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Annual Price Changes Broadband & Line Packages Calling Packages & Charges BT TV BT Mobile TNT Sports Early Termination Charges Billing and other Miscellaneous Charges Packages we no longer sell Glossary & Useful Numbers

BT Consumer Price Guide

Effective from 20th October 2023*

*Pricing is correct as per the date shown.

For the current version of this document, please refer to tariffguide.

Annual Price Changes

If you sign up to a new contract for: BT Landline (including call charges, features, add-ons and plans); BT Mobile (including plans, monthly add-ons and call, text and data charges); BT Broadband; BT TV or TNT Sports (including TV and Sport add-ons)

The monthly price will increase every year from March. That increase is based on a percentage comprised of i) the Consumer Price Index (CPI) Rate of inflation which is published in January of each year (ignoring any negative figures) plus ii) 3.9%.

Other terms, prices and products might also change at any time while you've got a contract with us. See prices for details.

What does this mean for the BT Landline prices shown in this Tariff Guide? This means the below BT Landline charges will be increased each year from March by i) the Consumer Price Index rate of inflation which is published in January of each year (ignoring any negative figures) plus ii) 3.9%:*

Standard Line Rental; Line Rental Plus; UK Call Rates; UK Calling Plans; International Call Rates; (CPI plus 3.9% applies to all international calling rates except where the EU regulatory price cap applies). International Calling Plans; Call Set up fees;

*Excludes BT Basic & Line only discount customers

What does this mean for the BT Broadband prices shown in this Tariff Guide? This means the below BT Broadband charges will be increased each year from March by i) the Consumer Price Index rate of inflation which is published in January of each year (ignoring any negative figures) plus ii) 3.9%:

Unpackaged Broadband ? monthly fee; and Early Termination Charges.

What does this mean for the BT Mobile prices shown in the Tariff Guide? This means the below BT Mobile charges will be increased each year from March by i) the Consumer Price Index rate of inflation which is published in January of each year (ignoring any negative figures) plus ii) 3.9%.

 BT Mobile - Plan Rental ? Standard; BT Mobile ? Plan Rental - BT Broadband Households; Early Termination Charges; Monthly Add-Ons; UK Call, Texts and Data Rates; International Call Rates (CPI plus 3.9% applies to all international calling rates except where the EU regulatory price cap applies); Roaming Calls, Text and Data Rates.

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Broadband & Home Phone Options

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Connection Charges - Residential Lines

Home Phone only

Connection Charge

(when taken with the following services)

Copper Broadband Package*

Superfast Fibre Broadband Package*

Home Essentials

New Installation

All Customers

?140.00

?49.99

Working Line

New / Existing Customers

?70.00

Takeover

?0

Home Movers

?0

?0

?0

* You've got from the day you place your order until your cooling-off period ends to cancel your Broadband package. But if you do this after your line has been connected, you must pay the full connection charge detailed in the table above for a single Home Phone only line.

Excess Construction Charges

The charges detailed in the table above are our normal connection charges and we will usually quote these when you place an order, but your order is always subject to survey. The price may be higher if special plant or works (like ducts or poles or construction work) are required. We will tell you if the charge will be higher and get your agreement to proceed before we start any work. For details of excess construction charges refer to Section 45 Part 1 of the BT Price List.

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