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TEL: 012 810-7182/ 8604/ 8991 REF: S4/5/1/B

DEPARTMENT OF HOME AFFAIRS: HEAD OFFICE

FOREIGN OFFICES

PROVINCIAL OFFICES

GOVERNMENT PRINTING WORKS

FILM AND PUBLICATION BOARD

REFUGEE APPEAL BOARD

IMMIGRATION ADVISORY BOARD

STANDING COMMITTEE FOR REFUGEE AFFAIRS

HUMAN RESOURCE MANAGEMENT CIRCULAR MINUTE NO P1 OF 2011

VACANCIES IN THE DEPARTMENT

Are you looking for an exciting and challenging career in a rapidly changing organisation?

The Department of Home Affairs has embarked on an extensive turnaround programme, aimed at developing a culture of responsiveness and improved service delivery. We are looking for committed, passionate and talented individuals to form part of a new leadership team, equipped with the right skills to deliver a world-class service.

If you have what it takes to serve the needs of South Africa’s citizens, residents and visitors and your credentials meet the requirements of this position - then respond before the closing date. Join our leadership team in transforming our vision into a reality.

The Department of Home Affairs is an equal opportunity and affirmative action employer. It is our intention to promote representivity (race, gender, disability) through the filling of positions. Candidates whose appointment/ transfer/ promotion will promote representivity will receive preference.

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Successful candidates will be subjected to security clearance procedures.

POSITION NO 1 : SENIOR PERSONNEL PRACTITIONER

SALARY LEVEL : Basic salary of R174 117 per annum (Level 8). In addition to the stated salary, DHA offers a range of market-related service benefits.

CENTRE : Northern Cape Provincial Manager’s Office, Kimberley

REF NO : HRMC P1/11/1

REQUIREMENTS : A Senior Certificate or equivalent qualification plus relevant experience. A three year relevant tertiary qualification (NQF Level 6) will be an advantage, Experience in the Performance Management and Development System, Recruitment , Selection and Appointment, Condition of Service environment, Knowledge and application of applicable HR prescripts and legislations, Knowledge of PERSAL and other HR Systems, Record Management, Knowledge of task planning and allocation, Knowledge and understanding of the Public Service Regulatory Framework, Computer literacy, A valid driver’s licence and willingness to travel are essential.

KEY PERFORMANCE The successful candidates will be responsible for amongst others,

AREAS : the following specific tasks: Facilitate the implementation of HR policies and procedures so that the understanding, implementation and practice of policies and procedures across Province is consistent and standard, Supervise the effective administration of Human Resource functions, amongst others: Condition of Service, Recruitment and Selection, Performance Management Development System, Produce quality reports regarding turnaround times, documents processed and error rates, Maintain the filling and record/documented system according to DHA requirements, Provide advice and assistance to staff members in the execution of their daily tasks, Allocate work to staff members and monitor their progress against daily targets or goals, Perform end of day duties to ensure effective reporting, identification of issues and capturing of performance statistics, Identify Human Resource related challenges and ensure attendance thereof, Oversee the performance of the staff members, identify and address performance related issues, Facilitate and direct staff in dealing with leave and other Human Resources administration requirements within the unit, Build and coach an effective team to ensure the processing/administering of all functions, Encourage a culture of customer focus, counter corruption and service delivery, Assist staff in the effective utilisation of technology and technology infrastructure within the functional unit, Provide on the job training and mentoring to all staff relating to the effective operation of their functions (Including new staff), Act as Custodian for all new processes, systems or practices, Ensure that all team members have the tools, templates and relevant equipment to deliver on service requirements.

POSITION NO 2 : CHIEF ADMINISTRATION CLERKS (138 POSITIONS)

SALARY LEVEL : Basic salary of R140 208 per annum (Level 7). In addition to the stated salary, DHA offers a range of market related service benefits

CENTRE : a) Various Offices, Eastern Cape Province (24 Positions)

REF NO : HRMC P1/11/2a

CENTRE : b) Various Offices, Free State Province (16 Positions)

REF NO : HRMC P1/11/2b

CENTRE : c) Various offices, Gauteng Province (22 Positions)

REF NO : HRMC P1/11/2c

CENTRE : d) Various offices, Kwa-Zulu Natal Province (27 Positions)

REF NO : HRMC P1/11/2d

CENTRE : e) Various offices, Limpopo Province (18 Positions)

