Retail Fixed Line Tariff List - Telkom

Retail Fixed Line Tariff List

1 September 2019

Telkom Tariff List Effective Date: 2019/09/01 VAT = 15%

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- TELKOM RETAIL FIXED LINE TARIFF LIST: 1 SEPTEMBER 2019 -

Item:

A1 TELEPHONY SERVICE A1.1 MAIN SERVICES A1.2 TELEPHONE FACILITIES, SERVICE CHARGES AND EXTENSIONS A1.3 SIP TRUNKING A1.4 ENHANCED VOICE SERVICES A1.5 MISCELLANEOUS CHARGES A1.6 DOMESTIC TELEPHONE CALL CHARGES

A2 TELEMATICS SERVICES A2.1 MISCELLANEOUS CHARGES A2.2 RESERVED A2.3 RESERVED A2.4 TELKOM ENHANCED FAX A2.5 DATEL A2.6 RESERVED A2.7 SAPONET-P A2.8 DIGINET A2.9 DIGINET PLUS A2.10 RESERVED A2.11 FRAME EXPRESS A2.12 IP NETWORK ACCESS A2.13 RESERVED A2.14 VIPDial AND VIPLink A2.15 METROLINK

A3 LEASED LINE SERVICES A3.1 VOICE GRADED LEASED LINES A3.2 MEGALINE / INTER NODAL TARIFFS A3.2A MEGALINE PLUS (SILVER) A3.2B ATM EXPRESS A3.3 RESERVED A3.4 METROLAN A3.5 BROADCASTING SERVICES

Part B: INTERNATIONAL SERVICES Part C: EXPLANATORY NOTES Part D: IMPORTANT GENERAL NOTES

Page no:

2 6 12 13 34 35

42 42 42 43 44 44 44 45 46 51 51 51 51 51 51

52 53 56 57 62 62 63 64 72 80

Telkom retail tariff list 1 September 2019 Effective date 2019/09/01 VAT=15% Last updated 2019/12/11

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- TELKOM RETAIL FIXED LINE TARIFF LIST: 1 SEPTEMBER 2019 -

A1 TELEPHONY SERVICE

A1.1 MAIN SERVICES A1.1.1 Installation and transfer charges

Item INSTALLATION AND TRANSFER CHARGES: A1.1.1 (AUTOMATIC AND MANUAL EXCHANGES)

a

(i)

(ii) b

(i)

(ii) (iii) c (i) (ii) d e f g h i j (i) (ii) k (i)

(ii)

l m n

Billed Residential service (exchange connection)

Notes 1b/5d

Where more than one service is provided/transferred

simultaneously, per service

Note 5d

Where a site visit is not required (REUEC) Note 13a

Business service (exchange connection) Note 5d

Where more than one service is provided/transferred

simultaneously, per service

Note 5d

Where a site visit is not required (REUEC) Note 13a

Reserved

Reserved

Reserved

Reserved

Shared service

Party-line service

Multi-party line service (automatic exchanges only)

Social Pensioner

Note 1a

Customer 70 years and older

Election telephone (temporary)

Note 1e

Parliamentary Residential telephone: Note 1f

New service

Service left in situ

Telephone service on board a ship

Note 16a

Ships moving from one quay to another (line and

apparatus)

Telephone service on board a ship (exceeding a

period of 3 months)

Payphone prepayment type (agency version)

Reserved

Outdoor transfer

Note 9c

Installation New

Excl VAT

638.55

574.27 385.17 638.55

574.27 385.17

-

638.55 638.55 638.55 169.01 525.24 638.55

638.55 268.82 Item B2.4

Item B2.4

Item B2.4 638.55

New Incl VAT

734.33

660.41 442.95 734.33

660.41 442.95

-

734.33 734.33 734.33 194.36 604.03 734.33

734.33 309.14 Item B2.4

Item B2.4

Item B2.4 734.33

Indoor transfer ( Note 9a/e)

New

New

Excl VAT Incl VAT

535.37

615.68

458.01 -

535.37

526.71 -

615.68

458.01 -

-

526.71 -

-

535.37 535.37 535.37 169.01 525.24 535.37

615.68 615.68 615.68 194.36 604.03 615.68

535.37 535.37

-

615.68 615.68

-

535.37

615.68

Telkom retail tariff list 1 September 2019 Effective date 2019/09/01 VAT=15% Last updated 2019/12/11

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- TELKOM RETAIL FIXED LINE TARIFF LIST: 1 SEPTEMBER 2019 -

A1.1.1a Installation of temporary telephone services (Business customers)

