Arnold AFB Telephone Directory



DO NOT DISCUSS CLASSIFIED INFORMATION ON UNSECURE TELEPHONES. OFFICIAL DoD

TELEPHONES ARE SUBJECT TO MONITORING FOR COMMUNICATIONS SECURITY PURPOSES AT ALL TIMES.

DoD telephones are provided for the transmission of official government information only and are subject to communications security monitoring at all times. Use of official DoD telephones

constitutes consent to communications security telephone monitoring.

Arnold Engineering Development Complex

Air Force Material Command Arnold AFB, Tennessee 37389-XXXX

TELEPHONE DIRECTORY

COMMERCIAL Direct Indial (931) 454-XXXX Indial Assist (931) 454-3000

DSN Direct Indial 340-XXXX Opr Assist 340-5011

EMERGENCY NUMBERS

FIRE/MEDICAL/SECURITY ..................................................................... 911 CRIME STOP...................................................................................... (HELP) 4357 DISPENSARY..................................................................................................5385 EAGLE EYES ..................................................................................... (EYES) 3937 OPERATIONS CENTER......................................................................... 7752/7688 SECURITY POLICE (DESK SERGEANT).......................................................5662 TROUBLE CALLS...........................................................................................4040 EMERGENCY MANAGEMENT .......................................................................7758

TRANSIENT PERSONNEL ? SEE BACK COVER

September 2016

PRINCIPAL ORGANIZATIONS

Page AEDC Command Section. ......................................................................................................22 Air Force Office of Special Investigations DET 106 (AFOSI).................................................23 Army & Air Force Exchange Service (AAFES) ......................................................................23 Defense Commissary Agency/SO/ARN .................................................................................23 Defense Contract Audit Agency .............................................................................................23 U. S. Army Corps of Engineers ..............................................................................................23

CLASSIFIED INFORMATION WILL NEVER BE

DISCUSSED OVER THE TELEPHONE

AEDC TELEPHONE DIRECTORY

CONTENTS ARNOLD AIR FORCE BASE

Page

Emergency Numbers ................................................................................................................ Front Cover Principal Organizations ................................................................................................Inside Front Cover Bomb Threat Record..................................................................................................................................... 3 General Information Section......................................................................................................................10

Promoting Good Telephone Service......................................................................................................10 Military Telephone System .....................................................................................................................10 Long Distance Calls................................................................................................................................10 DSN Instructions.....................................................................................................................................10 Paging Instructions .................................................................................................................................10 Secure Voice ..........................................................................................................................................10 Service Problems ...................................................................................................................................11 Nuisance and Bomb Threat Calls ........................................................................................................11 Telephone Service Features.................................................................................................................. 11 Telephone Conference Bridge Instructions.......................................................................12-13 Building and Building Managers' Numbers .........................................................................................14 DSN Numbers...........................................................................................................18-20 Arnold AFB Standardized Alarm Signals and Required Actions.........................................................21 Organization Listing Section .................................................................................................................22 U.S. Air Force ......................................................................................................................................22 Miscellaneous Listing.............................................................................................................................24 Paging Systems Numbers....................................................................................................29 Quick Reference List...............................................................................................................................30

CLASSIFIED INFORMATION WILL NEVER BE

DISCUSSED OVER THE TELEPHONE

3

BOMB THREAT

(IT IS MANDATORY THAT YOU KEEP THIS CARD NEAR OR UNDER YOU TELEPHONE)

DATE:

TIME:

Number at which call was received:

Phone number call was made from:

Out of Area Restricted Call

Blocked Call Unknown

EXACT WORDING OF THE THREAT

QUESTIONS TO ASK 1. What is your name? 2. When is the bomb going to explode? 3. Where is it right now? 4. What does it look like? 5. What kind of bomb is it? 6. What will cause it to explode? 7. Did you place the bomb?

8. Why?

9. Where are you?

Arnold Air Force Base has implemented the Malicious Call Trace (MCT) feature to be used only for bomb threats, 911 hang-ups or other emergency type calls. Once activated it will send a printed report directly to Security Police showing both the calling and called parties. The feature can be activated while the call is in progress by pressing *57 on the telephone key pad. REPORT THE CALL TO ARNOLD POLICE 931-454-5662;AFOSI 931454-7820; OPS CENTER 931-454-7752 IMMEDIATELY

BOMB THREAT

Caller's Sex

Age:

BACKGROUND NOISE

Street (cars, buses, etc.)

Office Machinery

Airplanes Voices

Factory Machinery Animal Noises

PA System Music Houses (dishes, TV, etc.)

