Re: Diners Club Delinquency Reminder



(U.S. VERSION)

(Email Sample)

Re: Diners Club® Delinquency Reminder

According to our monthly Diners Club® Card Report, your account is 60 or more days past due. Your Diners Club Card privileges may be suspended if the delinquent balance is not paid in full.

The Diners Club Card is an important T&E management tool providing travelers with many benefits, and offering special insurance coverage. Please take immediate action to bring your account current so that you may continue usage. Company name’s Travel Policy guidelines specify that expense reports are due within “XX” days after trip completion date.

Please remember that your Diners Club Card is a "pay in full charge card", and the full balance needs to be paid each month. It is also to be used for business purposes only. Should any outstanding balance remain unpaid, up to a $30 delinquency charge plus a late fee of 2.5% per month will be assessed on your entire past due balance. Your charging privileges may be subject to suspension. Please note that you are responsible for any late fees and delinquency charges billed to you; these are not reimbursable items.

Diners Club now has an on-line statement process that will allow you to view your statements electronically. To view your statement on-line please visit the Secure e-Account Management site at



If you have any questions regarding this situation, please feel free to call me at Program Coordinator’s number, or if you have any questions concerning your Diners Club account, please contact Diners Club Collections at

In Canada and the US: 1-888-551-4667

(Monday-Friday 8:00am – 8:00pm ET)

You may also call Diners Club Customer Service at 1 800 234.6377. Your prompt attention to this matter is greatly appreciated.

If you have already paid your account, thank you and please disregard this notice.

Regards,

Program Coordinator’s name

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