REF NO : HRMC P1/11/2e

CENTRE : f) Matsamo Local, Mpumalanga Province (1 Positions)

REF NO : HRMC P1/11/2f

CENTRE : g) Various offices, North West Province (22 Positions)

REF NO : HRMC P1/11/2g

CENTRE : h) Various offices, Northern Cape Province (3 Positions)

REF NO : HRMC P1/11/2h

CENTRE : i) Various offices, Western Cape Province (5 Positions)

REF NO : HRMC P1/11/2i

REQUIREMENTS : Grade 12 Certificate. A Post matric qualification will be an added advantage, Previous experience within the DHA will be an added advantage. Knowledge of DHA front office systems, Proven client focus and orientation experience, Supervisory experience will be an added advantage, Sound interpersonal skills, Honesty and integrity, Basic Computer Literacy and Numeracy, Good written and verbal communication skills, Willingness to work extended hours including overtime, weekends and shifts are critical. Preference will be given to candidates from the local area where the offices are based.

KEY PERFORMANCE The successful candidate will be responsible for, amongst others, the

AREAS : following specific tasks: Serve as a direct point of contact for clients. Assist clients in completing application forms and verifying that they are filled in appropriately in accordance with DHA requirements, standards and guidelines. Execute Civic Services Front Office application processes Resolve problems or complaints within scope of the work area. Assist with any duties required by management in the quest for client service excellence. Provide highest level of prompt and friendly client service. Render services in mobile units where required. Ensure and assist with the rolling and capturing of Finger-prints. Update the Track and Trace system. Receive and sort enabling documents. Assist with the verification and processing of clients application forms in accordance with DHA requirements, standards and guidelines. Execute Civic Services Back Office application processes.

POSITION NO 3 : FRONT AND BACK OFFICE CLERKS (169 POSITIONS)

SALARY LEVEL : Basic salary of R113 568 per annum (Level 6). In addition to the stated salary, DHA offers a range of market related service benefits

CENTRE : a) Various Offices in Northern Cape (20 Positions)

REF NO : HRMC P1/11/3a

CENTRE : b) Various Offices in Gauteng (149 Positions)

REF NO : HRMC P1/11/3b

REQUIREMENTS : Grade 12 Certificate. A Post matric qualification as well as previous experience within the DHA will be an added advantage. Proven client focus and orientation, Sound interpersonal skills, Honesty and integrity, Basic Computer Literacy and Numeracy, Good written and verbal communication skills, Willingness to work extended hours including overtime, weekends and shifts are critical. Preference will be given to candidates from the local area where the offices are based.

KEY PERFORMANCE The successful candidate will be responsible for, amongst others, the

AREAS : following specific tasks: completing application forms and verifying that they are filled in appropriately in accordance with DHA requirements, standards and guidelines. Execute Civic Services Front Office application processes Resolve problems or complaints within scope of the work area. Assist with any duties required by management in the quest for client service excellence. Provide highest level of prompt and friendly client service. Render services in mobile units where required. Ensure and assist with the rolling and capturing of Finger-prints. Update the Track and Trace system. Receive and sort enabling documents. Serve as a point of contact for clients. Assist with the verification and processing of clients application forms in accordance with DHA requirements, standards and guidelines. Execute Civic Services Back Office application processes.

POSITION NO 4 : ADMINISTRATION CLERK: HOSPITALS (56 POSITIONS)

SALARY LEVEL : Basic salary of R94 575 per annum (Level 5). In addition to the stated salary, DHA offers a range of market related service benefits

CENTRE : a) Various Hospitals, Eastern Cape Province (6 Positions)

REF NO : HRMC P1/11/4a

CENTRE : b) Various Hospitals, Free State Province (6 Positions)

REF NO : HRMC P1/11/4b

CENTRE : c) Various Hospitals, Gauteng Province (11 Positions)

REF NO : HRMC P1/11/4c

CENTRE : d) Various Hospitals, Kwa-Zulu Natal Province (11 Positions)

REF NO : HRMC P1/11/4d

CENTRE : e) Various Hospitals, Limpopo Province (7 Positions)

REF NO : HRMC P1/11/4e

CENTRE : f) Various Hospitals, Mpumalanga Province (4 Positions)

REF NO : HRMC P1/11/4f

CENTRE : g) Various Hospitals, North West Province (4 Positions)

REF NO : HRMC P1/11/4g

CENTRE : h) Various Hospitals, Western Cape Province (7 Positions)

REF NO : HRMC P1/11/4h

REQUIREMENTS : Minimum grade 12 Certificate. Proven client focus and orientation experience, Sound interpersonal skills, Honesty and integrity, Basic Computer Literacy and Numeracy, Good written and verbal communication skills, Willingness to work extended hours including overtime, weekends and shifts are critical. Preference will be given to candidates from the local area where the offices are based.

