BC Hydro - We Wai Kai Nation
Off Reserve Supports in BC and Campbell River AreaService Canada ready to helpIf you require assistance accessing services, please complete an online request at: Canada.ca/service-canada-e-serviceA Service Canada officer will contact you within 2 business days.Financial Support for Individuals: Insurance Toll-free:?1-800-367-5693If you are eligible for a new EI claim starting March 15, 2020 or after, your EI Regular and Sickness benefits will be delivered as part of the Government of Canada’s Canada Emergency Response Benefit. Find answers to your questions about your benefit by contacting?1-833-966-2099If you were eligible for EI before March 15, 2020 or you are applying for EI Maternity, Parental, Fishing, Compassionate care and Family caregiver benefits, you should contact the EI call centre at?1-800-206-7218.Canada Emergency Response Benefit: 18009592019?or?18009592041Follow the instructions below before you call 1-800-959-2019 or 1-800-959-2041 To verify your identity, you'll need; your social insurance number (SIN) & postal code The benefit will be available to workers:Residing in Canada, who are at least 15 years old;Who have stopped working because of COVID-19 and have not voluntarily quit their job or are eligible for EI regular or sickness benefits;Who had income of at least $5,000 in 2019 or in the 12 months prior to the date of their application; andWho are or expect to be without employment or self-employment income for at least 14 consecutive days in the initial four-week period. For subsequent benefit periods, they expect to have no employment or self-employment income.Canada Child Benefit: call: 1-800-387-1193 To verify your identity, you'll need Social Insurance Number, Personal details about the children in your care, Information from previous benefit paymentsGST and Filing Income Tax: 1-800-267-6999 Support For Income & Disability: Toll-free: 1-866-866-0800Mortgage Deferral: Tel: 1-800-263-0231E-mail:?inform@cba.caFor more information, please visit:main/personal/bmo-branches-coronavirus-updateen/personal-banking/advice-centre/covid-19.htmlnbc.ca/personal/notice.htmlca/en/personal/scotia-support/latest-updates.htmlcovid-19ca/en/personal-banking/covid-19BC Hydro COVID Relief Fund Call:?1 800 BCHYDRO?(1 800 224 9376)BC Housing Temporary Rental Supplement: Lower mainland: 778-452-2836 or Toll Free: 1-877-757-2577BC Association of Aboriginal Friendship Centres (BCAAFC) Telephone: 250-388-5522 E-mail:?adminassist@?Emergency Child Care for Essential Workers: Loans: email: StudentAidBC@gov.bc.ca First Nations Health Authority: Toll-Free: 1-855-550-5454 Email: healthbenefits@fnha.ca Fax: 1-888-299-9222Vancouver Coastal Region Jenny Smith Jennifer.Smith@fnha.ca 604-693-6588 Vancouver Island Region Candy-Lea Chickite Candy-Lea.Chickite@fnha.ca 250-830-7346Pacific Blue Cross General Toll-Free: 1-855-550-5454Connecting Families Program:Telus: email: community.affairs@1-866-835-8744Internet plans starting at just $9.95 per month (plus applicable taxes) for two years Shaw: General inquiries and technical support 1-877-742-9249Computers for Success Canada?has developed a secure online portal that will enable eligible Canadian families to access high speed Internet service packages for $10 per month from participating Internet Service Providers.-800-328-6189 or send us an email at?ISED-ISDE@canada.ca.Safer Drug Use : call:811Diabetes: email: info@Alcoholics Anonymous: Ph:?(250) 287-4313Provincial Alcohol and Drug Information Referral Service This Service provides free, confidential information and referral services to British Columbians in need of support with any kind of substance use issue (alcohol or other drugs) Toll-free: 1-800-663-1441 Lower Mainland: 604-660-9382Ending Violence: Vancouver Island Crisis Line: 1 888 494 3888Women Against Violence Against Women: 1 877 392 7583Battered Women’s Support Services: 604 687 1867Battered Woman Support: If you need to plan around leaving, call our crisis line during a safe time, text 604-652-1867 or send us an email at intake@People Living with HIV: info@ P h: 206-812-3030Shelter Safe: VictimLink BC – 24/7 help line providing crisis support in 130 languages. It can connect you to safe emergency shelter, counseling programs and other treatment and healing programs 1-800-563-0808 TTY 604-875-0885 Text 604-836-6381 VictimLinkBC@bc211.caBC Society of Transition Houses If you are in danger, please call 9-1-1 Or call VictimLink BC at 1-800-563-0808 |?TTY: 604.875.0885?