Anthony R



Anthony R. DeTurck

P.O. Box 771821

Orlando, FL 32877

Phone (407) 777-6671

E-mail hire@

Web:

|PROFESSIONAL OBJECTIVE |To utilize my education, work experience, professional development, transferable skills and |

| |professional/business values for success in your organization. |

| |Ten plus years of progressive responsible experience as an operations manager/business owner and finance |

|PERFORMANCE PROFILE |specialist. |

| |Detail-oriented problem solver with excellent analytical strengths and a track record of optimizing productivity, |

| |reducing costs, and increasing profit contributions. |

| |Able to manage a project by identifying requirements, addressing customer needs/expectations, acknowledging active|

| |stakeholder’s communication and balancing competing constraints of scope, quality, schedule, budget resources and |

| |risk. |

| |Transferable Skills |

| |Technical Skills |

| |Technological Adaptivity |

| |Developed Communication |

| |Teamwork Building |

| |Creativity |

| |Stress Management |

| |Intelligent Enthusiasm |

| |Continuous Improvement |

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| |Proactive Critical Thinking |

| |Multitasking |

| |Collaboration |

| |Problem Solving |

| |Conflict Resolution |

| |Productive Decision Making |

| |Effective Time Management |

| |Leadership skills |

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| |Professional Values |

| |Work Ethic |

|PROFESSIONAL EXPERIENCE |Attitude and Confidence |

| |Motivation and Energy |

| |Determination and Dedication |

| |Pride and Integrity |

| |Commitment and Reliability |

| |Multitasking |

| |Systems and Procedures |

|PROFESSIONAL EXPERIENCE |Goal Orientation |

|CONTINUED |Analytical Abilities |

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| |Business Values |

| |Productivity |

| |Confidentiality |

| |Systems and Procedures |

| |Etiquette and Manners |

| |Economy |

| |Competition |

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| |Taunton Wellness Center, Taunton, MA 2003 to 2014 |

| |Operations Manager |

| |Directed the strategic management and operational oversight of the company’s business department and operations |

| |in-order to provide streamlined operations, reduced operating cost, and increased profitability. |

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| |Universal Technical Institute, Norwood, MA 2012 to 2014 |

| |Active Financial Aid Advisor |

| |Provided financial support and guidance for active students and families/influencers by maintaining contact and |

| |identifying and resolving issues that might affect a student’s financial aid package. Ensured timely processing of|

| |all documents and items to students funding. |

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| |Lincoln Technical Institute, Somerville, MA 2002 to 2011 |

| |Assistant Director of Financial Aid/Default Manager |

| |Responsible for leading and managing all aspects of the financial aid office including the application and |

| |awarding process for institutional, federal, state and private funding, ensuring compliance with institutional, |

| |federal and state policies/regulations, and delivering the highest level of student and parent financial aid |

| |counseling services. |

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| |Katherine Gibbs School, Boston, MA 2000 to 2002 |

| |Financial Aid Officer |

| |Responsible for the day to day operation of the financial aid office. Provided counseling, information, and |

| |support to students and parent borrowers consistent with federal aid requirements (Title IV) compliance and the |

| |company's default management plan. |

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| |FleetBoston, Springfield, MA   1996-2000 |

| |Personal Banker |

| |Identified sales opportunities while serving both the customer service and teller areas of the branch. Provided |

| |quality service to customers in the areas of account reconciliations, stop payments and related |

| |procedures. Responsible for daily cash management activities, weekly security camera surveillance maintenance, |

| |daily safety deposit box and ATM activities.  |

|EDUCATION | |

| |Bay State College, Boston, MA |

| |Bachelor of Science in Management, 2011, G.P.A 3.76 |

| |Magna Cum Laude |

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| |Holyoke Community College, Holyoke, MA |

| |Associate of Science in Business Administration, G.P.A. 3.3 |

| |Honors Graduate |

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| |University of Maryland, European Division, APO, AE 09407 |

| |Management Certification 1992 |

|PROFESSIONAL DEVELOPMENT |Executive Management Certified (EMC) |

| |Corporate Trainer Certified (CTC) |

| |Certified Social Media Manager (CSMM) |

| |Certified Team Supervisor (CTS) |

| |Certified Ethics Associate (CEA) |

| |Strategic Organizational Leadership Certified (SOLC) |

| |Sarbanes-Oxley Trained Professional (SOTP) |

| |Project Management Qualified (PMQ) |

| |Total Quality Management Professional (TQMP) |

| |Six Sigma Champion Certified (SSCC) |

| |Change Management Specialist (CMS) |

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| |Transcripts Available Upon Request |

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