Congratulations New Lyoness Member
Congratulations New Lyoness Member!
Step 1. You should have immediately received an email from Lyoness, and you will need to click on the Activation Link to confirm your registration as a Lyoness Trial member. Make sure you write down your Lyoness Member ID# contained in your email and the username you created. Then you will have received a 2nd email with your login information and password. Record them. ()
Step 2. If you provided a cell phone number with texting, you will also receive a text message containing your Pin Code. Record it right away. If you lost the text, you can have it texted again to you from your web office under My Lyoness on far left. Or, you can call the office and ask for it to be emailed to you. (US 646-537-2547 / CA 416-479-8373). You will need your Pin Code to sign up new members and shop thru the Lyoness system.
Step 3. If you plan on referring Lyoness to others, ordering Gift Cards, or becoming a Business Member, you will need to send in a check to your Lyoness Purchase Acct. This money is for Shopping and Signing up New Members and it also activates your membership for life, as do online purchases made with a debit or credit card.
See Appendix section below
Step 4. Get with your recommender to go thru for a web office tour to select your cashback options and learn how to start shopping and getting cash back immediately! You’ll need your username and password to login.
Fill in Web Office Details:
1. Click on My Lyoness tab if not already in your dashboad, Click on My Status, then Personal Details, look over personal details, Click Edit at bottom of window
- Fill in social security number, or appropriate number for your country
- Enter a check mark for “My Referrer May See My Personal Details, and Save
- Click Edit at bottom of Banking Window. Save Then, enter banking info for Standard and Career account for direct deposit, and Save that.
2. Go back up to My Status and Click on Settings
♣ Click on the right hand boxes. Select whether to be paid Cash to your bank account or to send the money to your purchase account (for gift card purchases). Change it as often as you’d like. Save yourself a step of uploading funds and choose “purchase account”.
♣ In the box labeled “Use Cashback from shopping for…”, it is recommended to select “Cashback in the Loyalty Account”. This sends the cash back to your piggy bank filling it up faster. Instead of paying out a little cash, it will help to make more Piggy Banks which pay out much more—we want as many as possible!
Next, How to Get Plugged In
Training for You: Members Only: Register for admittance. Ask your recommender for password to register here. Check out the calendar for important dates, events, and webinar schedules. Listen to Archived Calls. See current passwords
Monday Team Call: 6am PST/9am EST: 712-432-3100 pin 334341# Pam Lewko
Tip of the Day Call: Tuesday/Thursday 12pm EST: 559-726-1200 pin 198242# . Replay: 559-726-1299 pin 198242# (Archived Calls at ) Stephanie Nielson
Back Office Validation (BOV) with Bill Jerrils Conference Line for Audio: Dial: (530) 881-1300 Access Code: 593124# Go to for video screen share. See team email for weekly schedule.
Send Your Prospects: Prospects site. Ask your recommender for current username and password for this site. This has a tendency to change so make sure you have the right one. Current password listed at .
Another Prospect site: as a new corporate site.
Lyoness Child and Family Foundation:
Lyoness Greenfinity Foundation:
Facebook Group: My Cashback Start. You must be a Lyoness Business member and have a Facebook profile in order to join this group. Since it is a closed group, your recommender will need to add you. This group is a great source of information between members and is monitored for accuracy by our leaders.
: A wealth of information in our web office! Click around in your Web Office. See under My Status for Downloads (Appendix) and Video Tutorials, and under About Lyoness for Cash Back Magazine.
Prospecting Video – All About Lyoness: Use this 27 min. video to explain the Cashback With Every Purchase concept as well as the Business Member Opportunity. It is found in your web office under About Lyoness, then How Does Lyoness Work.
: Lyoness news that is updated every 2 weeks. This is a great way to learn more about what’s happening in Lyoness all over the world.
ONLINE SHOPPING IN YOUR LYONESS WEB OFFICE
1. Login into your Lyoness Web Office us or ca
2. Put your courser over “Shopping”
Click on ”Loyalty Merchant Search”
3. A “Loyalty Search” box will appear.
Type in the Name of the Store you want or
Choose from the column on the left listing Shopping categories or search by Cashback type: found in the lighter blue area on the left.
4. Click on the “Store” in which you want to shop.
Click on the blue “Shop Online Now” icon.
5. Make your purchase check out as you normally do with online shopping.
Pay via Credit Card, Bank Card, PayPal or Gift Card, and the use of codes, etc.