|?Text: 604.863.6381M’akola Housing ?info@makola.bc.ca? Housing Applications 1-877-384-1423 Crisis Line Support: ? 1800SUICIDE (24 hours): 1-800-784-2433 310 / Mental Health Support (24 hours): 310-678924 Hour Crisis LinesGreater Vancouver ? 604-872-3311 Howe Sound & Sunshine Coast ? 1-866-661-3311 TTY ? 1-866-872-0113 The Seniors' Distress Line ? 604-872-1234 Mental Health Support ? 310-6789 1-800-SUICIDE ? 1-800-784-2433 Online Service for Adults ? CrisisCentreChat.ca Online Service for Youth ? Kids Help Phone: 1-800-668-6868 Kids Help Phone Kids Help Phone is a 24/7 national support service offering professional counselling, information and referrals and volunteer-led, text-based support to young people in both English and French. 1-800-668-6868 to speak to a professional counsellor. Text the word “connect” to 686868 to access text support.Mental Health: Ph: 250-850-2620 If you are in a crisis or emergency, or are worried that you or a loved one is at risk of harm, please speak with someone immediately:Call 9-1-1 or go to the nearest emergency room if you are afraid of hurting yourself or someone else, or if no other options are available.Call 1-800-SUICIDE (1-800-784-2433) if you or someone you know is having thoughts of suicide.310Mental Health Support: 310-6789 (no area code needed) to speak to a crisis line worker 24/7. Crisis line workers listen to you and offer support with no judgement. If you need to find a program or tips for your own mental health, they can help you find them.??Speak to your doctor or other trusted health professional if you are worried about your own mental health and well-being. If you do not have a family doctor, you can find a?walk-in clinic using HealthLink BC’s Guided Search Tool or call 8-1-1 to speak with a nurse any time of the day or night.First Nations Health Call the First Nations Health Authority’s 24/7 culturally safe KUU-US Crisis Response Services at 1-800-588-8717 (or 250-723-2040 for child and youth / 250-723-4050 for adult and Elder). Another option is the Hope for Wellness Help Line (1-855-242-3310). Online chat is available at hopeforwellness.ca. Additionally, FNHA has some additional Mental Wellness and cultural supports available: Coping with COVID-19 (FNHA video on YouTube) The impact of COVID-19 on mental health (FNHA video on YouTube) Mental wellness and cultural supports available during the pandemic (FNHA info sheet) Connected During the Pandemic (FNHA Nations and Inuit Hope for Wellness Help Line and On-line Counselling Service The Hope for Wellness Help Line offers immediate mental health counselling and crisis intervention to all Indigenous people across Canada. Toll-Free: 1-855-242-3310 Hope for Wellness Chat Line: hopeforwellness.caKUU-US Crisis Services The KUU-US Crisis line is available 24/7 to provide support to Indigenous people in BC. For more information visit: Toll Free: 1-800-KUU-US17 (1-800-588-8717) Adult/Elder: 1-250-723-4050 Child/Youth: 1-250-723-2040National Indian Residential School Crisis Line Indigenous Services Canada offers a national Indian Residential School Crisis Line to support former Residential School students. The crisis line provides emotional and crisis referral services 24 hours per day. Toll-Free: 1-866-925-4419Health Benefits provides clients with access to Mental Wellness and Counselling services from a qualified mental health provider. All services require prior approval. A list of providers registered with Health Benefits, inc INDIAN RESIDENTIAL SCHOOL RESOLUTION HEALTH SUPPORT PROGRAM PROVIDERS (IRS RHSP) The IRS RHSP offers emotional and cultural support through approved partners across the province. You can contact IRS RHSP partners directly through the contact information listed below or you can call First Nations Health Benefits at 1-855-550-5454. If you contact an IRS RHSP provider directly, the provider will be required to submit an approval form to Health Benefits.Tsow-Tun-Le-Lum Society Rebecca Visschere: 1-250-268-2463 Toll-free: 1-888-590-3123an approval form to Health Benefits. CAMPBELL RIVER AREA SUPPORTSFETCH- For Everything That’s Community Health: River Coalition to End Homelessness: campbellriverhousing@John Howard Society; Programs supporting families and youth: mail@jhsni.bc.ca Ph: 250-286-0611 City of Campbell River -The Emergency Operations Centre has a direct line