Chase by Phone Menu Guide - Chase Online | …
Business ServiceLine
Easy
Convenient
Whether you need to check an account balance,
transfer funds or make a payment, Business
ServiceLine is the easy, convenient and secure
way to do practically all of your banking.
Using Business ServiceLine is easier than ever!
? Option to use 2-digit account codes instead of complete account
numbers when selecting accounts. Press *8 to hear a list of accounts
& corresponding account codes.
? To customize your 2-digit account codes or Autoplay set-up, press *0
at any time to speak with a Telephone Banker.
Business ServiceLine is available 24 hours a day, 7
days a week from any phone. Just think ¨C you can bank
from your office, home and even your car.
Business ServiceLine
1-800-CHASE38 (1-800-242-7338)
Para espa?ol, llame al 11-888888-62CHASE (1(1-888888-622622-4273)
PRESS 1
PRESS 2
PRESS 3
For Account Information including Money Market and Funds Transfers**
For
Business
Credit
Information
and
payments
To apply for
Business Credit,
New Accounts,
our Branch &
ATM Locator or
the Employee
Directory
User ID or Debit Card
Authentication
Account Number
Authentication
PRESS 4
PRESS 5
PRESS *0
For Funds
Verification and
Internet
Customer
Service
To speak
your
choices
To speak
with a
Telephone
Banker
PRESS 1
THEN PRESS:
For Checking
Accounts
PRESS 2
1
Select account
For Savings &
Money Market
Accounts
PRESS 3
For CD or IRA
PRESS 4
To Transfer
Funds
3
Confirm your maturity
date, current value,
accrued interest
and current rate.
7 PM Cutoff for
posting
same day
PRESS 1
PRESS 2
For transaction history and
search options
For loan
& line
information &
payments
For credit
card
information
& payments
For hold info & pending
transactions
4
To transfer funds
5
For debit card options
6
To re-order checks or
place a stop payment
7
To make a credit card or
loan/line payment
9
To select another account
*7 To return to Main Menu
PRESS STAR
For Other
Options
2
For account balance
Help/Star Menu
*
For other options
THEN PRESS:
THEN PRESS:
1 For account
1
information
2 To make a
payment**
PRESS 1
To apply for
Business
Credit or a
new account
To make a
payment**
2 For account
information
PRESS 3
To speak
to a specific
employee
PRESS 1 PRESS 2
To verify
funds on a
check
For
Internet
Customer
Service
PRESS 2
For Branch
&
ATM Locator
The following Star Menu options are available to assist you at any time:
* 1 Repeat what you¡¯ve just heard
* 2 Select another account
* 3 Return to previous menu
* 4 Change your Password
* 5 Obtain information on products and services
* 6 Transfer to Chase By Phone
* 7 Go back to Main Menu
* 8 For a list of accounts and corresponding account codes
* 9 End the call
* 0 Connect to a telephone banker
**Requires authentication using Account Number and Tax Identification Number (TIN), Debit/ATM Card Number
and PIN, or User ID and password (a User ID can be created by speaking with a Telephone Banker)
Rev 07/31/07; Changes Effective 07/31/07
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