You receive Cashback and Loyalty Benefit (money into your Piggy Bank) by shopping through your Lyoness Web Office. Your online purchases should show up as “pending” within 24 to 48 hours. Once that merchant’s return policy period has passed (30 to 90 days), your purchase will be confirmed and your benefits paid.
PURCHASING GIFT CARDS IN YOUR LYONESS WEB OFFICE
1. Login into your Lyoness Web Office at us .or ca
From your Dashboard, confirm that you have sufficient funds in your Purchase Acct.
If not, see Instructions for sending funds to your Purchase Account below.
2. Put your courser over “Shopping”
Click on “Cash Back Gift Card Stores”.
Find the store you wish to purchase gift cards from then:
3. Click the green icon “Order Gift Cards ”
4. Select the card denomination you want and click “Down Pay Order” and click “Accept”
5. Choose the accounting center “AC1” etc and Accept again.
6. If you wish to add more gift cards click on “Gift Cards” in the blue box on the left hand column
7. Select the Merchant for the gift card you wish to purchase and repeat steps 5 & 6.
8. Click “Proceed to Checkout”
9. Click “Send By Mail” and select the physical address to which you want the gift cards mailed. (They are shipped FedEx so do not use a PO Box). If ordering over $300or more, shipping is FREE.
10. Select “Payment from Purchase Account”.
11. Enter your PIN
12. Confirm your Order
13. Click “Complete Order”
Note: Immediately upon completing your order, the funds will be deducted from your purchase account and your Cashback and Loyalty Benefit will be added to your Loyalty Account (Piggy Bank). Be sure your recommender has helped you set your Settings to maximize the funds going into your piggy bank.
APPENDIX
How To: Fax or Email Checks (Personal or Business Checks Only)
Lyoness America: Fax: 001 (646) 537-1728
- Fax: to Lyoness America, or Lyoness Canada with a cover page and the new member's name, ID# and cell phone #
- Email: Make copies of both the front & back side of check either by scanning or taking a photo with your cell phone or camera, and emailing to Lyoness America at paybycheck@lyoness.us . Email is preferred so that you receive a confirming reply email with a ticket number. For other countries, please ask.
1. Make the check out to Lyoness America or Lyoness Canada
2. Include your new Lyoness Member ID# in Memo area
3. Include your Lyoness member name in Memo area
4. Include your cell phone number in Memo area
5. Make a photo copy of the front side & back side of the check by scanning, or camera
• Note: Cashiers checks and Money Orders cannot be accepted when submitting payments via fax or email.
• Questions or issues related to your deposits or down payments should be sent to payments@lyoness.us for U.S. Or for Canada at office@lyoness.ca or call at 646-537-2547 for U.S. and 416-479-8373 for CA
Other Options: Include Dwolla, using Lyoness Lockboxes.
Payment via MAIL to a Lockbox location:
In addition to their New York address, Lyoness offers regional lockboxes for mailing in check payments.
Checks received before 4:30 pm will be deposited same-day. (Clearance time is dependent on individual banking standards.)
All Checks must have your Member ID written on the check Memo Line, and be addressed to one of the following locations closest to you:
Lyoness America Inc
P.O. Box 101211
Pasadena, CA, 91189-0005
Lyoness America Inc
26039 Network Place
Chicago, IL 60673-1260
Lyoness America
350 5th Avenue Suite 271
New York, NY 10118
Dwolla: Set up an account at and follow the directions for funding your Dwolla account. When you have money available, you can send money to the Lyoness Dwolla account: Lyoness America 812-736-1869
Lyoness Canada (416-479-8373) Lyoness Canada: Fax: 001 416 479 8372
Go to RBC (Royal Bank of Canada) and make a deposit to Lyoness Canada
Lyoness RBC account: Transit number: 00002 Account number: 1231331
If you already have an account there, you can make an account to account transfer.
You must send in proof of this payment with receipt, deposit slip, or confirmation document
By Fax: 416-479-8372
By Email: office@lyoness.ca
You must include your Member Name and Member ID in the Memo area of the check.
By Mail: You can send check or money order by mail to Lyoness
Lyoness Canada Inc. 5000 Yonge Street Suite 1706 North York, ON M2N 7E9
1 Send money by e-mail with other banks than RBC
2 The new email address payments@lyoness.ca and/or office@lyoness .ca is where members can send money to and very important: they must immediately send a regular email to this same address with the password they give for the transfer, so we can accept the money. Make sure to put your ID number and the amount you transferred.
