PROCEDURE: Citrix, SABHRS, & Document Direct Logon and ...



PROCEDURE: Citrix Access Gateway (SABHRS Financials and IBARS) and Document Direct Logon and Password Change Procedures

OVERVIEW

This procedure document should be used to access the Citrix Access Gateway (SABHRS and IBARS) server and Document Direct connections.

PROCEDURE

Go to the Citrix Access Gateway:

Enter your assigned username and current password and click ‘Log On’.

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Once successfully logged in, click on the arrow next to your name:

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Choose “Change password…” The following screen will appear and click “Continue.”

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You will then be prompted to enter your old password and a new password:

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Password requirements:

• Passwords must be at least 12 characters long and contain at least: one lowercase, one uppercase, one numeric, and one special character.

o *Note: 12 characters is a new security enhancement, up from 8 characters.

• Passwords cannot be reused for 24 iterations.

• Passwords cannot be changed more than once per day.

o *Note: New security enhancement.

• User accounts will be locked for 15 minutes after 6 failed login attempts within 30 minutes.

o *Note: This is a change from 8 hours to 15 minutes.

State passwords have to be changed every 60 days. 

It is good to change passwords for all applications accessed through the Citrix Access Gateway, including SABHRS Financials and IBARS.   The state will terminate accounts that have gone stale (from inactivity), so changing your password will help keep your account active.   

If you get locked out of your account, please contact the state IT help desk to unlock/reset a password.   Phone: 406.444.2000

IF YOU USE MBARS or IBARS FOLLOW THESE STEPS:

Login to MBARS and navigate to File/ Change Password

MBARS security complies with state security standards and password and logon requirements are shown below.

✓ Upon first logging into MBARS with a default password, the application will prompt you to change the password.

✓ Passwords must be at least six bytes long, with at least one character and at least one number. A character cannot be a double quote (“).

✓ Passwords are not case sensitive and MBARS automatically sets all passwords to upper case. Therefore, users can type in any combination of upper and lower case letters and/or numbers.

✓ Passwords cannot be equal to user ID’s or the reverse of user ID’s.

✓ Users will receive prompts to change their password every 60 days. This prompt will begin seven days before an actual change is required.

✓ Passwords cannot be re-used for five password change cycles.

✓ Typically, the number of concurrent logons allowed is one, although more may be allowed during the budgeting cycle.

✓ Three unsuccessful logons will disable the user ID and require an administrative reset.

✓ MBARS Help Desk at 406.444.5795

For IBARS,

Login to the MINE PORTAL

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Click on the capitol icon (no need to enter username/password here- your credentials will pass through from the earlier login)

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Navigate to IBARS:

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Set your IBARS password there, or call the help desk at 406.444.5795 (same as MBARS help)

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