for request from the community for emerging needs – 250-286- 4033FOOD SECURITY:Salvation Army Lighthouse 250- 287-2699Open for daily bagged lunches @ 11:30 Monday- Friday.If people in need of clothing, items can be handed out as well through the door.Salvation Army Family Services 250-287-3791Available for food hamper pick up. Call 250-287-2699 between 9 and 11 Wednesday to FridayRadiant Life Church (250) 830-0190 ?Address: 1251 Cypress St CRAll meals are operational and all are takeout only with the building shutdown; bagged meals at the door.Monday- Kind Hearts, Grass Roots Dinner @ 5:00 PMTuesday- Kind Hearts, Grass Roots Dinner @ 5:00 PMWednesday- KDC Breakfast @ 08:30 – offering bag breakfastsWednesday – Kind Hearts, Grass Roots Dinner @ 5:00 PMThursday- Kind Hearts, Grass Roots Dinner @ 5:00 PMFriday- Kind Hearts, Grass Roots Dinner @ 5:00 PMSaturday- lunch cancelled for time beingSunday- Lunch @ 11:30Campbell River Food Bank - campbellriverfoodbank@ PH: 250-286-3226 Address: 1393 Marwalk CrescentStill open and taking the proper precautionary health & safety measures- shifting to delivering packages outside. No plans to ration food; however, availability of food inventory may change from local providers/stores. Open Monday to Friday from 9am to 1pm for donations. Distribution Days in Campbell River at our food bank are the first 3 Wednesdays of each month from noon to 3pm and we are also open Monday and Friday from 11-1 for smaller handouts which could be produce, dairy and bread. ?EMERGENCY SHELTER:Salvation Army Evergreen ShelterShelter guests and some staff are isolating in place. No new intakes until further notice.Campbell River & North Island Transition SocietyThe Ann Elmore House will continue to provide crisis intervention and support via telephone (250-286-3666) and safe shelter for women with urgent need – no visitors will be allowed and social distancing will be an expectation.LOCAL RESOURCES: 1. WASHROOMS: Spirit Square from 07:00 AM to 7:00 PM Robron Park from 07:00 AM to 7:00 PM Nunns Creek Park from 07:00 AM to 7:00 PM Tyee Spit overnight from 7:00PM to 7:00 AM Radiant Life Church – portable bathroom 24/7 access 2. OUTDOOR HAND WASHING STATIONS The City of Campbell River has installed two outdoor hand washing stations for 24/7 access at: - Spirit Square - Radiant Life Church 3. WATER SOURCES: The City of Campbell River has installed a potable water station installed at Spirit Square for 24/7 access.HAND SANITIZER: Medical grade hand sanitizer available in 750mL and 20L containers – contact info@shelterpoint.ca SUBSTANCE USE: Vancouver Island Mental Health Society – Sobering Assessment Centre email: manager.rehab@ / Ph:?(250) 758-8711 8 of 12 beds are open; operational 24 hours/day.Second Chance RecoveryDetox beds are closed for two weeks and re-evaluated at that time. No visitors allowed and no Day client referrals being accepted at this time. Clients are not permitted to attend outside meetings.OUTREACH SERVICES & COMMUNITY ORGANIZATIONS:Campbell River & North Island Transition Society – Programming & Supports– All group gatherings have been cancelled for the time being– No intakes into the Recovery program at this time.– Counselling appointments are being done by phone.– High touch surfaces will be disinfected 3-4 times per day.– Public showers are not allowed at the community office (Rose Harbour) at this time.Campbell River & North Island Transition Society – Women’s Centre (250) 287-3044– Supplying hygiene supplies available to homeless women – ie. bottled water and small bottles of soap– The Women’s Centre will continue to be open from 10:00am to 3:00pm Monday through Thursday, however only 5 people at one time may be in the centre for a maximum of one hour.– Food and poverty relief supplies will still be available.