We deposit the money to the members purchase account once a day.
Here are the details of the email money transfer:
What is Interac e-Transfer?
Interac e-Transfer is a service that transfers money directly from your personal bank account to anyone who has an email address and a personal bank account at a Canadian financial institution. (Lyoness will receive the transfers to payments@lyoness.ca and/or office@lyoness.ca where the money will be deposited into your purchase account once a day)
How does it work?
Once you have registered for the Interac e-Transfer service at your online bank (usually it is a free service provided by your bank), it all happens in four easy steps. These steps apply to TD Canada users, but other banks are similar to this:
1. Add Recipient
After registering for email money transfer (usually a free service in your online bank), you will add the name and email address of recipient to your personal Recipient List. You will also create a Security Question and Answer specific to the recipient. This Security Question and Answer, which you create prior to the transfer taking place, is used to ensure the identity of the recipient (that is Lyoness). If the security question is not answered correctly by Lyoness, you will be advised via email and instructed how to deposit the money back into your account. (After we receive the email notification that you are sending money to us, we will be waiting for your regular email to payments@lyoness.ca or office@lyoness.ca containing the Security Answer or password so we can receive the money)
2. Send Money
After completing a 'Send Money' request and receiving a confirmation number, the money will be withdrawn immediately from your bank account. An email will be sent to Lyoness (at payments@lyoness.ca or office@lyoness.ca or both to make sure) advising us of the incoming Interac e-Transfer. Banks usually limit you how much money you can transfer maximum.
3. Receive Money
To receive the money, Lyoness reads the bank`s email notification and follows the instructions (including correctly answering the Security Question that you have to email us with, so we will not be able to accept your transfer until you email us the password).
There is no service fee to receive an Interac e-Transfer. However, the sender must pay a fee. At TD Canada, this comes to $1.50 per transaction and depending on what kind of account the sender has, another $1 may apply. It is still a very cheap solution compared to wire transfers.
4. Complete Transfer
Once Lyoness has deposited the money, you will receive an email notification confirming the completion of the transfer. You should see the money on your purchase account within a day.
How secure is this method of transferring money?
Email carries only the notification of the pending transfer. It does not include any personal account information. To transfer the money between your account and the recipient's account, the banks use reliable and secure payment networks that have been in place for a number of years. Furthermore, to identify the recipient when collecting the money, the recipient must successfully log in to their online banking service and correctly answer the Security Question before receiving the money. This is why we need your email with the password in it.
Other Options:
For bank payments you can:
1) Go to an RBC bank (Royal Bank of Canada) and make a deposit there. Or if you have your own RBC account, you can make an account to account transfer. We require a proof of this payment. Please send a receipt, deposit slip, or confirmation document by fax(416-479-8372) or email to our offices. You must include your name and member ID so we can direct it accordingly.
Payments should be directed to our bank account at RBC: Transit number: 00002 Account number: 1231331
OR
2) You can send a cheque or money order to our office by mail (Address is found below).
*Please note it takes up to 24 hours to book the funds into the Lyoness account from when we receive the proof of payment
For payments:
Please direct payment to the Lyoness account: RBC: 00002 (transit) 1231331 (account)
And fax us the proof of the payment, along with your name and member id.
OR
Mail to:Lyoness Canada Inc., 5000 Yonge Street, Suite 1706, North York, ON M2N 7E9
Tel: 001 416-479-8373
Lyoness Conditions
Lyoness is a global shopping community fueled by our shopping. Every new member is signed up with a free 30 day trial membership that is activated for life with an initial purchase of any value within the first 30 days. One of the benefits of shopping in the Lyoness system is being able to put a down payment towards future shopping. When members have shopped $300 then a minimum downpayment of $225 to $1500 is allowed and your units are immediately placed in the accounting system. And for Premium members; $600 in shopping will allow up to $3000 maximum towards future shopping. Ask for details.
Marketing Issues: We cannot use the Lyoness name or Logo anywhere publicly, or with online marketing, or social media, or any advertising or promotional materials or other printed or electronic material (such as banner ads, advertisements on cars, flyers or handouts, mailings or spam).
Breach of this provision may result in termination of the Member Agreement.
(See full Terms and Conditions in your Web Office)
Marie Leonard
Premium Team
Lyoness Canada
Office: 705-272-6778 est
leonardmari@
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