .t. .e . oo.. ... h . . . . e. ...h . D ... . . .w. l.ff. .. po.. ff...p .e .p.ee. ..e ap.. ..r . p. . r.rr ..rl.o m. .o. l.ii . at ..n.nn .. g .m . .g .r. .e egg.rt. r... a mnes. a. ..tt . m st. nm hh... e .. ta.ee.. ps n. . . .n.. .a .r ..t pp .... o.d . n .... . . . ...rr... . .g. d. ... oo.W . .... .. .. . r. . . .gg.. . .aa . .. . e.. rr...m p .. aa.l lp mmn.m r.e o .i snna . sa cg. .t h . . .. .. i . .o .. .. .. .. ..n ... . . . .. ....w . .. .. .... . . . .i.. .d .. .. . e .. .. . .. . . . . . . . . . . . . . .
22 22 22 23 23 24 25 27 29 29 34 34 35 35 38 39 39 41 41 42 43 45 45
iv
L AW E N F O R C E M E N T M E N TA L H E A LT H A N D W E L L N E S S AC T
7. Los Angeles County Sheriff's Department
. 47
Description of the unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 47
Advantages and challenges of offering the program
51
Key learnings for replication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . .
51
Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
52
8. Milwaukee Police Department
53
Overview of the mental wellness team . . . . . . . .
53
Program expansion . Current program components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
.54 54
Key learnings for replication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
57
Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
58
9. Metropolitan Nashville Police Department . . . . . . .
59
Origins of the Description of
Police Advocacy and the PASS program
Support
Services . . . . . .
59 60
MNPD keys to success . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
62
Key learnings for replication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
62
Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
63
10. San Antonio Police Department . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
65
Overview of SAPD mental health programs .
65
Persistent challenges to officer wellness programming . . . . . . . . . . .
70
Key learnings for replication . . . . . . .
70
Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
70
11. Tucson Police Department . .
71
Overview of the Behavioral Sciences Unit .
71
Advantages and challenges . .
76
Key learnings for replication . .
77
Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
77
Abbreviations, Acronyms, and Initialisms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
79
About About
the the
ACuOtPhSorOs f. f i.c e . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
81 83
Letter from the Director of the COPS Office
Colleagues:
The mental well-being of the men and women who serve and protect our communities is every bit as important as their physical health and safety. Our nation's law enforcement officers--and their civilian colleagues--hear and see things every day that most of us are fortunate we never have to imagine. The current national climate of distrust in law enforcement and lack of sympathy or fairness for them before the facts are known makes an already difficult and dangerous job mentally and emotionally stressful as well. The continuous attacks without knowing the facts could be an underlying variable to one of the most compelling challenges in law enforcement--hiring and retention--and in general could contribute to low morale in many agencies.
The Law Enforcement Mental Health and Wellness Act of 2017 stands as a marker of the growth in understanding of the significance of keeping officers safe, healthy, and well on the job. In addition to tasking the U.S. Department of Justice with making recommendations to Congress on improving officer wellness, it requires the COPS Office to conduct "case studies of programs designed primarily to address officer psychological health and well-being." This publication is a report on those case studies, including study of 10 departmental efforts and one national call-in hotline. These studies show a range of approaches to safeguarding the mental health of both sworn and nonsworn employees, current and retired, of police departments and sheriffs' offices around the United States. Each program studied has elements that can be replicated elsewhere in our ongoing efforts to meet the mental and emotional health needs of even more officers and deputies and their families.
This report is an important measure and reflection in our ongoing commitment to protect those who protect us. We thank all of the participating agencies for their willingness to be engaged in this project and their invaluable contribution to assist agencies across the country in ways that better serve those who serve, protect, and make substantial heroic sacrifices in our communities.
Sincerely,
Phil Keith Director Office of Community Oriented Policing Services
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