Concept – COMMUNICATION - Trinity Valley Community …



RNSG 1324Concept-Based Transition to Professional Nursing PracticeConcept – COMMUNICATIONConcept DefinitionCommunication is the process of interaction between people where symbols are used to create, exchange, and interpret messages about ideas, emotions and mind-states.ExemplarsInterpersonal Inter-professional – SBAR, Electronic Healthcare Records (EHR) Intrapersonal Peers and Healthcare Team MembersAssertive CommunicationTherapeutic CommunicationObjectivesExplain the correlation between the listed exemplars to the concept of communication (including definition, antecedents and attributes). Describe the communication process, identifying factors that influence communication.Differentiate among verbal, nonverbal, and metacommunication.Explain the nature of the nurse-patient relationship.Analyze conditions which place a patient at risk for ineffective communication.Identify when a barrier or impairment (negative consequence) is developing or has developed.Analyze conditions in which professional nurse utilizes the applicable listed exemplars to promote effective Communication.Apply the nursing process (including collaborative interventions) for individuals experiencing communication imbalance and to promote effective communication.Describe effective Communication with Peers and Healthcare Team Members.Explain Therapeutic Communication versus Assertive Communication.AssignmentsReview the following from previous course(s)Developmental stages in relation to language development. Utilize anatomy and physiology notes regarding nervous system conduction and intactness for interpretation of data.Prior to classFollow the “Read Me” File under the Communication Module on CanvasReview the Communication Concept Analysis Diagram with explanation Complete the assigned readings*Page numbers, assignments, and other lecture information will be posted on blackboard.Giddens (2017) Chapter 45Yoost (2015) Chapters 3 & 10Zerwekh (2015) Chapter 12Concept content outline:Sub Concepts: ProcessFour Levels of CommunicationVerbal, Nonverbal, Meta-communicationDocumentation Positive Outcomes: Patient AdvocacyPatient SatisfactionImproved OutcomesPatient EducationShared Meaning Negative Outcomes: Frustration/Anger Nontherapeutic Response by Nurse Miscommunication Safety Issues Peers and the Healthcare Team MembersAssertive CommunicationDefinitionCharacteristics of assertive communicationCharacteristics of the assertive communicatorConsiderations to enhance the effectiveness of assertive communicationFramework to develop assertive communicationExamplesTherapeutic CommunicationVerbal TechniquesNonverbal TechniquesNontherapeutic CommunicationDefense Mechanisms N:ADN Syllabus/CBC Curriculum/Transition Summer 2017/RNSG 1324/Communication Revised 3/17 ................
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