63831 CH01 2ndpass.qxd:Borkowski - Jones & Bartlett Learning
CHAPTER 1 Overview and History of Organizational Behavior Nancy Borkowski, DBA, CPA, FACHE LEARNING OUTCOMES After completing this chapter, the student should understand: ☛ The definition of organizational behavior. ☛ The major challenges facing today’s and tomorrow’s healthcare organizations and healthcare managers. ................
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