Immaculate Cleaning Services - Home Business, Start a ...
Immaculate Cleaning Services
Twenty River Rock Place
North Little Rock, AR 72201
Telephone: (555) 555-5555
Facsimile: (555) 555-5555
immaculatecleaningservices.xyz
John Doe Smith
2323 Maple Drive
Little Rock, AR 72212
Cell: (501) 598-6572
johnsmith@immaculatecleaningservices.xyz
Copy #1
Disclaimer: This is a sample plan only. The numbers and information contained are fictitious and should
not be used as a resource.
Table of Contents
I.
Cover Page
II.
Table of Contents
III.
Executive Summary
1
IV.
Financing Proposal
3
Loan Amount Required
Terms & Utilization
Collateral
Owner¡¯s Equity Contribution
V.
Company Description
Company History & Mission
Overview of Products & Services
Business Location
Legal Structure
VI.
VII.
Industry Analysis
3
3
3
3
3
3
3
3
4
4
Industry Description
Occupational Outlook
Barriers to Entry
SWOT Analysis
4
4
5
5
Products & Services
5
Primary Services
Distribution Channels
Pricing Structure & Strategy
Sources of Competitive Advantage
5
5
6
6
VIII. Market Analysis
6
Service
Customers
Competition
Location
Marketing Strategy
Customer Demand
Forecast for Demand
6
7
7
9
10
12
12
IX.
Management & Organization
Management Responsibilities
Advisory Team
Employee Position Description
X.
Operational Plan
Methods of Service Delivery
Credit Policies
Personnel
Equipment, Technology & Inventory
Legal
Exit Strategy
XI.
Financial Plan & Projections
Start-up Expenses and Capital
Project Cost Summary
Assumptions
Profit and Loss Projection
Cash Flow Projection
Projected Balance Sheet
XII.
12
12
13
13
13
13
14
14
16
16
17
17
17
19
19
Supporting Documents
References with Citations
Management R¨¦sum¨¦
Personal Financial Statement
Copies of Lease and License
Copy of Insurance Quote
2
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III. Executive Summary
Immaculate Cleaning Services is a start-up janitorial services provider servicing the
needs of local churches throughout Central Arkansas. Immaculate Cleaning
Services will strive to provide clients with professional, first-class quality service
and convenient scheduling.
Services will include waste disposal, window cleaning, blind and upholstery
cleaning, carpet and hard surface floor care, restroom sanitation and stocking,
dusting, furniture upkeep, and occasional specialized interior cleaning services.
John Smith, President, is the sole owner. With advice from his CPA and attorney,
Mr. Smith chose to incorporate Immaculate Cleaning Services as an S-Corporation.
He filed for Articles of Incorporation with the Arkansas Secretary of State¡¯s Office
June 1.
Potential target customers include places of worship for any religious denomination
located within Pulaski, Faulkner, Saline, Garland, and Lonoke counties. According
to the Arkansas Business Directory, the two organizations with the largest growth
trend in Arkansas in recent years are churches and restaurants. In 2004, there were
over 400 churches operating in Little Rock alone. Additionally, approximately
500+ churches are located in the surrounding cities/counties of North Little Rock,
Benton, Cabot, Conway, Jacksonville, Hot Springs, Saline County, Faulkner
County, Garland County, Pulaski County, and Lonoke County.
Mr. Smith will manage two full time employees throughout the year. He will hire
additional variable labor employees to assist during the probable busier months.
Mr. Smith will interview, hire/fire employees, monitor performance, perform
payroll duties, practice direct sales, bill clients, purchase equipment & supplies,
observe daily financial information, maintain the website, and assist with cleaning.
Employees are vital components of providing a professional, quality cleaning
service; therefore, Immaculate Cleaning Services will provide adequate pay,
additional employee benefits, and extensive application processes to extract the
highest quality of customer service from all employees.
Setting up a flexible time period for cleaning is crucial to both Immaculate Cleaning
Services and clients. Immaculate Cleaning will service each church once per week
at a time convenient for each client. Clients will have the option of additional
cleanings during especially busy religious time periods.
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