Quick Reference Guide - Amadeus

Quick Reference Guide

Trianing and Support

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CONTENTS

SIGN IN & SIGN OUT AIS PAGES OFFICE BRIEFING PAGE HELP TIMATIC CRYPTIC COMMANDS ENCODE/DECODE DATE AND TIME CONVERSIONS MATHEMATICAL CALCULATIONS AVAILABILITY SCROLLING ENTRIES DUAL CITY PAIR AVAILABILITY SCROLLING IN DUAL CITY PAIR AVAILABILITY DIRECT ACCESS TIME TABLE ENTRIES SCHEDULE ENTRIES AVAILABILITY CHANGE ENTRIES EXPLANATION OF AMADEUS ACCESS LEVELS... STATUS CODE SEEN AT SELL TIME FLIGHT INFORMATION MINIMUM CONNECTING TIME DISPLAY CONNECTION POINTS SEGMENT SELL MANDATORY PNR ELEMENTS NAME ELEMENT PHONE FIELD TICKETING ARRANGEMENT

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REFERENCE END TRANSACTION OPTIONAL ELEMENTS OTHER SERVICE INFORMATION SPECIAL SERVICE REQUEST APIS TRAVEL DETAILS APIS PASSPORT INFORMATION WITH PARTIAL DATA APIS VISA INFORMATION APIS ADDRESS INFORMATION ADVANCE SEATING THROUGH SEAT MAP OPEN SEGMENT INFORMATION SEGMENT GHOST SEGMENT FREQUENT FLYER NUMBER EXTENDED SECURITY TICKET NUMBER TRANSMISSION WORKFLOW TO CREATE TICKETLESS AIRLINE BOOKING PRICING ENTRIES POINTS TO REMEMBER PNR RETRIEVAL & DISPLAY PNR CLAIM PNR MODIFICATIONS PNR AND ITINERARY PRINTING SPLIT BOOKINGS HANDLING NON HOMOGENEOUS PNR CONDITION COPY PNR PNR HISTORY PNR RECALL ENTRIES MULTI LIST-SEARCH BY FLIGHT

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SEARCH BY OFFICE QUEUES SEND FREE FLOW TEXT MESSAGE QUEUE NICKNAMES QUEUE SORTATION QUEUE VIEW QUEUE PLANNER QUEUE MONITOR AMADEUS E MAIL E MAIL STATS FARES FARE QUOTE RATE OF EXCHANGE FARE QUOTE EXCESS BAGGAGE CREDIT CARD APPROVAL FARE QUOTE CURRENCY FARE QUOTE DISPLAY HISTORICAL FARES FARE DISPLAY FOR INDIAN AIRLINES' CORPORATE FARES FARE QUOTE DISPLAY CHANGE ENTRIES FARE QUOTE NOTES FARE QUOTE BOOKING CLASS FARE QUOTE ROUTING FARE QUOTE PRICING FARE QUOTE MILEAGE ITINERARY PRICING FARE DIAGNOSTIC BEST PRICER HOTELS ACCESS LEVEL

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BEST AVAILABLE RATE (BAR) GUARANTEE

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HOTEL AIS AND HELP PAGES

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HOTEL LIST DISPLAY

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HOTEL AVAILABILITY

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MOVE TO HOTEL SINGLE COMPANY DISPLAY FOR LINE 3 OF AVAILABILITY

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SCROLLING ENTRIES

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HOTEL SELL

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HOTEL FEATURES

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HOTEL POLICY INFORMATION

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HOTEL PRICING

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HOTEL RATE CHANGE

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HOTEL TERMS

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HOTEL POINTS OF REFERENCE

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HOTEL MODIFICATIONS / CANCELLATION

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CARS

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ACCESS LEVELS DESCRIPTION

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CAR LIST DISPLAY

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CAR AVAILABILITY DISPLAY

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CAR RATE FEATURES, CAR TERMS

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CAR SCROLLING ENTRIES

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CAR SELL

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CAR MODIFICATIONS

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CUSTOMER PROFILE

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AMADEUS SITES

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LIVE CHAT

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AMADEUS LEARNING CITY

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GENERAL DOS AND DONTS FOR RESERVATIONS

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