Chapter 7 Management and Leadership

PRINCIPLES OF BUSINESS, FINANCE, AND MARKETING

Chapter 7 ? Management and Leadership

Directions: View The ABCs of Life - Byron V. Garrett (online video) and read Chapter 7 in your textbook, then complete the worksheet below. Section 7-1: Management Functions and Styles 1. Identify 5 functions of managers.

Managerial Function #1: Managerial Function #2: Managerial Function #3: Managerial Function #4: Managerial Function #5: 2. Explain the difference between tactical and strategic management styles and discuss which is the best style to use.

Section 7-2: Leadership 1. Identify 12 characteristics of an effective leader.

Characteristic #1: Characteristic #2: Characteristic #3: Characteristic #4: Characteristic #5: Characteristic #6: Characteristic #7: Characteristic #8: Characteristic #9: Characteristic #10: Characteristic #11: Characteristic #12:

Textbook: Dlabay, Burrow, and Kleindle. Principles of Business 8e. Mason, OH: South-Western Cengage Learning, 2012, 2009. Print.

PRINCIPLES OF BUSINESS, FINANCE, AND MARKETING

Section 7-3: Ethical Management 1. Define ethical behavior.

2. Draw a line to connect the following terms with their definitions:

Terms:

Definitions:

Morals

rules defining acceptable codes of conduct for a particular place and time, where breaking the rules results in punishments enforced by a ruling authority

Ethics Laws

time-specific, location-specific judgments as to the rightness or wrongness of our acts, defining whether they are good or bad, virtuous or not, beneficial or harmful, accepted or not

values and rules in attempt to encourage moral behavior

3. Take the attached Ethics Quiz. How did you do?

Textbook: Dlabay, Burrow, and Kleindle. Principles of Business 8e. Mason, OH: South-Western Cengage Learning, 2012, 2009. Print.

PRINCIPLES OF BUSINESS, FINANCE, AND MARKETING

Ethics Quiz

Circle the answer you think is best.

1. You just printed a 200-page document that used all the paper in the printer.

a. You refill the paper tray immediately. b. You casually mention that the machine's out of paper to people around you so they know to refill it before

they hit print. c. Eh, they'll figure it out eventually.

2. Your boss hands you a stack of papers that accidentally includes confidential personnel files.

a. Immediately return the files to the boss once you recognize the mistake. b. Search through the pages just to find your own file. c. Read everyone's files.

3. You're running late.

a. You call ahead to warn your team you'll be late so they're not further inconvenienced by your tardiness. b. You show up late and hope no one notices. c. You show up late and blame a horrible (imaginary) car wreck that caused traffic to back up for miles.

4. You haven't had a vacation day in months and realize you'd like to take tomorrow off.

a. Tell your boss you need to use a vacation day to unwind and recharge. b. Start coughing and mention you feel bad so that you've built a convincing reason to call in sick. c. Wait until the morning when you know the boss hasn't arrived. Leave a message saying an emergency's

come up and you can't make it in today.

5. In the middle of the most boring business meeting, you realize you could be more productive (or less bored) if you were at your desk instead.

a. Grin and bear it because it would be rude to leave. b. Pretend to have received an urgent call or e-mail and go back to your desk to work. c. Pretend to visit the restroom but go back to your desk and update your Facebook.

6. You know the boss is in a terrible mood. You also know your co-worker is about to go ask the boss for a ridiculously large raise.

a. You quietly warn your colleague that the boss is probably going to throw scissors at him if he goes in there today.

b. You mind your own business because you don't want to get involved. c. You don't mention the boss' bad mood and instead get your colleague fired up and encourage him to triple

the salary request.

7. It's 3 p.m. the day before Thanksgiving and everyone is on vacation. The phone hasn't rung once and no e-mails have come in.

a. You stay at your desk until 5 p.m. because it's your job. b. You wait 30 more minutes to make sure nothing comes up, and then you leave. c. Ha! You've been gone since noon.

Textbook: Dlabay, Burrow, and Kleindle. Principles of Business 8e. Mason, OH: South-Western Cengage Learning, 2012, 2009. Print.

PRINCIPLES OF BUSINESS, FINANCE, AND MARKETING

8. The boss loves the ideas you pitched to everyone and can't stop showering you with accolades. The problem is, the ideas were a joint effort between you and your colleague. a. You say, "Thanks, but I didn't work alone. Sheila worked just as hard as I did." b. You take the praise, and eventually tell Sheila what happened and that you didn't know how to tell the boss. c. You accept the accolades and try to get Sheila fired before she finds out you've stolen the spotlight.

9. You notice a coworker with broccoli in their teeth. What do you do? a. Kindly tell them. b. Ignore it. c. Start laughing. Ask others to join in.

10. You are listening to music at your desk when someone nearby asks you to turn it down. What do you do? a. Apologize; turn it down to a reasonable level. b. Turn it down, then turn it back up a few minutes later. c. Tell them to mind their own business.

Textbook: Dlabay, Burrow, and Kleindle. Principles of Business 8e. Mason, OH: South-Western Cengage Learning, 2012, 2009. Print.

PRINCIPLES OF BUSINESS, FINANCE, AND MARKETING

Ethics Quiz Key If you scored: All A's -- You're the poster child for ethics.

We should all be as pure as you. As long as you're not gloating about your ethical infallibility, you serve as a great role model for those around you. Mostly A's -- You're not perfect, but you're still a role model. No one's perfect, so you shouldn't feel too bad. Every now and then you stray, so just listen to the little voice that tells you to do the right thing most of the time a little more often. Mostly B's -- You've forgotten a few things your parents taught you. You could do worse -- much, much worse -- but you still stray from the right decision now and then. Just think twice before you make a few decisions and you'll be good to go. Mostly C's -- You're far from perfect but could be worse. OK, sometimes you teeter close the edge of unethical and might be damaging your career. You can still redeem yourself now and then. With a little hard work, you can probably perform some damage control and get on the right track. All C's -- You'd steal candy from a baby. And laugh about it. Let's be honest, your reputation is probably not so great. In fact, people probably check their wallets once you've left to make sure nothing's stolen. Now's the time to decide if you want to start fresh with strong relationships and a better reputation. Questions 1-8 from Anthony Balderrama is a writer and blogger for and its job blog, The Work Buzz. He researches and writes about job search strategy, career management, hiring trends and workplace issues. Questions 9 and 10 from

Textbook: Dlabay, Burrow, and Kleindle. Principles of Business 8e. Mason, OH: South-Western Cengage Learning, 2012, 2009. Print.

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