Item INSTALLATION OF TEMPORARY TELEPHONE

*Installation

A1.1.1a SERVICES

New

Excl VAT

aa

Exchange connection ? single

900.83

- 1 month

262.28

- 2 months

524.56

bb

Exchange connection ? multiple

836.55

cc

Telkom ISDN 2 ? single

1,329.51

- 1 month

433.87

- 2 months

867.74

dd

Telkom ISDN 2 ? multiple

1,286.38

ee

Telkom ISDN 2a ? single

1,681.71

- 1 month

459.35

- 2 months

918.70

ff

Telkom ISDN 2a ? multiple

1,632.82

gg

Telkom ISDN PRA

- 1 month

60,148.50

- Additional month

5,472.09

- 2 months

10,944.18

hh

Temporary DSL (Faster)

- 1 month

1,857.85

- Additional month

524.56

- 2 months

1,049.12

ii

Temporary DSL (Fastest)

- 1 month

1,968.38

- Additional month

635.09

- 2 months

1,270.18

jj

DSL Elite **

- 1 month

1,132.46

- Additional month

437.72

- 2 months

875.44

kk

DSL Elite **

- 1 month

1,220.18

- Additional month

525.44

- 2 months

1,050.88

* Installation charge includes one month's rental for the applicable service

** DSL Elite and Elite Plus temporary tariffs exclude the exchange connection in a. above

New Incl VAT

1 035.95 301.62 603.24 962.03

1 528.94 498.95 997.90

1 479.34 1 933.97

528.25 1 056.51 1 877.74

69 170.78 6 292.90

12 585.81

2 136.53 603.24

1 206.49

2 263.64 730.35

1 460.71

1 302.33 503.38

1 006.76

1 403.21 604.26

1 208.51

Telkom retail tariff list 1 September 2019 Effective date 2019/09/01 VAT=15% Last updated 2019/11/06

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- TELKOM RETAIL FIXED LINE TARIFF LIST: 1 SEPTEMBER 2019 -

A1.1.2 Monthly rental (Automatic exchanges)

Item MONTHLY RENTAL:

A1.1.2 (AUTOMATIC EXCHANGES)

a (i) a

(ii) (iii)

(iv) (v) (vi) (vii) (viii) (ix) (x)

(xi)

(xii)

Residential service (exchange connection) Note 1b

Optional InfinitCall Plan/Price cap R14.38 (Excl. VAT)

* Business service (exchange connection)

PrepaidFone (no longer provided)

- Reserved

- Reserved

- Reserved

- Reserved

- Reserved

Multi-party line service

Election telephone service

Note 1e

Parliamentary residential telephone service Note 1f

Payphone prepayment type (agency version)

Chatterbox/Tetabox/Easicoin (exchange connection)

Telephone on board a ship

Party-line service

- Residential

- Business

Exclusive party-line service (Per station)

- Residential

- Business

FLLA service (like for like):

- FLLA Residential exchange connection

- FLLA Business exchange connection

- FLLA Prepaid - Monthly rental option

- FLLA Prepaid - Annual rental option

- FLLA Prepaid - Top-Up plan 1

Ordinary (Note 1g)

New Excl VAT

182.61 108.59 262.28

New Incl VAT

210.00 124.88 301.62

57.09 262.28 182.61 379.96 262.28 Item B2.4

65.65 301.62 210.00 436.95 301.62 Item B2.4

105.28 137.17

121.07 157.75

129.83 162.41

149.30 186.77

182.61 262.28

87.16 190.85 172.04

210.00 301.62 100.23 219.48 197.85

Social Pensioners

(Note 1a)

New

New

Excl VAT Incl VAT

91.30

105.00

-

-

-

-

43.90 -

50.49 -

65.24 -

75.03 -

-

-

-

-

91.30 -

105.00 -

Customers 70 years and older

(Note 1 h)

New

New

Excl VAT Incl VAT

127.83

147.00

-

-

-

-

43.90 -

50.49 -

84.05 -

96.66 -

103.63 -

119.17 -

127.83 -

147.00 -

* The monthly line rental for a business service (exchange connection) includes 150 minutes (75 Telkom to Telkom on-net and 75 Telkom fixed to Telkom mobile). Not applicable to business customers with calling and/or discount plans (with the exception of XtraTime and SurfAnytime) and unused minutes will not be carried over to the following month.

A1.1.3 Reserved

Telkom retail tariff list 1 September 2019 Effective date 2019/09/01 VAT=15% Last updated 2019/12/11

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