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Program: Young Adult Shelter, Young Adult Family Shelter and InterimPolicy/Procedure Manual: Section #_____ (This will be the section in your program’s or department’s manual)Date Implemented: March 19, 2020Last Reviewed/Revised:Scheduled Review Date: January 1, 2021Authorization:__________________________________________Date:__________________SUBJECT: Emergency Procedures for COVID-19 and IntakesPURPOSE: Bill Wilson Center Shelter is an essential service for homeless young adults and families ages 18-24 yrs in need of emergency shelter and services and will continue to operate during the Governor’s order that Santa Clara County is currently under Shelter in Place with consideration of safety of youth, staff and others that mitigates risk for contagion.POLICY: All new Intakes for program will be assessed through a series of questions that help determine risk factors to control potential spread of COVID-19 virus. Staff will follow all precautions directed by CDC.APPLICABLE TO: Young Adult Shelter, Young Adult Family Shelter and InterimPRECAUTIONARY MEASURESProvide education for staff, volunteers and clientsPost flyers and signage on COVID-19Educated staff, volunteers and clients on the symptoms of COVID-19 and the importance of social distancingTrain staff, volunteers and clients on handwashing, cough, and other hygiene techniquesProvide hygiene and prevention materialsHave staff and clients wash hands upon entering building, before and after mealsEncourage the use of and distribute disposable face masks to any person with a cough, sore throat, runny nose or feverChange the mask if it gets saturatedWash hands before and after changing mask to prevent spread of germsMaximize social distancing within shelterBeds/mats are at least 3 feet apartRequest clients in shared rooms to sleep head to toeEnsure bathrooms and other sinks are consistently stocked with soap and drying materials for handwashing. Provide alcohol-based hand sanitizers that contain at least 60% alcohol at key points within the facility, including entrances, exits and eating areasAt check in, provide any client with respiratory symptoms (cough, fever) with a surgical maskINTAKES Young and Staff will wash their hands for 20 seconds upon entering the buildingStaff will conduct risk assessment and do temperature check of youth while wearing safety gloves.If youth is not a high risk, youth may be integrated into program maintaining 6 ft social distancing.Residential Counselors to support youth to put all clothes in laundry. If youth has a temperature of 100 degrees F or more and/or is exhibiting flu like symptoms and/or has been exposed to COVID-19, youth is to be isolated immediately.Residential Counselor to immediately inform Division Director, Director, Program Manager or Chief Program Officer.Management will assist in finding alternative placement for young adult. This needs to happen immediately to reduce exposure to other residents. Resident Counselor to disinfect area after youth leaves.Resident Counselor to complete incident report.Upon completion of risk assessment and successful Intake, launder all clothing brought in by youthWelcome youth with hygiene kit, clean bedding, comforter, pillow, towelsShow youth bedroom they are assigned to and disinfect everything in room using safety bleach/water formula Introduce youth to other residents, explain the 6 ft social distancing rule and review program rules Complete all intake documents and enter data into AWARDS If youth exhibits symptoms of cold or flu Isolate youth into single bedroomWash all youths clothingDisinfect youth’s bedroomProvide meals to youth in their bedroom and take out trays after meals to wash and disinfectProvide separate bathroom for youth to useReduce cleaning frequency room with ill client to as needed cleaning to avoid unnecessary contact with ill person. Provide client with hand sanitizer, tissue and plastic bag or lined garbage bag to dispose of tissuesEncourage client to cough into elbow or cover their mouth with tissue or paper towel when they cough or sneezeProvide client with face mask (these are single use and should be changed out frequently)If client’s symptoms worsen, contact VMC at 888 334-1000If you cannot reach VMC, call Santa Clara Public Health Dept at 408 885-3980If client’s symptoms worsen or they are having a medical emergency (e.g. lips look blue, difficulty breathing), contact VMC or 911 and tell them your client may have or are being evaluated for COVID-19.Notify youth’s emergency contactNotify Director or Program ManagerComplete Incident reportShelter and program SanitationHigh touch areas likely to be contaminated are to be cleaned and disinfected twice a day.Wash surfaces with a general household cleaner to remove germs. Rinse with water and follow with an EPA registered disinfectant to kill germsIf counter does not appear dirty, wash with EPA registered product and allow product to sit on counter for 3-5 minutes to kill germsWear disposable gloves when cleaning and disinfectingUse damp cleaning methods. Dry dusting or sweeping can cause virus droplets to become airborneChange mop heads, rags and similar items used for cleaning and disinfecting frequentlyClean, disinfect and dry equipment used for cleaning after each useItems such as dishes and eating utensils should be cleaned after each useLinens do not need to be cleaned twice daily but should be washed at least once per week Attachments: (list here, and attach documents)Risk Assessment questions ................
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