– Income Tax clinic at the Women’s Centre is not available at this time.Campbell River Head Injury Support SocietyPrograms are also on hold until further notice but we are available by phone and emails.John Howard Society of the North IslandJHSNI homelessness prevention is available by appointment 250.286.0611left5627878000Sasamans SocietySasamans Society main office in Campbell River will be closed to all visitors until further notice. Our telephone service will continue to be in operation with a designated staff member taking all calls and forwarding to appropriate staff support. All staff has been directed to cease physical contact with community members until further notice but will continue to provide support through means of telephone calls, teleconference meetings and social media contact. Please do not hesitate to call us at 250-914-2212 or toll free at 1-888-597-2810 to find out how Sasamans Society can continue to support our children, youth, families and Elders.OFFICE HOURS:Monday -Thursday 8:30-4:30Friday 8:30-4:00Closed Evenings/Weekends and Holidays Sasamans Society does not provide after-hours supportFor individual program support in Campbell River please call:Aboriginal Outreach Family NavigatorMelony Larre250-202-7280melonyl@sasamans.caAboriginal Parenting Support WorkerMarisa Anthony250-203-7417marisaa@sasamans.caAboriginal Youth NavigatorTaylor Gee250-202-9270taylorg@sasamans.caAboriginal Youth NavigatorMonica Glendale250-202-7229monicaw@sasamans.caAboriginal Housing NavigatorAlynne Neault250-202-3053alynnen@sasamans.caAboriginal Elders NavigatorNiki Kitts250-202-1971nicolek@sasamans.caMamalilikulla Designated Band RepresentativeTasleem Mall250-203-5696band.designate@mamalilikulla.caIn Port Hardy please call:Aboriginal Outreach Family/Youth NavigatorJane Watts-Ellens250-230-5101janewe@sasamans.caIn Courtenay please call:Aboriginal Outreach Family/Youth NavigatorCorrina Mahoney250-218-4917corrinam@sasamans.caAboriginal Parenting Support WorkerShana Reeder250-334-7347shanar@sasamans.caIf you have any questions please do not hesitate to contact Lori Bull, Executive Director at office: 250-914-2212 or cell phone: 778-348-8070 Email: lorib@sasamans.caWebsite: sasamans.caLaichwiltach Family Life Society Provides holistic services (cultural, mental, emotional, spiritual, physical) to Aboriginal people and families in the Campbell River region and surrounding area and Comox Valley441 4 Ave, Campbell River, BCContact:? Audrey Wilson - Executive Director Phone:?(250) 286-3430 Website:? during Covid-19Laichwiltach Family Life Society is offering limited services during the Covid-19 pandemic. Our doors are closed, but we continue to offer telephone and support services. Below is the current status of our services. This may change and we will provide updates.Our office is manned Monday through Thursday from 9- 4. The office phone and fax will be monitored during these times. Most staff are available Monday thru Friday. Staff can be reached thru the office phone or by their cell phones. Cell numbers are for existing clients and service providers. New referrals are still required to go through Maylene Inrig for 0-6 programs and Ronda MacKenzie-Cooper for Counseling, Collaborative Conferencing, Family Support, Stopping the Violence programs and Psychiatry. Doula services can be directly accessed through Nadine McGee.Leadership:Executive Director-Audrey Wilson- Monday thru Friday 8:30-4. Cell # 250-287-6283. Email: Audreyw@shawbiz.ca Manager AHS-Jackie Sinclair- 250-286-3044. Email: qwallayuw_ahs@shaw.caManager 0-6 Programs-Maylene Inrig-. Work: (250) 286-3466; Cell: (250) 202-5513; Email: maylene_ascd@shawbiz.ca or m.inrig2@Our services:Collaborative Conferencing Planning Coordinator- Jerry Mundi- Monday thru Thursday 9-4. Cell # 250-898-7701Youth Outreach- Shawn DeCaire- Monday thru Friday 9-4. Cell # 250-203-2308Adult and Family Counseling- Ronda Mackenzie-Cooper Monday thru Friday 9-4. Cell # 250-203-2496. E-mail: familytherapy@shawbiz.ca Addictions and Health Navigator- Georgina Speck-Monday thru Friday 9-4. Cell # 250-203-1983Family Support- Georgina Speck- Monday thru Friday 9-4. Cell # 250-203-1983Family Support- Clint Young- Monday thru Friday 9-4. Cell # 250-202-6563Stopping the Violence Outreach/Legal Services-Mandy McManus-Dixson. Monday thru Thursday 9-4. Cell # 250-204-4852Psychiatry- Rif Kamil- Monday thru Friday 9-4. Cell # 250-726-4113Qwallayuw Aboriginal Head Start: Jackie Sinclair, Yves L’Archeques, Gail Stoller and Lorraine Kok.?? There will be someone in the Centre from 8:30 to 3:30, Monday through Thursday. Call: 250-286-3044 or email at qwallayuw_ahs@shaw.caAboriginal Infant Development/Doula- Nadine McGee- 10-4 Monday thru Friday. Cell #250-203-2485Aboriginal Infant Development- Candace Cancu- 10-4 Monday thru Friday. Cell# 250-203-6864Aboriginal Supported Child Development/ Little Fry Daycare/ 0-6 programs- Maylene Inrig- Monday thru Friday 10-4. Work: (250) 286-3466; Cell: (250) 202-5513; Email: maylene_ascd@shawbiz.ca or m.inrig2@Occupational Therapy – Cara Covas Phone 250-286-3430 Ext 133 or call her Cell # 250-650-0369, Email:caracovas@ Laich-Kwil-Tach Treaty Society Phone:?250.287.9460?Fax:?250.287.9469?TOLL FREE:?888.900.5720 email: info@lkfs.ca Resources on Social Media: FB Bakwemgyala Resource Sharing; Bakwemgyala Resources to share to revitalize Likwala Kwakala LanguageSongs and Dances to lift your SpiritBakwam’kala – I speak Kwakwala/Likwala/Gutsala/NakwalaLik’wala and Kwak’wala LanguagePractice your traditional songs and language. Visit online language resources. n Integrate life skills.We Wai Kai Youth – Youth group page for We Wai Kai Band Members only who have children registered in the youth group programs at Cape Mudge and QuinsamNorth Island Employment Services (NIEFS) Permission from the Ministry of Social Development and Poverty Reduction to close our physical offices to the public but are still staffed and providing services virtually and by phone. Our official message is on our website here:? will continue to work with folks in any capacity we can. We also have restrictions for those who need to sign documents but don’t have access to the internet to do so. We have a sign posted on our door with instructions for clients in this situation.Volunteer Campbell River Office Is currently closed with staff working remotely. Planning a video call for non-profits early next week so we can connect with each other locally and see what is needed.Campbell River Beacon ClubClosed – members are aware.Campbell River & District Division of Family PracticeKeeping the public informed on our website campbellriver.fetchbc.ca – updated regularly.Vancouver Island Regional Library (VIRL)All locations including Campbell River are closed.Habitat for Humanity Vancouver Island NorthEvents cancelled and volunteer shifts suspended.Campbell River and District Association for Community LivingCRADACL has closed all non essential services.North Island Métis Ass. Ph: 250-287-7417Office closed- staff available remotely – supporting Metis people with the following needs: emergency supplies (food, household, medications) or assistance with transportation costs to get to appointments.BC SPCA- Campbell River BranchPhone:?(250) 287-7766Emergency phone:?(250) 287-7766??(During operating hours) After hours: call your local police or RCMPCruelty Report and Wildlife Support Line (Toll free):?1-855-622-7722Address:?891 13th Ave, Campbell River, BC V9W 4G9SENIORS RESOURCES: Campbell River Family Services – Better at Home Family Services: (250) 287-2421Connect with and support the individuals they currently serve and will receive referrals from Community Health Services for new clients. Able to offer phone connection and some shopping services for the most in need.Volunteer Campbell River- Senior Peer Support ProgramProvide phone connections to isolated seniors who are “new referrals” either self referrals or from the community. May be able offer some other supports depending on volunteer capacity. Further messaging about the Senior Peer Support Program ready and distributed as soon as possible.Men In Kilts Ph: 1-800-777-5458 email:jmarshall@Helping older & disabled residents with grocery & supply orders and deliveries are free of charge INCOME ASSISTANCE:Ministry of Social Development and Poverty Reduction 1-866-866-0800– Restricting number of clients accessing building– In-Person Ministry offices remain open to serve applicants and clients. 250-286-7542 Campbell River833A 14th AveCampbell River BC V9W 4H3Fax: 1-855-771-8780Campbell River Family Services (250) 287-2421COVID PROVINCIAL SUPPORT - If you are experiencing COVID symptoms call 811For?non-medical information?about COVID-19, call 1-888-COVID19 (1-888-268-4319), 7:30am-8pm, 7 days a week.If you have?questions about your health,?call 8-1-1 at any time or speak with your health care provider. Seniors?can call?2-1-1 for information on support services?including?meal delivery, help with cooking, delivery of groceries and medications, wellness calls and visits.BC Government:?COVID-19 Provincial Support and InformationBC COVID-19 App:?iPhone,?Android,?web appTest results hotline:?Call?1-833-707-2792 from 8:30 AM to 4:30 PM, seven days a week. It may be easier to get through to someone on the line in the afternoon when the call volume is generally lower.CR RCMP Non-Emergency call 250-286-6221 For Emergency call 911 ................
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