Knight Frank Normal Template



Setting up mac portal – Yosemite OS 10.10Download & Install JavaGoogle ‘Oracle Java Download’ and go to the link - will see a page similar to below (depending on the current version)36195014097000Please click on ‘JDK Download’32321521399500Click on the Mac link, please see below:Wait for the download to complete. If the installer doesn’t open automatically, double click from the download list.3213104191000Follow the installer, clicking next when prompted.Download & Install Citrix Receiver:11684045593000Google Citrix Receiver and click the top link16256039116000Click Download Receiver (version may be different to image)If the installer doesn’t open automatically, double click from the download list.16319512827000Click Install Citrix Receiver and click Next when prompted26924014033500Download & Install Firefox30353040322500Google Firefox and click on Download Firefox – Free Web Browser (second link in picture)Click on Free Download2514601206500Once the download has finished please double click on the download (if it doesn’t open automatically)2508251587500You should see the below Window appear, Drag the Firefox Icon into the folder next to it (This is your applications folder)321945165100021653537465000Open the applications folder (Command-Shift-A), You will see Firefox located in here133985443230You can drag the Firefox icon from here to the dock at the bottom, that way it will stay there.When you first open Firefox a few prompts will appear, say ‘Open’ and also Import your settings from Safari if you wish.2286011430000With Firefox Open and Selected please Click on Firefox in the top left corner of your screen, from here click Preferences 280670508000130619531305500From the preferences window select the content tab and ensure Block Pop-up windows is unticked.Setting up Knight Frank Remote AccessPlease go to connect. or connect2. and login13462018097500Once logged on, please click on ‘Delivered Desktop’1339854762500A Popup window will now appear, please click the brick icon in the top left corner of this window and click ‘Allow and remember’. If you don’t see this please ensure Java is installed correctly.222250850900013525536893500Another Popup window will appear, tick the check box and click Allow46228075057000Once again another Popup window will appear, please click Always. If you are prompted to install Java (even if you already have) please go ahead and do this again, follow the wizard by clicking Next. Once finished close Firefox and start from the beginning of this section.The popup window should change to the picture below and the page should automatically refresh after a minute or 2. If the popup window doesn’t change to the image below, please try the other connect site as stated in step 1.626745107950017780054356000You will now be prompted to log in, please enter your username, password and the domain which is SA1. If you don’t see this page, then please continue to the next step.You should now be given a few programs to launch, please click Desktop R3 RESv22216159017000-118745732155Like before we will need to allow this to open, please look for the brick icon again in the top left corner of the main Firefox window, and click Allow and Remember. Citrix should now launch, if it doesn’t please ensure you have Citrix installed.If you continue to experience issues please try the other connect site, as mentioned in step 1 before calling the service desk. ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download