May I please speak with $$FirstName$$ $$LastName$$

I liken this to your car running out of warranty. It the case of the vehicle, you don't run right out and get a new car, but rather, you keep on driving it. Being out of warranty just means that if you encounter a problem, the manufacturer won't repair it anymore. In addition, there may not be any more recalls on that car. Same with Windows 7 ... ................
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