KEY PERFORMANCE The successful candidate will be responsible for, amongst others, the

AREAS : following specific tasks: Receive notice of birth, Collect relevant supporting documentation and perform online verification of informant, Submit for approval and capturing, Issue certificate and hand over to client, Receive BI-1663 and relevant supporting documents, Obtain informants ID, verify ID with BI 1663 and perform online verification of informant, Stamp deceased ID book, verify informant and make copies of informants’ and deceased’s ID books and attached to BI-1663. complete handwritten death certificate (BI-20). Register death/ late registration of death and print certificate (BI-5), Issue removal order (BI-14) and hand over to informant.

Applications should be posted or hand delivered to the following addresses:

1. Province : Eastern Cape Province

Address : Department of Home Affairs: 11 Hargreaves Avenue, King William’s Town, 5600 or Private Bag X7413, King William’s Town, 5600

Enquiries : Mr S Mapukata, Tel No (043) 642 2178

2. Province : Free State Province

Address : Department of Home Affairs: 40 Victoria Road, Willows, Bloemfontein or P O Box 12262, Brandhof, 9324

Enquiries : Ms E Fourie, Tel No (051) 430 3900/3909

3. Province : Gauteng Province

Address : Department of Home Affairs: Cnr De Beer and De Korte Street, Braamfontein, Johannesburg , 2017 or Private Bag X108, Braamfontein, 2017

Enquiries : Ms M Kau / Ms B Modiba, Tel No (011) 242 9000

4. Province : KwaZulu-Natal Province

Address : Department of Home Affairs: 92 Armstrong Avenue, La Lucia or Private Bag X 06, Durban North, 4016

Enquiries : Mr M Mncwabe, Tel No (031) 583 8800/22

5. Province : Limpopo Province

Address : Department of Home Affairs: 89 Biccard Street, Polokwane, 0700 or Private Bag X9517, Polokwane, 0699

Enquiries : Mr E Maluleka, Tel No (015)297 5803/4

6. Province : Mpumalanga Province

Address : Department of Home Affairs: 16 Nel Street, Bateleur Bulding, Second Floor or Private Bag X 11264, Nelspruit, 1200,

Enquiries : Mr R Steyn, Tel No (013) 753 9500

7. Province : North West Province

Address : Department of Home Affairs: Cnr Sheppard and Carrington Street, Mafikeng, 2745 or Private Bag X 119, Mafikeng, 2735

Enquiries : Ms M Molete, Tel No (018) 397 9901/10

8. Province : Northern Cape Province

Address : Department of Home Affairs: 69 Du Toit Span Road, ABSA CBD Building, 2nd Floor, Kimberley, 8300 or Private Bag X 6073, Kimberley, 8300

Enquiries : Mr M Phutiyagae, Tel No (053) 8076 6700/1

9. Province : Western Cape Province

Address : Department of Home Affairs: 60 St Georges Mall, Reserve Bank Building, 13Th Floor Cape Town or Private Bag x9031, Cape Town, 8000

Enquiries : Ms L Smith, Tel No (021) 488 1400/15

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INSTRUCTIONS TO CANDIDATES

▪ Applications must be submitted on the Application for Employment form (Z.83) obtainable from any Public Service Department or at .za and should be accompanied by a comprehensive CV, including at least two contactable referees (these should be people who recently worked with the applicant), and certified copies of qualifications and Identity Document (with an original certification stamp).

▪ It is the responsibility of applicants in possession of foreign qualifications, to submit evaluated results by the South African Qualification Authority.

▪ Where a valid driver’s licence is a requirement, applicants must attach certified copies of such licences.

▪ Submit a separate application and documentation for each position.

▪ If no contact is made within four (4) months after the closing date of this advertisement, please accept that the application was unsuccessful.

▪ It would be appreciated if the contents of this Circular Minute could be brought to the attention of officers under your supervision.

▪ The closing date for applications is 10 June 2011

Applications received after the closing date or those that do not comply with the requirements, will not be taken into consideration.

▪ No faxes or e-mailed applications will be considered.

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