Clear Static Phone Booth

Motors (fan, air conditioner,

Other:

American: Northern Southern African American Hispanic

Asian

ACCENT

European: British French German Italian Russian

No Detectable Accent

OTHER

Middle Eastern

OTHER

Northern Southern

LANGUAGE

British French

African American

German

CALLER'S VOICE

Calm

Nasal

Angry

Stutter

Excited

Lisp

Slow

Raspy

Rapid

Deep

Soft

Ragged

Loud

Clearing Throat

Laughing

Deep Breathing

Crying Normal

Cracking Voice Disguised

Distinct

Foreign

Slurred

Familiar

REMARKS:

BOMB THREAT

AEDC 896, 20100202

SUSPICIOUS TELEPHONE CALLER CHECKLIST

UNIDENTIFED PERSON ATTEMPTING TO OBTAIN SENSITIVE, FOUO

WORK

DATE:

TIME:

NAME OF CALLER:

TELEPHONE NUMBER OF CALLER:

OTHER INFORMATION ON CALLER-ID:

Out of Area

Blocked Call

Restricted Call

Unknown

CALLER'S SEX:

AGE:

IF THE CALLER IS ATTEMPTING TO OBTAIN SENSITIVE, FOUO, CLASSIFIED OR MISSION CRITICAL INFORMATION ABOUT THE UNITED STATES AIR FORCE, ARNOLD AIR FORCE BASE, ITs CONTRACTORS OR SUB-CONTRACTORS, NOTIFY ARNOLD POLICE AT 931-454-5662, AFOSI AT 931-454-7820, OPS CENTER AT 931-454-7752

IMMEDIATELY.

BACKGROUND NOISE:

Street (cars, buses, etc.)

Office Machinery

Airplanes Voices PA System Music Houses (dishes, TV, etc.) Motors (fan, air conditioner,

American: Northern Southern African American Hispanic Asian

Factory Machinery Animal Noises

Clear Static Phone Booth

Other: ACCENT:

European: British French German Italian Russian

No Detectable Accent Middle Eastern

Unknown OTHER:

Arnold Air Force Base has implemented the Malicious Call Trace (MCT) feature to be used only for bomb threats, 911 hang-ups or other emergency type calls. Once activated it will send a printed report directly to Security Police showing both the calling and called parties. The feature can be activated while the call is in progress by pressing *57 on the telephone key pad.

REPORT THE CALL TO ARNOLD POLICE 931-454-5662;

AFOSI 931-454-7820; OPS CENTER 931-454-7752

REMARKS:

IMMEDIATELY

NAME:

COMPANY & ORGANIZATION:

EXTENSION:

DATE:

5

SUSPICIOUS TELEPHONE CALLER

UNIDENTIFED PERSON ATTEMPTING TO OBTAIN SENSITIVE, FOUO OR CLASSIFIED INFORMATION

HOME

DATE:

TIME:

NAME OF CALLER:

TELEPHONE NUMBER OF CALLER:

OTHER INFORMATION ON CALLER-ID:

Out of Area

Restricted Call

Blocked Call Unknown

CALLER'S SEX:

AGE:

IF THE CALLER IS ATTEMPTING TO OBTAIN SENSITIVE, FOUO, CLASSIFIED OR MISSION CRITICAL INFORMATION ABOUT THE UNITED STATES AIR FORCE, ARNOLD AIR FORCE BASE, ITs CONTRACTORS OR SUB-

CONTRACTORS, NOTIFY ARNOLD POLICE AT 931-4545662; AFOSI AT 931-454-7820; OPS CENTER AT 931-454-7752

IMMEDIATELY.

BACKGROUND NOISE:

Street (cars, buses, etc.)

Office Machinery

Airplanes Voices PA System Music Houses (dishes, TV, etc.) Motors (fan, air conditioner, etc.)

ACCENT:

Factory Machinery Animal Noises Clear Static Phone Booth Other:

American: Northern Southern African American Hispanic Asian

European: British French German Italian Russian

No Detectable Accent

OTHER:

Middle Eastern

OTHER:

TRY TO OBTAIN AS MUCH INFORMATION AS POSSIBLE FROM THE CALLER:

1) If the caller is attempting to obtain personal information, i.e., home or work addresses, bank account numbers or balances, personal schedules, date of births/ages, social security numbers, vehicle registration informa- tion, children's names, schools attended, work locations, internet service providers, cell phone numbers, and/or any other personal information, notify your local Police or Sheriff's Department, immediately.

2) The information you record on this form will aid Law Enforcement in conducting their investigation. (More Information Is Better)

REMARKS:

NAME: COMPANY & ORGANIZATION: EXTENSION:

DATE:

AEDC896, 20100202

AEDC TELEPHONE DIRECORY

AEDC Safety Goal---Zero Incidents

ACCIDENT OR PROPERTY DAMAGE Notify your supervisor & OPS Center 454-7688 If minor injury, follow your employer's policy for reporting and treatment. If serious injury, DO NOT TRANSPORT ? Call 911, stay on phone to give directions.

HAZARDOUS CONDITIONS OR OPERATIONS Report unsafe practices or conditions to supervisor or SHG If imminently dangerous, STOP Operations Call OPS Center ? 454-7688 or Contact Safety & Health Group 454-7233 (SAFE)

HEALTH EXPOSURE ISSUES For exposure assessment - Contact SHG Industrial Hygiene 454-4707

WORKERS' COMPENSATION For questions contact: On Site 454-4707

SAFETY & HEALTH WEB PAGE Go to Team AEDC , SE ? Web Site, Safety & Health Web Site



SAFETY & HEALTH PROGRAM QUESTIONS Go to Safety & Heath web site for map to determine your Safety or Health Representative

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